User Guide

User Guide
Frequently Asked Questions: Dell PowerVault 132T Tape Library User's Guide

Back to Contents Page

Frequently Asked Questions: Dell™ PowerVault™ 132T Tape Library User's Guide

FAQs When Getting Started

More FAQs


FAQs When Getting Started

The following are questions you may encounter when first setting up your library.

What Operator Panel menus are required to get started?

You can use the Setup Wizard to walk you through configuring your library. Refer to Setup Wizard. You can also configure your library manually by using the Setup menu. Refer to Setup Menu for step-by-step instructions and descriptions of each submenu.

How do I set a SCSI ID?

Your library has two types of SCSI IDs. There is one for the library and a separate SCSI ID for each drive. Refer to Configuring SCSI and Fibre Parameters.

What type of host interface is required?

The PowerVault 132T supports both Fibre Channel connections and the Low Voltage Differential (LVD) SCSI interface. When installing an interface card on the host computer, install a card that supports the drive type being used. A label on the back of the drive module next to the connectors indicates their type. For more information, refer to Setting up Your Library.

How do I cable the library to the interface card?

First, make sure that your host computer has an interface card or HBA. If your host computer did not come with SCSI or FC capability, you first need to install the appropriate adapter card. Refer to the manual that comes with your host adapter for specific directions. Fibre hosts typically connect to the library through a switch or an SNC, although they can be connected directly.

Once the card is installed, locate either a 68-pin LVD SCSI cable or an appropriate FC cable to connect the host to the drive, switch, or SNC. Depending on the configuration you purchased, Dell can provide a 1 ft SCSI cable to connect two SCSI drives together or a 2 ft SCSI cable to connect the SNC to drives.

For cabling diagrams, refer to Connecting to SCSI Drives or Connecting to Fibre Drives.

What type of terminator is required?

The PowerVault 132T library can be purchased with either SCSI drives or FC drives. The library with SCSI drives is compatible with Low Voltage Differential (LVD) communication. A compatible HD68 pin, LVD/SE terminator is included with the accessory kit. The PowerVault 132T is not compatible with High Voltage Differential (HVD) communication. The PowerVault 132T library with FC drives does not require terminators.

For more information on connecting a terminator to your PowerVault 132T, refer to Connecting to SCSI Drives.

Can I add an LTO-3 drive to a PowerVault 132T LTO-1 or LTO-2 Library?

Yes, if both drives are SCSI or both drives are Native Fibre. The library supports mixed generation LTO drives.

Where are the drivers located?

Drivers for your library can be found on the PowerVault 132T Library Documentation and Drivers CD in the drivers directory. If you need assistance installing the drivers, contact Technical Support.

How do I manually remove a tape?

There are four places within the library where you may want to manually remove a tape. You can remove a tape manually from a drive, the back slots, the magazines, and the picker. Refer to Removing Tapes.


More FAQs

The following are questions you may encounter when operating your library.

When the library is operating in LUN mode, why is it not detected by hosts running Linux or Netware ?

Some operating systems do not scan multi-LUN devices by default. Therefore, only the device on LUN 0 will be automatically detected. When the library is in LUN mode, the library is presented to the host on LUN 1. Refer to the user's guide for your operating system or host bus adapter to enable multi-LUN scanning.

Where are the Error Messages defined?

Hard errors are listed in the Error Log which can be accessed through the Status menu. All errors, diagnostic alerts, and events are accessible by outputting logs to the serial port. For more information on outputting logs, see Exporting Log Files.

For more information on specific error messages, see Error Messages.

How do I update the library and drive firmware?

Your library contains firmware for the main controller application, robotics, RMU, drives, main controller boot code, and the robotics boot code. For information about viewing the firmware version, see Display Firmware Version.

You can find drive and library firmware updates on the Dell website at support.dell.com. There are three ways that you can update your firmware:

RMU
If you have an RMU installed, you can update the library, RMU, and drive firmware (LTO only) from the Firmware tab of the RMU interface. For more information, refer to Updating Firmware.
Serial Port
You can update the library firmware using the serial port. When you go to the Dell website (support.dell.com) to download the firmware, instructions are provided on how to use the serial port to perform the update.
Firmware Update Tape
You can update drive firmware using a firmware update (FUP) tape. For more information, refer to Load Firmware.

How do I clean a drive?

There are three ways to clean a drive on your library: manually, using AutoClean, and host controlled.

  • For information about manually cleaning the drive, see Cleaning a Drive.
  • For information about AutoClean, see Configure AutoClean.
  • Host-controlled cleaning allows a host application to control drive cleaning. The cleaning tapes are managed by the host application, instead of your library.
Table 1 provides guidelines for using the cleaning cartridge.

Table 1. Cleaning cartridge usage guidelines

If . . .
It means . . .
You should . . .
  • The icon appears on the Operator Panel LCD
The drive has requested cleaning
OR
The data cartridge is bad
OR
The drive is on a periodic cleaning cycle
Use the cleaning cartridge to clean the drive head.
When cleaning is complete, log the cleaning onto the label.
  • A data cartridge causes the icon to appear on the Operator Panel LCD.
The data cartridge is damaged
OR
The drive is on a periodic cleaning cycle
Back up the data from this cartridge onto another cartridge, it may be damaged. A damaged tape cartridge may cause unnecessary use of the cleaning cartridge.
  • The icon re-appears after performing a cleaning and reloading the data cartridge.
Cleaning was not accomplished because the cleaning tape cartridge has exhausted all cleaning cycles.
OR
The data cartridge may be damaged
Replace the cleaning cartridge.
Back up the data from this cartridge onto another cartridge, it may be damaged. A damaged cartridge may cause unnecessary use of the cleaning cartridge.

What is the life span of the cleaning tape?

Your library came with a cleaning tape. This tape should be used to clean the drive(s) of your library when the icon appears in the drive status field of the LCD.

Your tape library will keep track of each time a cleaning tape is used and tell you when it has expired. After you first import an LTO cleaning tape into a drive, the life span can be read from the Inventory menu. From the Operator Panel, select the Status—> Inventory command. An LTO cleaning cartridge can be used approximately 50 times, and the inventory count shows 50 cleans remaining until you load the tape into a drive for the first time. An SDLT-320 cleaning cartridge can be used approximately 20 times. For more information on cleaning the drive, see Cleaning a Drive.

Where is the Service Tag located?

The Service Tag for your library can be found on the inside of your library below the left magazine. You will need to remove the magazine to view the label.

Use the Service Tag when contacting Technical Support for assistance.

What is partitioning?

Partitioning is a way to allow your single library to be logically partitioned so it will appear to a host as if it were two independent physical libraries. Each logical library (partition) can be independently controlled as though it were two different libraries.

The library allows you the flexibility to change the partition size and share cleaning tapes between partitions. When the library is partitioned, the IE slot must be shared. Table 2 describes the partitioning operating modes that can be used with various drive types.

Table 2. Partitioning operating modes

Partition
LTO-1/LTO-2/LTO-3
SDLT-320
Partition 1
  • Random
  • Sequential
  • LUN
  • Random
  • Sequential
Partition 1-Partition 2
  • Random-Sequential
  • Sequential-Sequential
  • LUN-LUN
  • LUN-Sequential
  • Sequential-LUN
  • Random-Sequential
  • Sequential-Sequential

How many characters can be on the barcode?

The library will read barcodes with a minimum of 5 characters and a maximum of 16 characters. The barcode scanner will read and report the information that it scans and will display this information on the Operator Panel. The library will report the barcode information to the host according to the mode it was configured for and will display alert messages on the Operator Panel LCD if the scanned barcode does not match the barcode length and media identifier requirements of the mode.

Three different types of barcode label modes are supported:

Default:
The scanner will expect to read and will report to the host six characters. Optional one or two character media identifiers can be present but will not be reported. If you plan to use backup software to manage media based on the media identifier, this setting will need to be changed either to Media ID or Extended.
Media ID:
The scanner will expect to read and will report to the host seven or eight characters (six plus the media identifier).
Extended:
The scanner will read and report to the host between five and sixteen characters.

For more information on configuring barcode label modes, see Configure Barcode Scanner.

What format should I use for my barcodes?

The library currently supports Code 39 type barcode labels. For more information, see Barcode Labels.

What do I do if I lose my password?

Call Technical Support and they will tell you how to reset the password.

What should I do if I lose power during a backup?

If the power goes out during a backup and then is restored, the library should recover and re-inventory. If power is still out, turn the switch off until a reliable power source is obtained. Once the power to the library is turned back on, the library will recover. You will need to re-run your backup using your application software.

NOTICE: Prior to power up, the library should be free of any obstruction. If the power failure occurred while the library was in motion, a tape may be extending out of a drive or storage slot and may not be movable by the picker. You may need to clear the tape manually. See Removing Tapes for more information.

How do I get help?

If you need assistance with a technical problem, refer to the Getting Help section of this document.


Back to Contents Page

© 2012 Dell | Terms of Sale | Unresolved Issues | Privacy | Site Map | Feedback

snWEB3