User Guide

User Guide
Diagnostic Service Supported Devices and Operating Systems: Dell OpenManage Server Administrator Version 1.9 Compatibility Guide

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Diagnostic Service Supported Devices and Operating Systems

Dell OpenManage™ Server Administrator Version 1.9 Compatibility Guide

  Overview

  Diagnostics for Dell-Supplied Devices

  Diagnostics for Tape Drives, Autoloaders, and Libraries

  Diagnostics for RAID Controllers, SCSI Controllers, and Attached Hard Drives



Overview

This section lists devices that can be tested using the Server Administrator Diagnostic Service. "Diagnostics for Dell-Supplied Devices" provides a general list of devices supported by the Server Administrator Diagnostic Service.

Diagnostics are supported on the following operating systems: Microsoft® Windows® or Red Hat® Linux. The Diagnostic Service is not currently offered for systems running the Novell® NetWare® operating system.

For information about how to run diagnostic tests, see the Server Administrator User's Guide.


Diagnostics for Dell-Supplied Devices

NOTE: Dell OpenManage™ Array Manager version 3.5 (or later) or Server Administrator Storage Management Service 1.0 (or later) is required to diagnose RAID controllers and attached devices when using the Server Administrator Diagnostic Service. If Array Manager version 3.5 or Server Administrator Storage Management Service version 1.0 is not installed, the diagnostics for RAID controllers and attached devices will not be available.
NOTE: You must install Dell-qualified device drivers in order to run diagnostics on devices like tape drives, tape autoloaders, tape libraries and NIC. See the documentation that came with your device, or access the latest drivers from the Dell Support website at support.dell.com.

Server Administrator specifically supports diagnostics for the following Dell-supplied hardware devices:

  • CD drives

  • DVD drives

  • CD-RW/DVD combination drives

  • Diskette

  • Network Interface Cards (NIC)

  • Modems

  • SCSI controllers

  • Hard drives

  • Memory (DIMMs)

  • CMOS

  • RAID controllers

  • Parallel ports

  • Serial ports

  • PCI buses

  • Remote Access Controller (RAC)

  • Tape Drives

  • Auto Loaders

  • Libraries


Diagnostics for Tape Drives, Autoloaders, and Libraries

Server Administrator diagnostics support the following Dell-supplied hardware devices.

Tape Drives

Server Administrator supports diagnostics for the following tape drives:

  • Dell™ PowerVault™ 100T Travan TR-5/Travan 40 (IDE tape drives) (supported only on systems running Windows)

  • PowerVault 100T DDS4 (supported only on systems running Windows 2000, Windows 2003, and Red Hat Linux Advanced Server version 2.1)

  • PowerVault 100T DAT72 (supported only on systems running Windows 2000, Windows 2003, and Red Hat Linux Advanced Server version 2.1)

  • PowerVault 110T DLT1

  • PowerVault 110T VS80

  • PowerVault 110T VS160

  • PowerVault110T SDLT220

  • PowerVault 110T SDLT320

  • PowerVault 110T-LTO2

  • PowerVault 132T-LTO2

  • PowerVault136T-LTO2 (drive-only)

  • All drives in supported arrays, autoloaders, and libraries (See "Tape Arrays, Autoloaders, and Libraries.")

Tape Arrays, Autoloaders, and Libraries

Server Administrator supports diagnostics for the following tape arrays, tape autoloaders, and tape libraries:

  • PowerVault 122T VS80

  • PowerVault 122T SDLT320

  • PowerVault 128T SDLT320 (supports diagnostics for tape drives only)

  • PowerVault 132T SDLT320

  • PowerVault 136T SDLT220 (supports diagnostics for tape drives only)

  • PowerVault 136T SDLT320 (supports diagnostics for tape drives only)


Diagnostics for RAID Controllers, SCSI Controllers, and Attached Hard Drives

NOTE: For a list of firmware requirements that are required for each controller, see "RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions."

This section lists Diagnostic Service support by operating system for RAID and SCSI controllers as well as for hard drives that are attached to RAID, SCSI, and IDE controllers. With the exception of the CERC ATA 100/4 Channel RAID controllers (IDE RAID controllers), all RAID controllers are SCSI RAID controllers.

NOTE: Server Administrator does not support diagnostics for IDE controllers.

RAID, SCSI, and IDE Controllers and Attached Hard Drives

Server Administrator supports diagnostics for the following RAID and SCSI controllers as well as for the hard drives that are attached to the RAID, SCSI, and IDE controllers, depending on the installed operating system.

Diagnostics Supported on Systems Running Microsoft Windows

Server Administrator supports diagnostics for the following RAID controllers as well as for hard drives that are attached to the following RAID controllers, on systems running Windows:

  • PERC 2/DC

  • PERC 2/QC

  • PERC 2/Si

  • PERC 3/Si

  • PERC 3/Di

  • PERC 3/QC

  • PERC 3/DC

  • PERC 3/DCL

  • PERC 3/SC

  • PERC 4/Di

  • PERC 4/SC

  • PERC 4/DC

  • PERC 4/IM

  • PERC 4e/DC

  • PERC 4e/Di

  • PERC 4e/Si

  • CERC ATA 100/4 Channel (IDE RAID)

  • CERC SATA 1.5/6 Channel

Diagnostics Supported on Systems Running Red Hat Linux

Server Administrator supports diagnostics for the following RAID controllers, as well as for hard drives that are attached to the following RAID controllers, on systems running Red Hat Linux operating systems.

  • PERC 2/DC

  • PERC 2/QC

  • PERC 2/Si

  • PERC 3/Si

  • PERC 3/Di

  • PERC 3/QC

  • PERC 3/DC

  • PERC 3/DCL

  • PERC 3/SC

  • PERC 4/Di

  • PERC 4/SC

  • PERC 4/DC

  • PERC 4/IM

  • PERC 4e/DC

  • PERC 4e/Di

  • PERC 4e/Si

  • CERC ATA 100/4 Channel (IDE RAID)

  • CERC SATA 1.5/6 Channel


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