User Guide

Getting Information: Dell PowerVault 136T Tape Library User's Guide

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Getting Information

Dell PowerVault 136T Tape Library User's Guide

Viewing Library Information

Viewing Drive Information

Getting Logs

When working with your library, you will often need information about your library such as how many slots are filled or what firmware levels are currently running. Most of this information is available though the Library and About menus.

Viewing Library Information

Most of the library information is obtained through the Library menu. From the Library menu, you can check overall library information, information on a specific slot, and information on a specific tape cartridge.

However, you can also get information through the About menu, such as the serial number and the firmware levels.

Getting Library Statistics

Use System to get statistical information about your library, such as how many slots are full and have many lifetime moves have occurred.

A complete list of the information available through this command is shown in Table 1.

Table 1. Available Library Information

Field	Value^*	Description
Storage Slots	Full: 0 to 72	The number of full slots.
	Full: 0 to 72	The number of empty slots.
Mailbox Slots	Full: 0 to 12	The number of filled mailbox slots.
	Empty: 0 to 12	The number of empty mailbox slots.
Drives	Full: 0 to 6	The number of filled drive slots.
	Empty: 0 to 6	The number of empty drive slots.
Moves	0 to 4,294,967,295	The lifetime number of slot to slot moves.
IO accesses	0 to 65535	The lifetime number of mailbox door openings.
Get retries	0 to 65535	The lifetime number of recovery retries on a get command.
Put retries	0 to 65535	The lifetime number of recovery retries on a put command.

* The storage slot, mailbox slot, and drive maximum value may be different for your library, depending on your configuration.

Path: Main menu —> Status —> Library —> System

To get general library information, from the Main menu, select Status and then select Library. Select System.

The library information is displayed. See Table 1 for information on each of these fields.

Getting Firmware and Serial Number Information

Use About to display the library serial number and the application and boot firmware levels. This includes the library, picker, display, drive, and RMU.

Path: Main menu —> About

Use the following steps to get overall library information.

From the Main menu, select About and then select Details.

The library serial number and library firmware level is displayed.

Select Details.

The library, picker, and display application and boot codes are displayed.

Continue selecting Details to scroll through the available information:

MainAppl - the library application code.

PickAppl - the picker application code.

DispAppl - the display application code.

MainBoot- the library boot code.

PickBoot - the picker boot code.

DispBoot - the display boot code.

Sled<x—>Appl - the drive sled application code, where X is the drive sled number.

Sled<x—>Boot - the drive sled boot code, where X is the drive sled number.

RMU Appl - the Remote Management Unit (RMU) application code.

Getting Sensor Information

Use Sensors to view library sensor status. This option displays the real time status of the sensors in the library.

Path: Main menu —> Service —> Library —> Diags —> Sensors

Use the following steps to view sensor information.

From the Main menu, select Service and then select Library. Select Diags and then Sensors.

The Sensors dialog is displayed, with the following information:

NOTE: For information on using Lock/Unlock to lock or unlock the Mailbox, see Locking/Unlocking the Mailbox.

Field	Value	Description
PwrFan	0	The power supply fan is not running.
PwrFan	1	The power supply fan is running.
PwrSply	0	Additional power supply is not installed.
PwrSply	1	Additional power supply is installed.
DrvRmvd	0	Drive has not been removed.
DrvRmvd	1	Drive has been removed.
GrpThrm	0	Gripper thermometer not installed.
GrpThrm	1	Gripper thermometer installed.
GrpClsd	0	Gripper is open.
GrpClsd	1	Gripper is closed.
IE Lock	0	Mailbox is unlocked.
IE Lock	1	Mailbox is locked.
IE Open	0	Mailbox is closed.
IE Open	1	Mailbox is open.
IE Closed	0	Mailbox is open.
IE Closed	1	Mailbox is closed.
DoorOpn	0	Front door is closed.
DoorOpn	1	Front door is open.

Getting Slot Information

Use Slot to get statistical characteristics of a slot. The information available through this command is shown in Table 2.

Path: Main menu —> Status —> Library —> Slot

Table 2. Available Slot Information

Field	Value	Description
Slot	1 to 5	Indicates the location of the tape cartridge column.
	A to C	Indicates the location of the tape cartridge magazine.
	1 to 6	Indicates the location of the tape cartridge row. The maximum value depends on your configuration.
Status	Empty	A tape cartridge is not present.
	Full	A tape cartridge is present.
Volser	0 to 9, A to Z	Indicates the barcode number.
Source	Column/Magazine/Slot	Indicates the home position of the tape cartridge.
Valid	Yes	The slot can be used.
	No	The slot cannot be used.
Total Puts	0000000 to 9999999	Indicates the total number of put operations.
Put Retries	0000000 to 9999999	Indicates the number of put retry operations.
Get Retries	0000000 to 9999999	Indicates the number of get retry operations.
Reserved	Yes	Indicates the slot is reserved by a SCSI host.
	No	Indicates the slot is not reserved by a SCSI host.
Reserve ID	00 to 72	Indicates the reserve ID.
Reserved by		Indicates the ID of the reserving host.
X-POS GET	00000000 to 99999999	Indicates the rotary position the picker uses to retrieve a tape cartridge from the selected slot.
Y-POS GET	00000000 to 99999999	Indicates the vertical position the picker uses to retrieve a tape cartridge from the selected slot.
Z-POS GET	00000000 to 99999999	Indicates the horizontal position the picker uses to retrieve a tape cartridge from the selected slot.
X-POS PUT	00000000 to 99999999	Indicates the rotary position the picker uses to insert a tape cartridge into the selected slot.
Y-POS PUT	00000000 to 99999999	Indicates the vertical position the picker uses to insert a tape cartridge into the selected slot.
Z-POS PUT	00000000 to 99999999	Indicates the horizontal position the picker uses to insert a tape cartridge into the selected slot.

Use the following steps to get slot information.

From the Main menu, select Status and then select Library. Select Slot.

The Slot dialog is displayed.

With Column selected, press Change Column until the arrow points to the column that contains the target slot. Press Next.

With Magazine selected, select Change Magazine until the arrow points to the target magazine. Press Next.

With Slot selected, press Change Slot until the arrow points to the target slot.

The Select TARGET line displays the target slot. For example, the display below has slot 5A3 selected as the target.

When the correct slot is selected, select OK.

The slot information is displayed.

Press Next to scroll through the available information.

Getting Tape Cartridge Information

Use Media to get information about a specific tape cartridge. You can select the tape cartridge using the volser number and the current physical location of the tape cartridge. The information available through this command is shown in Table 3.

Path: Main menu —> Status —> Library —> Media

Table 3. Available Tape Cartridge Information

Field	Value	Description
Volser	0 to 9, A to Z	Indicates the barcode number.
Column	1 to 5	Indicates the location of the tape cartridge column.
Section	A to C	Indicates the location of the tape cartridge magazine.
Row	1 to 6	Indicates the location of the tape cartridge slot.
Cell	0 to 72	Indicates the location of the tape cartridge cell. Starting from the top location in the Mailbox, counting down continuously to each section.

Use the following steps to get tape cartridge information.

From the Main menu, select Status and then select Library. Select Media.

The Media dialog displays. The dialog displays the media cartridges currently in the library by their barcode and current location (column/magazine/row).

Press Select and then use the Up and Down buttons to select the media cartridge.

Press Select.

The selected media cartridge's information is displayed.

Viewing Drive Information

Use Drives to get information about a drive. The information available through this command is shown in Table 4.

Path: Main menu —> Status —> Drives

Table 4. Available Drive Information

Field	Value	Description
Drive	01 to 06	The number of the drive currently selected.
Type	HP LTO, IBM LTO2, IBM LTO3, SDLT, SDLT320	The type of drive currently selected.
Ser Num	A to Z, 0 to 9	The serial number of the drive currently selected.
Version	A to Z, 0 to 9	The current level of firmware installed on the drive displayed.
SCSI ID	00 to 15	The SCSI ID of the currently selected drive.

Use the following steps to get drive information.

From the Main menu, select Status and then select Drives.

The Drive information is displayed.

To view a different drive, select Change Drive.

The new target drive's information is automatically displayed.

Getting Logs

Logs provides access to the available logs, which includes the Command, Error, and Drive logs. You can view a log on the Operator Panel or send the log to a serial port.

You can also get these logs through the Remote Management Unit (RMU).

Printing Logs (HyperTerminal)

When working with logs, you have the option to send the log to a serial port. This option is usually indicated as Print in the Operator Panel. To send a log, you must have HyperTerminal running when you select Print.

NOTE: These logs are also available as Diagnostic Files through the Remote Management Unit (RMU). If the RMU is used, you do not have to have a serial connection.

Use the following steps to set up HyperTerminal.

Connect a straight-through serial cable from the host to the serial port located on the Library Controller.

Start HyperTerminal and configure it with the following parameters:

Bits per second: 38400

Data bits: 8

Parity: None

Stop bits: 1

Flow control: None

Emulation: ANSI

NOTE: Refer to the HyperTerminal documentation for information on how to configure and run HyperTerminal.

Getting the Command Logs

The Command log is a history of all library operations. A maximum of 50 library operations are stored. You can print the log by sending it to the serial port.

Path: Main menu —> Status —> Logs —> Command Log

Use the following steps to get the Command log.

From the Main menu, select Status and then select Logs. Select Command Log.

The most recent command displays first. Note that the explanation may be useful only when you contact Dell Support.

Use Next or Previous to scroll through the stored commands.

If you want to send the entire log to a serial port, start HyperTerminal (see Printing Logs (HyperTerminal)). Select Print and then select OK.

Getting Error Logs

The Error log is a history of error conditions that have occurred. A maximum of 213 errors are kept in the log. You can print the log by sending it to the serial port.

Path: Main menu —> Status —> Logs —> Error Log

Use the following steps to get the Error log.

From the Main menu, select Status and then select Logs. Select Error Log.

The most recent error displays first. The following information is provided:

Date (Month/Day/Year) - The date of the error.

Time (Hrs:Mins:Secs) - The time of the error.

SAC (Unique identifier) - These values are described in Troubleshooting.
Code (Hexadecimal number) - Useful only to Dell Support.

Use Next or Previous to scroll through the errors.

If you want to send the entire log to a serial port, start HyperTerminal (see Printing Logs (HyperTerminal)). Select Print and then select OK.

Getting Drive Logs

The Drive log is a history of drive error conditions that have occurred. You can print the log by sending it to the serial port. These logs are available only for the IBM LTO-2 and LTO-3 drives.

Path: Main menu —> Status —> Logs —> Drive Log

Use the following steps to get the Drive log.

From the Main menu, select Status and then select Logs. Select Drive Log.

Using Change Drive, select the drive whose log you want to view.

Select OK.

The Drive log contains:

Num (0 to 9) - Error ID

Error (0 to 9) - Error Type

FSCI (0000 to 9999) - Fault symptom code 1

FSC2 (0000 to 9999) - Fault symptom code 2

Use Next and Previous to scroll through the drive errors.

If you want to clear the log or copy the log to a tape cartridge in the library, select Options.

To clear the log, select Clear Log. Select OK.

To send the log to a tape cartridge, do the following:

Select Copy Dump.

Put a scratch cartridge in slot 1A1.

After the TEACH and INVENTORY, select OK.

The tape is placed into a drive, and the log is copied to the tape cartridge. When done, the tape is placed back into slot 1A1. Select OK.

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