User Guide

User Guide
Troubleshooting: Philips SCB5265 Slim CD-RW/DVD-ROM Drive User's Guide

Back to Contents Page

Troubleshooting: Philips SCB5265 Slim CD-RW/DVD-ROM Drive User's Guide


Problem Solution
CD/DVD media is not being recognized by computer or drive.
  • Please attempt to re-insert the module and restart the system.
  • Please make sure that you are using the correct media format.
  • Please make sure the correct software applications and drivers are installed in your system.
  • Please run a Virus check to see CD-RW/DVD-ROM software driver been corrupted, if they do please repair or replace the driver if possible.
  • Please make sure the CD/DVD media that you are using is not dirty or have fingerprints on the surface.
  • Please make sure the CD-RW/DVD-ROM drive is connected properly.
Disc tray cannot be opened.
  • Check to ensure CD/DVD bezel is not jammed or dislocated.
  • Check that there is power to the CD-RW/DVD-ROM drive.
  • Use Emergency Eject Instructions to open the tray.

Please read all restrictions and disclaimers.


Back to Contents Page

Laptops | Desktops | Business Laptops | Business Desktops | Workstations | Servers | Storage | Monitors | Printers | Electronics
All rights reserved : About Dell | Site Terms | Terms and Conditions | Unresolved Issues | Privacy | Returns Policy | Site Map | Feedback

snWEB3