User Guide

User Guide
Dell 2407WFP-HC Flat Panel Monitor User's Guide

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Appendix

Dell™ 2407WFP-HC Flat Panel Monitor

  FCC Identification Information

  Safety Instructions

  Contacting Dell


FCC Identification Information

FCC Class B

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

  • Reorient the receiving antenna.
  • Relocate the system with respect to the receiver.
  • Move the system away from the receiver.
  • Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell™ Inc. or an experienced radio/television technician for additional suggestions.

The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:

  • Product name: Dell™ 2407WFP-HC
  • Model number: Dell™ 2407WFPb
  • Company name:
    Dell Inc.
    Worldwide Regulatory Compliance & Environmental Affairs
    One Dell Way
    Round Rock, Texas 78682 USA
    512-338-4400

NOTE: For Further regulatory information, see your Product Information Guide.

CAUTION: Safety Instructions

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor:

  • To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating current (AC) power available at your location:

    • 115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60 hertz (Hz)), and Taiwan.

    • 230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.


  • Always be sure that your monitor is electrically rated to operate with the AC power available in your location.

NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage according to the ranges defined in the "Electrical Specifications" section in the User's Guide.
  • Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.

  • Avoid moving the monitor between locations with large temperature differences.

  • Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.

  • Do not store or use the monitor in locations exposed to high humidity or dusty environment.

  • Do not allow water or other liquids to spill on or into the monitor.

  • Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.

  • Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.

  • To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.

  • Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located where they can be stepped on or tripped over.

  • Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.

  • Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.


  • Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.

  • Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.

  • Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.

  • Locate your monitor near an easily accessible electric outlet.

  • If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or service center.

  • Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified service personnel.

  • High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources of heat.

  • Unplug the monitor when it is going to be left unused for an extended period of time.

  • Unplug your monitor from the electric outlet before any service is performed.

  • LAMP(S) INSIDE THIS PRODUCT CONTAIN(S) MERCURY AND MUST BE RECYCLED OR DISPOSED OFF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG.

Contacting Dell

You can contact Dell through the Internet and by phone:
  • For support through the web, go to support.dell.com.
  • For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the following table.
  • For support by e-mail, see the e-mail addresses listed in the following table.

NOTE: Toll-free numbers are for use within the country for which they are listed.

 

NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.

  • For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.

 

Country (City)
International Access Code Country Code
City Code

Service Type

Area Codes,
Local Numbers, and
Toll-Free Numbers

Web and E-Mail Address

Anguilla Online Supportwww.dell.com/ai
E-mail Address la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 800-335-0031

Antigua and Barbuda Online Support www.dell.com.ag
 la-techsupport@dell.com
Technical Support, Customer Service, Sales

1-800-805-5924

Aomen
Country Code:853
Technical Support

toll-free:0800-105

Customer Service (Xiamen, China)

34 160 910

Transaction Sales (Xiamen, China) 29 693 115
Argentina (Buenos Aires)

International Access Code: 00

Country Code: 54

City Code: 11

Online Support

www.dell.com.ar

E-mail for Desktops and Portables

la-techsupport@dell.com

E-mail for Servers and EMC® Storage Products

la-techsupport@dell.com

Customer Service

toll-free: 0-800-444-0730

Technical Support– Dell PowerApp™, Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™

toll-free: 0-800-222-0154

Technical Support Services

toll-free: 0-800-444-0724

Sales

0-810-444-3355

Aruba Online Support www.dell.com.aw
 la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 800-1578

Australia (Sydney)

International Access Code: 0011

Country Code: 61

City Code: 2

Online Support

 support.ap.dell.com

 
support.ap.dell.com.contactus
Technical Support  
Technical Support for XPS computers onlycomputers only   
toll-free: 1300 790 877
Home and Home Office  
toll-free: 1300-655-533
Medium and Large Business
toll-free: 1800-633-559
Small Business, Education, Local Government
toll-free: 1800-060-889
Customer Service
toll-free: 1300-662-196
Austria (Vienna)

International Access Code: 900

Country Code: 43

City Code: 1

Online Support

support.euro.dell.com

 

tech_support_central_europe@dell.com

Technical Support for XPS computers onlycomputers only 
08 20 24 05 30 81
Home/Small Business Sales

08 20 24 05 30 00

Home/Small Business Fax

08 20 24 05 30 49

Home/Small Business Customer Service

08 20 24 05 30 14

Home/Small Business Support

08 20 24 05 30 17

Preferred Accounts/Corporate Customer Service

08 20 24 05 30 16

Preferred Accounts/Corporate Support

08 20 24 05 30 17

Switchboard

0820 240 530 00

Bahamas Online Support
www.dell.com/bs
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 1-866-874-3038

Barbados Online Support
www.dell.com/bb 
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

1-800-534-3142

Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Online Support

support.euro.dell.com

Technical Support for XPS computers onlycomputers only

02 481 92 96

General Support

02 481 92 88

General Support Fax

02 481 92 95

Customer Service

02 713 15 .65

Corporate Sales

02 481 91 00

Fax

02 481 92 99

Switchboard

02 481 91 00

Bermuda Online Support
www.dell.com/bm
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

1-877-890-0751

Bolivia Online Support
www.dell.com/bo
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 800-10-0238

Brazil

International Access Code: 00

Country Code: 55

City Code: 51

Online Support
www.dell.com/br 
 
BR_TechSupport@dell.com
Customer Service and Tech Support

0800 970 3355

Technical Support Fax

51 2104 5470

Customer Service Fax

51 2104 5480

Sales

0800 970 3390

British Virgin IslandsTechnical Support, Customer Service, Sales

toll-free: 1-866-278-6820

Brunei

Country Code: 673

Technical Support (Penang, Malaysia)

604 633 4966

Customer Service (Penang, Malaysia)

604 633 3101
or toll-free: 801 1012

Transaction Sales (Penang, Malaysia)

604 633 3101
or toll-free: 801 1012

Canada (North York, Ontario)

International Access Code: 011

Online Order Status

www.dell.ca/ostatus

Online Support 
support.ca.dell.com 
AutoTech (automated Hardware and Warranty Support)

toll-free: 1-800-247-9362

Customer Service

Home/Home Office 
toll-free: 1-800-847-4096 
Small Business 
toll-free: 1-800-906-3355 
Medium/Large Business, Government, Education

toll-free: 1-800-387-5757

Hardware Warranty Phone Support

 

XPS Computers Only

toll-free: 1-866-398-8977

Computers for Home/Home Office

toll-free: 1-800-847-4096

Computers for Small/Medium/Large Business, Government

toll-free: 1-800-387-5757

Printers, Projectors, Televisions, Handheld, Digital Jukebox, and Wireless

1-877-335-5767

Sales   
Home and Home Office Sales

toll-free: 1-800-999-3355

Small Business

toll-free: 1-800-387-5752

Medium/Large Business, Government 
toll-free: 1-800-387-5755 
Spare Parts and Extended Service

1 866 440 3355

Cayman Islands Online Support
la-techsupport@dell.com
Technical Support, Customer Service, Sales

1-877-262-5415

Chile (Santiago)

Country Code: 56

City Code: 2

Online Support
www.dell.com/cl
 
la-techsupport@dell.com
Sales and Customer Support

toll-free: 1230-020-3397
or 800-20-1385

China (Xiamen)

Country Code: 86

City Code: 592

Online Support

support.dell.com.cn

Technical Support E-mail

cn_support@dell.com

Customer Service E-mail

customer_cn@dell.com

Technical Support Fax

592 818 1350

Technical Support – XPS computers only

toll-free: 800 858 0540

Technical Support – Dell™ Dimension™ and Dell Inspiron™

toll-free: 800 858 2969

Technical Support – Dell OptiPlex™, Dell Latitude™, and Dell Precision™

toll-free: 800 858 0950

Technical Support – Servers and Storage

toll-free: 800 858 0960

Technical Support – Projectors, PDAs, Switches, Routers, etc.

toll-free: 800 858 2920

Technical Support – Printers

toll-free: 800 858 2311

Customer Service

toll-free: 800 858 2060

Customer Service Fax

592 818 1308

Home and Small Business

toll-free: 800 858 2222

Preferred Accounts Division

toll-free: 800 858 2557

Large Corporate Accounts GCP

toll-free: 800 858 2055 

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628 

Large Corporate Accounts North

toll-free: 800 858 2999

Large Corporate Accounts North Government and Education

toll-free: 800 858 2955

Large Corporate Accounts East

toll-free: 800 858 2020

Large Corporate Accounts East Government and Education

toll-free: 800 858 2669

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

Large Corporate Accounts South

toll-free: 800 858 2355

Large Corporate Accounts West

toll-free: 800 858 2811

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

Colombia Online Support
www.dell.com/co
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

01-800-915-4755

Costa Rica Online Support
www.dell.com/cr
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

0800-012-0231

Czech Republic (Prague)

International Access Code: 00

Country Code: 420

Online Support

support.euro.dell.com

 

czech_dell@dell.com

Technical Support

22537 2727

Customer Service

22537 2707

Fax

22537 2714

Techical Fax

22537 2728

Switchboard

22537 2711

Denmark (Copenhagen)

International Access Code: 00

Country Code: 45

Online Support

support.euro.dell.com

Technical Support for XPS computers onlycomputers only

7010 0074

Technical Support

7023 0182

Customer Service – Relational

7023 0184

Home/Small Business Customer Service

3287 5505

Switchboard – Relational

3287 1200

Switchboard Fax – Relational

3287 1201

Switchboard – Home/Small Business

3287 5000

Switchboard Fax – Home/Small Business

3287 5001

Dominica Online Support
www.dell.com/dm
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 1-866-278-6821

Dominican Republic Online Support
www.dell.com/do
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

1-800-156-1588

Ecuador Online Support
www.dell.com/ec
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales (calling from Quito)

toll-free: 999-119-877-655-3355

Technical Support, Customer Service, Sales
(calling from Guayaquil)

toll-free: 1800-999-119-877-655-3355

El Salvador Online Support
www.dell.com/sv
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

800-6132

Finland (Helsinki)

International Access Code: 990

Country Code: 358

City Code: 9

Online Support

support.euro.dell.com

 
fi_support@dell.com
Technical Support

0207 533 555

Customer Service

0207 533 538

Switchboard

0207 533 533

Fax

0207 533 530

Sales under 500 employees

0207 533 540

Sales over 500 employees

0207 533 533

France (Paris) (Montpellier)

International Access Code: 00

Country Code: 33

City Codes: (1) (4)

Online Support:

support.euro.dell.com

Technical Support for XPS computers only

0825 387 129

Home and Small Business   
Technical Support

0825 387 270

Customer Service

0825 823 833

Switchboard

0825 004 700

Switchboard (calls from outside of France)

04 99 75 40 00

Sales

0825 004 700

Fax

0825 004 701

Fax (calls from outside of France)

04 99 75 40 01

Corporate

     

Technical Support

0825 004 719

Customer Service

0825 338 339

Switchboard

01 55 94 71 00

Sales

01 55 94 71 00

Fax

01 55 94 71 01

Germany (Frankfurt)

International Access Code: 00

Country Code: 49

City Code: 69

Online Support

support.euro.dell.com

 

tech_support_central_europe@dell.com

Technical Support for XPS computers only

069 9792 7222

Technical Support

069 9792-7200

Home/Small Business Customer Service

0180-5-224400

Global Segment Customer Service

069 9792-7320

Preferred Accounts Customer Service 069 9792-7320
Large Accounts Customer Service 069 9792-7320
Public Accounts Customer Service

069 9792-7320

Switchboard

069 9792-7000

Greece

International Access Code: 00

Country Code: 30

Online Support

support.euro.dell.com

Technical Support

00800-44 14 95 18

Gold Service Technical Support

00800-44 14 00 83

Switchboard

2108129810

Gold Service Switchboard

2108129811

Sales

2108129800

Fax

2108129812

Grenada Online Support
www.dell.com/gd
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 1-866-540-3355

Guatemala Online Support 
www.dell.com/gt 
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

1-800-999-0136

Guyana Online Support
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 1-877-270-4609

Hong Kong

International Access Code: 001

Country Code: 852

Online Support

support.ap.dell.com

 

support.dell.com.cn/email

Technical Support – XPS computers only

00852-3416 6923

Technical Support – Dimension and Inspiron

00852-2969 3188

Technical Support – OptiPlex, Latitude, and Dell Precision

00852-2969 3191

Technical Support – Servers and Storage

00852-2969 3196

Technical Support – Projectors, PDAs, Switches, Routers, etc.
00852-3416 0906
Customer Service

00852-3416 0910

Large Corporate Accounts

00852-3416 0907

Global Customer Programs

00852-3416 0908

Medium Business Division

00852-3416 0912

Home and Small Business Division

00852-2969 3105

India Online Support
support.ap.dell.com
Portable and Desktop Support 
 
Desktop Support E-mail 
india_support_desktop@dell.com
Portable Support E-mail 
india_support_notebook@dell.com
Phone Numbers

080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1-800-425-8045

Server Support
 
E-mail
india_support_Server@dell.com
Phone Numbers
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1800 425 8045
Gold Support Only
 
E-mail
eec_ap@dell.com
Phone Numbers
080-25068033
or your city STD code + 60003355
or toll-free: 1-800-425-9045
XPS Support Only
 
E-mail
Indiaxps_AP@dell.com
Phone Numbers
080-25068066
or toll-free: 1-800-425-2066
Customer Service
 
Home and Small Business
India_care_HSB@dell.com
toll-free: 1800-4254051
Large Corporate Accounts
India_care_REL@dell.com
toll-free: 1800-4252067
Sales

Large Corporate Accounts

1600 33 8044

Home and Small Business

1600 33 8046

Ireland (Cherrywood)

International Access Code: 00

Country Code: 353

City Code: 1

Online Support

support.euro.dell.com

 

dell_direct_support@dell.com

Technical Support 
XPS computers only

1850 200 722

Business computers 1850 543 543
Home computers 1850 543 543
At Home Support   1850 200 889
Sales  
Home 1850 333 200
Small Business 1850 664 656
Medium Business 1850 200 646
Large Business 1850 200 646
Sales E-mail Dell_IRL_Outlet@dell.com
Customer Service  
Home and Small Business 01 204 4014
Business (greater than 200 employees)

1850 200 982

General  
Fax/Sales Fax

01 204 0103

Switchboard

01 204 4444

U.K. Customer Service (dial within U.K. only)

0870 906 0010

Corporate Customer Service (dial within U.K. only) 0870 907 4499
U.K. Sales (dial within U.K. only)

0870 907 4000

Italy (Milan)

International Access Code: 00

Country Code: 39

City Code: 02

Online Support

support.euro.dell.com

Home and Small Business

     

Technical Support

02 577 826 90

Customer Service

02 696 821 14

Fax

02 696 821 13

Switchboard

02 696 821 12

Corporate

    

Technical Support

02 577 826 90

Customer Service

02 577 825 55

Fax

02 575 035 30

Switchboard

02 577 821 

JamaicaOnline Support
la-techsupport@dell.com
Technical Support, Customer Service, Sales (dial from within Jamaica only)

1-800-440-9205

Japan (Kawasaki)

International Access Code: 001

Country Code: 81

City Code: 44

 

Online Support

support.jp.dell.com

Technical Support – XPS computers only

toll-free: 0120-937-786

Technical Support outside of Japan – XPS computers only

81-44-520-1235

Technical Support – Dimension and Inspiron

toll-free: 0120-198-226

Technical Support outside of Japan – Dimension and Inspiron

81-44-520-1435

Technical Support – Dell Precision, OptiPlex, and Latitude

toll-free:0120-198-433

Technical Support outside of Japan – Dell Precision, OptiPlex, and Latitude

81-44-556-3894

Technical Support – Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell PowerVault

toll-free: 0120-198-498

Technical Support outside of Japan – PowerApp, PowerEdge, PowerConnect, and PowerVault

81-44-556-4162

Technical Support – Projectors, PDAs, Printers, Routers

toll-free: 0120-981-690

Technical Support outside of Japan – Projectors, PDAs, Printers, Routers

81-44-556-3468

Faxbox Service

044-556-3490

24-Hour Automated Order Status Service

044-556-3801

Customer Service

044-556-4240

Business Sales Division - up to 400 employees

044-556-1465

Preferred Accounts Division Sales - over 400 employees

044-556-3433

Public Sales - government agencies, educational institutions, and medical institutions

044-556-5963

Global Segment Japan

044-556-3469

Individual User

044-556-1657

Individual User Online Sales 
044-556-2203
Individual User Real Site Sales

044-556-4649

Korea (Seoul)

International Access Code: 001

Country Code: 82

City Code: 2

Online Support
support.ap.dell.com
Technical Support for XPS computers only

toll-free: 080-999-0283

Technical Support, Customer Service
toll-free: 080-200-3800
Technical Support – Dimension, PDA, Electronics, and Accessories

toll-free: 080-200-3801

Sales

toll-free: 080-200-3600

Fax

2194-6202

Switchboard

2194-6000

Latin AmericaCustomer Technical Support (Austin, Texas, U.S.A.)

512 728-4093

Customer Service (Austin, Texas, U.S.A.)

512 728-3619

Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)

512 728-3883

Sales (Austin, Texas, U.S.A.)

512 728-4397

SalesFax (Austin, Texas, U.S.A.)

512 728-4600
or 512 728-3772

Luxembourg

International Access Code: 00

Country Code: 352

Online Support

support.euro.dell.com

Support

342 08 08 075

Home/Small Business Sales

+32 (0)2 713 15 96

Corporate Sales

26 25 77 81

Customer Service

+32 (0)2 481 91 19

Fax

26 25 77 82

Malaysia (Penang)

International Access Code: 00

Country Code: 60

City Code: 4

Online Support
support.ap.dell.com
Technical Support - XPS computers only

toll-free: 1 800 885 784

Technical Support - Dell Precision, OptiPlex, and Latitude

toll-free: 1 800 880 193

Technical Support - Dimension, Inspiron, and Electronics and Accessories

toll-free: 1 800 881 306

Technical Support - PowerApp, PowerEdge, PowerConnect, and PowerVault

toll-free: 1800 881 386

Customer Service

toll-free: 1800 881 306(option6)

Transaction Sales

toll-free: 1 800 888 202

Corporate Sales

toll-free: 1 800 888 213

Mexico

International Access Code: 00

Country Code: 52

Online Support
www.dell.com/mx
 
la-techsupport@dell.com
Technical Support

001-866-563-4425

Sales

50-81-8800
or 01-800-888-3355

Customer Service

001-877-384-8979
or 001-877-269-3383

Main

50-81-8800
or 001-800-888-3355
or001-866-851-1754

MontserratOnline Support
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 1-866-278-6822

Netherlands AntillesOnline Support
la-techsupport@dell.com
Technical Support, Customer Service, Sales

001-800-882-1519

Netherlands (Amsterdam)

International Access Code: 00

Country Code: 31

City Code: 20

Online Support

support.euro.dell.com

Technical Support for XPS computers only

020 674 45 94

Technical Support

020 674 45 00

Technical Support Fax

020 674 47 66

Home/Small Business Customer Service

020 674 42 00

Relational Customer Service

020 674 4325

Home/Small Business Sales

020 674 55 00

Relational Sales

020 674 50 00

Home/Small Business Sales Fax

020 674 47 75

Relational Sales Fax

020 674 47 50

Switchboard

020 674 50 00

Switchboard Fax

020 674 47 50

New Zealand

International Access Code: 00

Country Code: 64

Online Support

support.ap.dell.com

 

support.ap.dell.com/contactus

Technical Support for XPS computers only

toll-free: 0800 335 540

Technical Support, Customer Service, Sales

0800 441 567

NicaraguaOnline Support
www.dell.com/ni
 
la-techsupport@dell.com
Technical Support, Customer Service, Salesz

001-800-220-1377

Norway (Lysaker)

International Access Code: 00

Country Code: 47

Online Support

support.euro.dell.com

Technical Support for XPS computers only

 815 35 043

Technical Support

671 16882

Relational Customer Service

671 17575

Home/Small Business Customer Service

23162298

Switchboard

671 16800

Fax Switchboard

671 16865

PanamaOnline Support
www.dell.com/pa
  la-techsupport@dell.com
Technical Support, Customer Service, Sales

011-800-507-1264

PeruOnline Support
www.dell.com/pe
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

0800-50-669

Poland (Warsaw)

International Access Code: 011

Country Code: 48

City Code: 22

Online Support

support.euro.dell.com

 

pl_support_tech@dell.com

Customer Service Phone

 57 95 700

Customer Service

 57 95  999

Sales

 57 95 999

Customer Service Fax

 57 95 806

Reception Desk Fax

 57 95 998

Switchboard

 57 95 999

Portugal

International Access Code: 00

Country Code: 351

Online Support

support.euro.dell.com

Technical Support

707200149

Customer Service

800 300 413

Sales

800 300 410 or  800 300 411 or  
800 300 412 or 21 422 07 10

Fax

21 424 01 12

Puerto RicoOnline Support
www.dell.com/pr
 
la-techsupport@dell.com
Technical Support
toll-free: 1-866-390-4695
 
or 1-866-851-1760
Customer Service and Sales

1-877-537-3355

St. Kitts and Nevis Online Support
www.dell.com/kn
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 1-866-540-3355

St. Lucia Online Support
www.dell.com/lc
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 1-866-464-4352

St. Vincent and the Grenadines Online Support
www.dell.com/vc
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 1-866-464-4353

Singapore (Singapore)

International Access Code: 005

Country Code: 65

NOTE: The phone numbers in this section should be called from within Singapore or Malaysia only. 
Online Support

support.ap.dell.com

Technical Support – XPS computers only

toll-free: 1800 394 7464

Technical Support – Dimension, Inspiron, and Electronics and Accessories

toll-free: 1800 394 7430

Technical Support – OptiPlex, Latitude, and Dell Precision

toll-free: 1800 394 7488

Technical Support –PowerApp, PowerEdge, PowerConnect, and PowerVault

toll-free: 1800 394 7478

Customer Service

toll-free: 1800 394 7430(option6)

Transaction Sales

toll-free:  1 800 394 7412

Corporate Sales

toll-free: 1 800 394 7419

Slovakia (Prague)

International Access Code: 00

Country Code: 421

Online Support

support.euro.dell.com

 

czech_dell@dell.com

Technical Support

02  5441 5727

Customer Service

420  22537 2707

Fax

02  5441 8328

Tech Fax

02  5441 8328

Switchboard (Sales)

02  5441 7585

South Africa (Johannesburg)

International Access Code:

09/091

Country Code: 27

City Code: 11

Online Support

support.euro.dell.com

 

dell_za_support@dell.com

Gold Queue

011  709 7713

Technical Support

011 709 7710

Customer Service

011 709 7707

Sales

011 709 7700

Fax

011 706 0495

Switchboard

011 709 7700

Southeast Asian and Pacific CountriesTechnical Support, Customer Service, and Sales (Penang, Malaysia)

604 633 4810

Spain (Madrid)

International Access Code: 00

Country Code: 34

City Code: 91

Online Support

support.euro.dell.com

Home and Small Business

   

Technical Support

902 100 130

Customer Service

902 118 540

Sales

902 118 541

Switchboard

902 118 541

Fax

902 118 539

Corporate

   

Technical Support

902 100 130

Customer Service

902 115 236

Switchboard

91 722 92 00

Fax

91 722 95 83

Sweden (Upplands Vasby)

International Access Code: 00

Country Code: 46

City Code: 8

Online Support

support.euro.dell.com

Technical Support for XPS computers only

77 134 03 40

Technical Support

 08 590 05 199

Relational Customer Service

08 590 05 642

Home/Small Business Customer Service

08 587 70 527

Employee Purchase Program (EPP) Support

020 140 14 44

Technical Support Fax

08 590 05 594

Sales

08 587 705 81

Switzerland (Geneva)

International Access Code: 00

Country Code: 41

City Code: 22

Online Support

support.euro.dell.com

 

Tech_support_central_Europe@dell.com  

Technical Support for XPS computers only

 0848 33 88 57

Technical Support – Home and Small Business

0844 811 411

Technical Support – Corporate

0844 822 844

Customer Service – Home and Small Business

0848 802 202

Customer Service – Corporate

0848 821 721

Main 
0848 335 599 
Fax

022 799 01 90

Sales

022 799 01 01

Taiwan

International Access Code: 002

Country Code: 886

Online Support

support.ap.dell.com

 

support.dell.com.cn/email 

Technical Support – XPS computers only

toll-free: 0080 186 3085

Technical Support – OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories

toll-free: 0080 186 1011

Technical Support – servers and storage

toll-free: 0080 160 1256

Customer Service

toll-free: 0080 160 1250

(option 5) 

Transaction Sales

 toll-free:0080 165 1228

Corporate Sales

toll-free: 0080 165 1227

Thailand

International Access Code: 001

Country Code: 66

Online Support

support.ap.dell.com

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 1800 0060 07

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 1800 0600 09

Customer Service

toll-free: 1800 006 007

(option7)

Corporate Sales

toll-free: 1800 006 009

Transaction Sales

toll-free: 1800 006 006

Trinidad/Tobago Online Support
www.dell.com/tt
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

1-888-799-5908

Turks and Caicos Islands Online Support
www.dell.com/tc
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 1-877-441-4735

U.K. (Bracknell)

International Access Code: 00

Country Code: 44

City Code: 1344

Online Support

support.euro.dell.com

 

dell_direct_support@dell.com

Customer Service Online
support.euro.dell.com/uk/en/ECare/Form/Home.asp
Sales

 

Home and Small Business Sales

0870 907 4000

Corporate/Public Sector Sales

01344 860 456

Customer Service 
Home and Small Business

0870 906 0010

Corporate 01344 373 185
Preferred Accounts (500–5000 employees) 0870 906 0010
Global Accounts

01344 373 186

Central Government

01344 373 193

Local Government & Education 01344 373 199
Health

01344 373 194

Technical Support  
XPS Computers Only

0870 366 4180

Corporate/Preferred Accounts/PAD (1000+ employees)

0870 908 0500

Other Dell Products 
0870 353 0800
General  
Home and Small Business Fax

0870 907 4006

Uruguay Online Support
www.dell.com/uy
 
la-techsupport@dell.com
Technical Support, Customer Service, Sales

toll-free: 000-413-598-2521

U.S.A. (Austin, Texas)

International Access Code: 011

Country Code: 1

Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired

toll-free: 1-877-Dell™TY
(1-877-335-5889)

Fax
toll-free: 1-800-727-8320
Technical Support
support.dell.com
XPS
toll-free: 1-800-232-8544
Home and Home Office
toll-free: 1-800-624-9896
Portable and Desktop AutoTech
toll-free: 1-800-247-9362
Small Business
toll-free: 1-800-456-3355
Medium and Large Business
toll-free: 1-877-671-3355
State and Local Government
toll-free: 1-800-981-3355
Federal Government
toll-free: 1-800-727-1100
Healthcare
toll-free: 1-800-274-1550
K-12 Education
toll-free: 1-888-977-3355
Higher Education
toll-free: 1-800-274-7799
Printers, Projectors, PDAs, and MP3 Players
toll-free: 1-877-459-7298
Customer Service
toll-free: 1-800-624-9897
Automated Order Status
toll-free: 1-800-433-9014
Small Business
toll-free: 1-800-456-3355
Medium and Large Business
toll-free: 1-877-671-3355
State and Local Government
toll-free: 1-800-981-3355
Federal Government
toll-free: 1-800-727-1100
Healthcare
toll-free: 1-800-274-1550
K-12 Education
toll-free: 1-888-977-3355
Higher Education
toll-free: 1-800-274-7799
Employee Purchase Program (EPP)
toll-free: 1-800-695-8133
Financial Services
www.dellfinancialservices.com
Leases and Loans
toll-free: 1-877-577-3355
Dell Preferred Accounts (DPA)
toll-free: 1-800-283-2210
Sales
1-800-289-3355 or 1-800-879-3355
Dell Outlet Store
toll-free: 1-888-798-7561
Software and Peripherals Sales
toll-free: 1-800-671-3355
U.S. Virgin Islands Online Supportwww.dell.com/vi
  la-techsupport@dell.com
Technical Support, Customer Service, Sales toll-free: 1-877-702-4360
Venezuela Online Support  www.dell.com/ve
  la-techsupport@dell.com
Technical Support, Customer Service, Sales

0800-100-4752


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