|
國家 (城市)
|
部門名稱或服務中心/font>
|
區碼
|
當地電話號碼或
免付費電話號碼
|
|
Austria
(Vienna)
NOTE: Customers in Austria call Langen,
Germany for Technical Support and Customer Care.
|
Switchboard
|
01
|
491 040
|
| Home/Small
Business Sales |
01 |
795676-02 |
| Home/Small
Business Sales Fax |
01 |
795676-05 |
| Home/Small
Business Customer Care |
01 |
795676-03 |
| Preferred
Accounts/Corporate Customer Care |
|
0660-8056 |
| Home/Small
Business Technical Support |
01 |
795676-04 |
| Preferred
Accounts/Corporate Technical Support |
|
0660-8779 |
|
Website: support.euro.dell.com
|
|
|
|
E-mail: tech_support_central_europe@dell.com
|
|
|
|
Belgium (Brussels)
|
Technical Support
|
02
|
481 92 88
|
|
Customer Care
|
02
|
481 91 19
|
|
Home/Small Business Sales
|
|
toll free: 0800 16884
|
|
Corporate Sales
|
02
|
481 91 00
|
|
Fax
|
02
|
481 92 99
|
|
Switchboard
|
02
|
481 91 00
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: tech_be@dell.com
|
|
|
|
E-mail for French Speaking Customers:
support.euro.dell.com/be/fr/emaildell/
|
|
|
|
Czech Republic
(Prague)
|
Technical Support
|
02
|
22 83 27 27
|
|
Customer Care
|
02
|
22 83 27 11
|
|
Fax
|
02
|
22 83 27 14
|
|
TechFax
|
02
|
22 83 27 28
|
|
Switchboard
|
02
|
22 83 27 11
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: czech_dell@dell.com
|
|
|
|
Denmark
(Horsholm)
NOTE: Customers in Denmark call Sweden
for fax technical support.
|
Technical Support
|
|
45170182
|
|
Relational Customer Care
|
|
45170184
|
| Home/Small
Business Customer Care |
|
32875505
|
|
Switchboard
|
|
45170100
|
|
Fax Technical Support (Upplands Vasby,
Sweden)
|
46
|
859005594
|
|
Fax Switchboard
|
|
45170117
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: den_support@dell.com
E-mail Support for Servers: Nordic_server_support@dell.com
|
|
|
|
Finland
(Helsinki)
|
Technical Support
|
09
|
253 313 60
|
| Technical
Support Fax |
09
|
253 313 81
|
|
Relational Customer Care
|
09
|
253 313 38
|
| Home/Small
Business Customer Care |
09
|
693 791 94
|
|
Fax
|
09
|
253 313 99
|
|
Switchboard
|
09
|
253 313 00
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: fin_support@dell.com
|
|
|
|
France
(Paris) (Montpellier)
|
Home
and Small Business |
|
|
|
Technical Support
|
0825
|
387 270
|
|
Customer Care
|
0825
|
823 833
|
|
Fax
|
0825
|
004 701
|
|
Fax (Alternative)
|
04
|
99 75 40 01
|
|
Switchboard
|
0825
|
004 700
|
|
Switchboard (Alternative)
|
04
|
99 75 40 00
|
|
Sales
|
0825
|
004 700
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: support.euro.dell.com/fr/fr/emaildell/
|
|
|
|
Corporate
|
|
|
|
Technical Support
|
0825
|
004 719
|
|
Customer Care
|
0825
|
338 339
|
|
Fax
|
01
|
55 94 71 01
|
|
Switchboard
|
01
|
55 94 71 00
|
| Sales |
01
|
55 94 71 00
|
|
Website: support.euro.dell.com
|
|
|
| E-mail: support.euro.dell.com/fr/fr/emaildell/ |
|
|
|
Germany
(Langen)
|
Technical Support
|
06103
|
766-7200
|
| Home/Small
Business Customer Care |
|
0180-5-224400
|
| Global
Segment Customer Care |
06103
|
766-9570
|
| Preferred
Accounts Customer Care |
06103
|
766-9420
|
| Large
Accounts Customer Care |
06103
|
766-9560
|
| Public
Accounts Customer Care |
06103
|
766-9555
|
|
Switchboard
|
06103
|
766-7000
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: tech_support_central_europe@dell.com
|
|
|
|
Ireland
(Cherrywood)
|
Ireland Technical Support
|
1850 |
543 543
|
| UK
Technical Support (dial number within UK only) |
0870
|
908 0800 |
| Ireland
Home User Customer Care |
01
|
204 4095 |
|
Ireland Small Business Customer Care
|
01
|
204 4444
|
| Ireland
Corporate Customer Care |
01
|
204 4003 |
| UK
Customer Care (dial number within UK only) |
0870 |
906 0010 |
|
Ireland Sales
|
01
|
204 4444
|
| UK
Sales (dial number within UK only) |
0870 |
907 4000 |
|
SalesFax
|
01 |
204 0144
|
| Ireland Fax
|
01 |
204 5960 |
| Switchboard
|
01 |
204 4444 |
| Website: support.euro.dell.com
|
|
|
| E-mail: dell_direct_support@dell.com
|
|
|
|
Italy
(Milan)
|
Home
and Small Business |
|
|
|
Technical Support
|
02
|
577 826 90
|
|
Customer Care
|
02
|
696 821 14
|
|
Fax
|
02
|
696 821 13
|
|
Switchboard
|
02
|
696 821 11
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: support.euro.dell.com/it/it/emaildell/
|
|
|
| Corporate |
|
|
|
Technical Support
|
02
|
577 826 90
|
|
Customer Care
|
02
|
577 825 55
|
|
Fax
|
02
|
035 30
|
|
Switchboard
|
02
|
577 821
|
|
Website: support.euro.dell.com
|
|
|
| E-mail: support.euro.dell.com/it/it/emaildell/ |
|
|
|
Luxembourg
NOTE: Customers in Luxembourg call
Belgium for sales, customer, and technical assistance.
|
Technical Support (Brussels, Belgium)
|
02
|
481 92 88
|
|
Home/Small Business Sales (Brussels,
Belgium)
|
|
toll free: 080016884
|
|
Corporate Sales (Brussels, Belgium)
|
02
|
481 91 00
|
|
Customer Care (Brussels, Belgium)
|
02
|
481 91 19
|
|
Switchboard (Brussels, Belgium)
|
02
|
481 91 00
|
|
Fax (Brussels, Belgium)
|
02
|
481 92 99
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: tech_be@dell.com
|
|
|
|
Netherlands
(Amsterdam)
|
Technical Support
|
020
|
581 8838
|
| Customer
Care |
020
|
581 8740
|
|
Home/Small Business Sales
|
|
toll free: 0800-0663
|
|
Home/Small Business Sales Fax
|
020
|
682 7171
|
|
Corporate Sales
|
020
|
581 8818
|
|
Corporate Sales Fax
|
020
|
686 8003
|
|
Fax
|
020
|
686 8003
|
|
Switchboard
|
020
|
581 8818
|
|
Website: support.euro.dell.com
|
|
|
| E-mail:
tech_nl@dell.com |
|
|
|
Norway
(Lysaker)
NOTE: Customers in Norway call Sweden
for fax technical support.
|
Technical Support
|
|
671 16882
|
|
Relational Customer Care
|
|
671 17514
|
| Home/Small
Business Customer Care |
|
231 62298
|
|
Switchboard
|
|
671 16800
|
|
Fax Technical Support (Upplands Vasby,
Sweden)
|
00
|
46 08 590 05 594
|
|
Fax Switchboard
|
|
671 16865
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: nor_support@dell.com
E-mail Support for Servers: Nordic_server_support@dell.com
|
|
|
|
Poland
(Warsaw)
|
Customer Service Phone
|
22
|
57 95 700
|
|
Customer Care
|
22
|
57 95 999
|
|
Sales
|
22
|
57 95 999
|
|
Switchboard
|
22
|
57 95 999
|
|
Customer Service Fax
|
22
|
57 95 806
|
|
Fax
|
22
|
57 95 998
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: pl_support@dell.com
|
|
|
| Portugal |
Technical
Support |
35
|
800 834 077 |
| Customer
Care |
|
800 300 415
or 800 834 075 |
| Sales |
|
800 300 410
or 800 300 411
or 800 300 412
or 351 214 220 710 |
| Switchboard |
34 |
917 229 200 |
| Fax |
35 |
121 424 01 12 |
|
E-mail: support.euro.dell.com/es/es/emaildell/
|
|
|
|
Spain
(Madrid)
|
Home
and Small Business |
|
|
|
Technical Support
|
|
902 100 130
|
|
Customer Care
|
|
902 118 540
|
|
Sales
|
|
902 118 541 |
|
Fax
|
|
902 118 539 |
|
Website: support.euro.dell.com
|
|
|
|
E-mail: support.euro.dell.com/es/es/emaildell/
|
|
|
|
Corporate
|
|
|
|
Technical Support
|
|
902 100 130
|
|
Customer Care
|
|
902 118 546
|
|
Switchboard
|
91
|
722 92 00
|
|
Fax
|
91
|
722 95 83 |
| Website: support.euro.dell.com |
|
|
| E-mail: support.euro.dell.com/es/es/emaildell/ |
|
|
|
Sweden
(Upplands Vasby)
|
Technical Support
|
08
|
590 05 199
|
|
Relational Customer Care
|
08
|
590 05 642
|
| Home/Small
Business Customer Care |
08
|
587 70 527
|
|
Fax Technical Support
|
08
|
590 05 594
|
|
Sales
|
08
|
590 05 185
|
|
Website: support.euro.dell.com
|
|
|
|
E-mail: swe_support@dell.com
|
|
|
|
Switzerland
(Geneva)
|
Technical Support (Home and Small Business)
|
|
0844 811 411
|
|
Technical Support (Corporate)
|
|
0844 822 844
|
|
Customer Care (Home and Small Business)
|
|
0848 802 202
|
| Customer
Service (Corporate) |
|
0848 821 721 |
|
Switchboard
|
022
|
799 01 01
|
|
Fax
|
022
|
799 01 90
|
|
Website: support.euro.dell.com
|
|
|
| E-mail for French Speaking
HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ |
|
|
|
U.K.
(Bracknell)
|
Technical Support (Corporate/Preferred
Accounts/PAD [1000+ employees])
|
0870
|
908 0500
|
| Technical
Support (Direct/PAD and general) |
0870
|
908 0800 |
|
Global Accounts Customer Care
|
01344
|
373 186
|
|
Corporate Customer Care
|
0870
|
908 0500
|
| Preferred
Accounts (500–5000 employees) Customer Care |
01344
|
373 196
|
| Central
Government Customer Care |
01344
|
373 193
|
|
Local Government Customer Care
|
01344
|
373 199
|
| Home/Small
Business Sales |
0870
|
907 4000
|
| Home/Small
Business Customer Care |
0870
|
906 0010 |
| Corporate/Public
Sector Sales |
01344
|
860 456
|
|
Website: support.euro.dell.com
|
|
|
| E-mail: dell_direct_support@dell.com
|
|
|
