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User Guide
故障排除﹕ SAMSUNG SW-248 CD-R/RW 驅動器用戶手冊

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故障排除﹕SAMSUNG SW-248 CD-R/RW 驅動器用戶手冊


故障

解決方法

  1. 無法識別驅動器。

  1. 如果未插入電源連接器,請將其正確插入。
  2. 如果未插入接口連接器,請將其正確插入。
  3. 如果跳線插針設置錯誤,請確認設置後將其改正。
  4. 檢查系統的 BIOS,確保 E-IDE 接口已打開。

  1. 放入驅動器中的 CD-R/RW 光盤不能啟動。

  1. 如果光盤上有污痕(如指印等),請清潔光盤。
  2. 如果光盤上有劃痕,請勿將其放入驅動器。
  3. 如果插入的光盤正反顛倒,請重新以正確的方向放入。
  4. 如果無法識別驅動器,請參照解決方法 1-1 至 1-4。

  1. 無法打開光盤托盤。
  2.  

  1. 如果未插入電源連接器,請將其正確插入。
  2. 如果未插入接口連接器,請將其正確插入。
  3. 如果指示燈不亮,請參照解決方法 1-1 至 1-4。

  1. 無法使用某些類型的光盤。

  1. 本驅動器只支持在“介紹”和“規格”部分中所指定格式的光盤,它不能讀取其他格式光盤上的數據。請檢查光盤的格式。

  1. 無法讀取或寫入光盤。

  1. 系統的其它各個組件(CPU、硬盤驅動器和其它組件)的運行狀態是否正常?
  2. CD-R/RW 光盤是否有灰塵或劃痕?
  3. 在寫入光盤的同時是否運行了屏幕保護程序或其它程序?
  4. CD-R/RW 光盤上是否有足夠的可用空間?
  5. 是否在使用了寫入應用程序的模擬檢測程序後依然無法寫入光盤?
  6. 驅動器中光盤的讀/寫面朝向是否正確(有標簽的一面向上)?
  7. 驅動器或光盤最近是否曾從低溫環境移至高溫環境?(驅動器透鏡或光盤表面可能產生冷凝。)

  1. 播放音頻 CD 時,CD 播放器顯示光盤正在播放,但是無法從喇叭裡聽到聲音。

  1. 可能需要將驅動器的播放模式設置為“數字”。例如,在 Windows XP 中,需要在控制面板中打開“系統”-“硬體”,啟動設備管理器,雙擊 CD-ROM 驅動器對應的項,然後單擊“屬性”選項卡。選中“啟用此 CD-ROM 驅動器的數字 CD 音頻”復選框。
  2. 可能需要將 CD 播放器應用程序設置為“數字”。例如,在 Windows 媒體播放器中,需要在菜單欄中選擇“工具”-“選項”,然後單擊“設備”選項卡。選擇該設備並單擊“屬性”按鈕。將播放模式設置為“數字”。

註﹕有關排除 CD-R/RW 驅動器故障的其它訊息,請查閱 Dell 系統說明文件。


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