User Guide

User Guide
Removing and Installing Parts: Dell Dimension 3000 Systems Service Manual

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Removing and Installing Parts

Dell™ Dimension™ 3000 Systems Service Manual

  Memory

  Cards

  Front Panel

  Drives

  Hard Drive

  Floppy Drive

  CD/DVD Drive

  Processor

  Fan Assembly

  System Board

  Power Supply

  Battery



Memory

You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see Specifications.

NOTE: DDR 333 memory operates at 320 MHz when used with an 800-MHz front-side bus.

DDR Memory Overview

DDR memory modules should be installed in pairs of matched memory size. This means that if you purchased your computer with 128 MB of memory installed and you want to add another 128 MB of memory, you should install it in the appropriate connector. If the DDR memory modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance.

NOTE: Always install DDR memory modules in the order indicated on the system board.
NOTE: Your computer has two memory slots labeled DIMM3 and DIMM4.

The recommended memory configurations are:

  • Install a pair of matched memory modules in connectors DIMM3 and DIMM4.

  • Do not install ECC memory modules.

  • If you install a mixed pair PC2700 (DDR 333-MHz) and PC3200 (DDR 400-MHz) memory, the modules function at the slowest speed installed.

  • Be sure to install a single memory module in DIMM3 or the connector closest to the processor before you install modules in the other connector.

Memory Installation Guidelines

NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You should install your new memory modules in connectors DIMM3 and DIMM4. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not function at optimal performance.
NOTE: Memory purchased from Dell is covered under your computer warranty.

Installing Memory

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  1. Shut down the computer through the Start menu

  2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
  1. Disconnect any telephone or telecommunication lines from the computer.

  2. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  1. Remove the computer cover.

  2. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

  3. If necessary, remove a memory module:

    1. Press out the securing clip at each end of the memory module connector.

    1. Grasp the module and pull up.

If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.

  1. To insert a module, press out the securing clip at each end of the memory module connector.

  1. Align the notch on the bottom of the module with the crossbar in the connector.

NOTICE: To avoid breaking the memory module, do not press near the middle of the module.
  1. Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place.

If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

  1. Replace the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and then turn them on.

  2. Click the Start button, right-click My Computer, and then click Properties.

  3. Click the General tab.

  4. To verify that the memory is installed correctly, check the amount of memory (RAM) listed.


Cards

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Your computer provides three slots for PCI cards.

PCI Cards

If you are installing or replacing a card, follow the procedures in the next section. If you are removing, but not replacing a card, see Removing a PCI Card.

If you are replacing a card, remove the current driver for the card from the operating system.

Installing a PCI Card

  1. Follow the procedures in Before Your Begin.

  2. Unscrew and remove the filler bracket for the card slot you want to use.

CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.
  1. Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector until it is fully seated.

Ensure that the card is fully seated and that its bracket is within the card slot.

  1. Secure the card bracket with the screw you removed in step 2.

  2. Connect any cables that should be attached to the card.

For information about the card's cable connections, see the documentation for the card.

NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can cause damage to the equipment.
  1. If you installed a sound card:

    1. Enter system setup, select Audio Controller, and then change the setting to Off.

    1. Connect external audio devices to the sound card's connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the back panel.

  2. If you installed an add-in network adapter and want to disable the integrated network adapter:

    1. Enter system setup, select Network Controller, and then change the setting to Off.

    1. Connect the network cable to the add-in network adapter's connectors. Do not connect the network cable to the integrated connector on the back panel.

  3. Install any drivers required for the card as described in the card documentation.

Removing a PCI Card

  1. Follow the procedures in Before You Begin.

  2. If necessary, disconnect any cables connected to the card.

  3. Remove the securing screw from the card bracket.

  4. Grasp the card by its top corners, and ease it out of its connector.

  5. If you are removing the card permanently, install a filler bracket in the empty card-slot opening.

If you need a filler bracket, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.

NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Close the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on.

  2. Remove the card's driver from the operating system.

  3. If you removed a sound card:

    1. Enter system setup, select Audio Controller, and then change the setting to On.

    1. Connect external audio devices to the audio connectors on the computer back panel.

  4. If you removed an add-in network connector:

    1. Enter system setup, select Network Controller, and then change the setting to On.

    1. Connect the network cable to the integrated connector on the computer back panel.


Front Panel

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.

Removing the Front Panel

  1. Follow the procedures in Before You Begin.

  2. Remove the computer cover.

  3. Release and remove the front panel:

    1. If your computer has a release lever, push the release lever to release the top tab.

    1. Reach inside the computer and push the top and bottom tab towards you to release them.

    2. Rotate the front panel to separate it from the side hinges.

Removing the Front-Panel Insert

  1. Press in the two insert tabs.

  1. Push out the front-panel insert.

Reattaching the Front Panel

  1. Reattach the front panel to the side hinges.

  1. Rotate the front panel until it snaps onto the front of the computer.


Drives

Your computer supports a combination of these devices:

  • Up to two hard drives

  • One optional floppy

  • Up to two CD or DVD drives

General Installation Guidelines

Connect IDE hard drives to the system board connector labeled PRI IDE. Connect CD/DVD drives to the connector labeled J6J1.

When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is primary or the boot device (drive 0), and the device attached to the middle connector on the interface cable is the secondary device (drive 1). See the drive documentation in your upgrade kit for information on configuring devices for the cable select setting.

Connecting Drive Cables

When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive and to the system board. Some drives may also have an audio connector; one end of the audio cable will attach to the drive connector and the other will attach to the system board.

Drive Interface Connectors

Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.

When connecting an IDE cable, ensure you align the colored stripe with the pin 1 connector. When disconnecting an IDE cable, grasp the colored pull tab and pull until the connector detaches.

Power Cable Connector


Hard Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.
  1. If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure.

  2. Follow the procedures in Before You Begin.

  3. Remove the computer cover.

Removing a Hard Drive

  1. Disconnect the power and data cables from the drive and from the system board.

  1. Remove the hard drive bracket from the computer:

    1. Remove the bracket-securing screws for the hard drive.

    1. Remove the bracket for the hard drive from the computer.

  1. If you are replacing the hard drive, remove the drive from the bracket:

    1. Remove the hard drive-securing screws.

    1. Remove the hard drive from the bracket.

Installing a Hard Drive

  1. Unpack the replacement hard drive, and prepare it for installation.

  2. Check the documentation for the drive to verify that it is configured for your computer.

  3. Remove the hard drive bracket.

  4. Attach the hard drive to the hard drive bracket:

    1. Place the small bracket tabs into the drive-securing screw holes on one side of the drive.

    1. Gently swing the drive toward the bracket and align the three screw holes on the other side of the drive with the screen holes on the bracket.

    2. Attach the hard drive bracket to the hard drive.

    3. Insert and tighten all three drive-securing screws.

  5. Install the hard drive:

    1. Place the two bracket tabs into the drive slots inside the bracket for the additional hard drive.

    1. Swing the bracket forward so that it is flush with the bracket for the additional hard drive.

    2. Replace the bracket-securing screws.

  6. Connect a power cable to the drive.

  7. Connect the data cable to the drive and to the system board.

  8. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

  1. If the drive you just installed is the primary drive, insert a bootable floppy disk into drive A.

  2. Turn on the computer.

  3. Enter system setup, and update the appropriate Drive option.

  4. Exit system setup, and restart the computer.

  5. Partition and logically format your drive before you proceed to the next step.

See the documentation for your operating system for instructions.

  1. Test the hard drive by running the Dell Diagnostics

  2. If the drive you just installed is the primary drive, install your operating system on the hard drive.


Floppy Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  1. Follow the procedures in Before You Begin.

  2. Release and remove the front panel.

NOTE: If you are adding a floppy drive, see Installing a Floppy Drive.

Removing a Floppy Drive

  1. Disconnect the power and data cables from the back of the floppy drive and from the system board.

  1. Remove the floppy drive bracket from the computer:

    1. Remove the bracket-securing screw for the floppy drive.

    1. Remove the bracket for the floppy drive from the computer.

  1. Remove the floppy drive from the bracket:

    1. Remove all four drive-securing screws (two on each side).

    1. Remove the floppy drive from the bracket.

Installing a Floppy Drive

  1. Remove the floppy drive bracket from the computer.

  2. If you are replacing a floppy drive, remove the drive from the bracket.

  3. Attach the floppy drive bracket to the floppy drive:

    1. Align the screw holes on the drive with the screw holes on the bracket.

    1. Insert and tighten all four drive-securing screws (two on each side).

  4. Position the top of the floppy drive bracket so that it is completely flush with the bottom of the upper drive bay, and then slide the floppy drive bracket forward into position.

NOTE: The top of the floppy drive bracket has two slots that fit into two clips on the bottom of the upper drive bay. When the floppy drive bracket is properly mounted, it remains in place without support.
  1. Secure the floppy drive bracket with the top bracket screw that came with your drive.

  2. Reattach the front panel.

  3. Connect the data cable to the back of the drive and to the floppy drive connector on the system board.

NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1").
  1. Reattach the front panel.

  2. Replace the computer cover.

NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer.
  1. Connect your computer and devices to their electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

  1. Enter system setup and update the appropriate Diskette Drive option.

  2. Verify that your computer works correctly by running the Dell Diagnostics.


CD/DVD Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
  1. Follow the procedures in Before You Begin.

  2. Remove the computer cover.

  3. Release and remove the front panel.

Removing a CD/DVD Drive

  1. Disconnect the power, audio, and CD/DVD drive cables from the back of the drive and from the system board.

  1. Remove the CD/DVD drive securing screw.

  2. Slide the drive forward and remove it from the drive bay.

Installing a CD/DVD Drive

  1. If you are installing a new drive, unpack the drive and prepare it for installation.

Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting.

  1. If you are replacing a drive, remove the existing drive.

  2. Gently slide the drive into place in the drive bay.

  3. After the drive is in place, apply pressure to ensure that the drive is fully seated.

  4. Use the securing screw that came with the drive to attach the drive to the computer.

NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1").
  1. Connect the power cable to the system board.

  2. Connect the power and CD/DVD drive cables to the drive and to the system board.

  3. If you are installing a drive that has its own controller card, install the controller card in a card slot.

  4. Reattach the front panel.

  5. Replace the computer cover.

NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to their electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

  1. Enter system setup and select the appropriate Drive option.

  2. Verify that your computer works correctly by running Dell Diagnostics.

Adding a Second CD or DVD Drive

  1. Ensure that the jumper setting on the new drive is set for "cable select" (see the documentation that came with the drive for information).

  2. Remove two extra alignment screws, from the front of the computer and insert them into the drive.

NOTE: Some computers come with only two extra alignment screws; others come with four. You only need two alignment screws for this procedure.
  1. Gently slide the drive into place in the drive bay.

  1. After the drive is in place, apply pressure to ensure that the drive is fully seated.

  2. Use the securing screw that came with the drive to attach the drive to the computer.

NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1").
  1. Connect the power cable to the system board.

  2. Locate the data cable from the CD or DVD drive in the upper drive bay and connect its middle data connector to the new drive.

  1. Reattach the front panel.

  2. Replace the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and then turn them on.

  2. See the documentation that came with the drive for instructions on installing any software required for drive operation.


Processor

Removing the Processor

NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could damage your system board. For technical service, see "Contacting Dell" in the Owner's Manual.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  1. Follow the procedures in Before You Begin.

  2. Disconnect the cooling fan power cable from the fan connector on the system board.

  3. Disconnect the power cable from the processor power connector on the system board.

  4. Lift up the airflow shroud.

CAUTION: The heat sink can get very hot during normal operation. Be sure that the heat sink has had sufficient time to cool before you touch it.
  1. Remove the microprocessor heat sink:

    1. Twist the heat sink from side to side to break the seal.

    1. Pull the release tab out until the heat sink is released.

    2. Lift the heat sink away from the microprocessor.

    1. On the retention base, locate the tab opposite the power supply. Press on the retention base tab until the heat sink pops up slightly.

    2. Press out on the second retention tab while lifting the heat sink up and out of the retention base.

NOTICE: Lay the heat sink down on its side.
NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink and blower when you install your new processor.
  1. Push down and out on the socket release lever.

  2. Open the processor cover.

  1. To remove the processor from the socket, lift the processor vertically in one motion.

Leave the release lever extended in the release position so that the socket is ready for the new processor.

Installing the Processor

NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
  1. Unpack the new processor.

NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer.
  1. If the release lever on the socket is not fully extended, move it to that position.

  2. Align the pin-1 corners of the processor and socket.

NOTICE: Socket pins are delicate. To avoid damage, ensure that the processor is aligned properly with the socket, and do not use excessive force when you install the process. Be careful not to touch or bend the pins on the system board.
  1. Set the processor lightly in the socket and ensure that the processor is level in the socket. When the processor is positioned correctly, press it with minimal pressure to seat it.

  2. When the processor is fully seated in the socket, close the processor cover.

  3. Pivot the socket release lever back toward the socket and snap it into place to secure the processor.

NOTICE: If you are not installing a processor upgrade kit from Dell, reuse the original heat sink assembly when you replace the processor.

If you installed a processor replacement kit from Dell, return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent.

  1. Install the heat sink:

    1. Slide one end of the heat sink under the retention tab.

    1. Lower the heat sink until it fits securely in the module.

NOTICE: Ensure the heat sink is correctly seated and secure.

  1. Lower the airflow shroud over the heat sink.

  2. Reconnect the cooling fan power cable to the fan connector on the system board.

  3. Reconnect the power cable to the processor power connector on the system board.

  4. Close the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


Fan Assembly

Removing the Fan Assembly

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  1. Follow the procedures in Before You Begin.

  2. Disconnect the AC power cable from the AC power connector on the back of the power supply.

  3. Unplug the DC power cables from the drives and system board.

  4. Lift up the airflow shroud.

  1. Disconnect the fan power cable from its connector on the system board.

  2. Pull the fan release lever away from the back of the computer and slide the fan toward the release lever.

  1. Remove the fan assembly from the computer.

Replacing the Fan Assembly

  1. Align the fan assembly tabs with the holes in the back of the computer.

  2. Slide the fan assembly away from the fan release lever until it clicks in place.

  3. Reconnect the DC power cables to the drives and system board.

  4. Replace the computer cover.

  5. Connect the AC power cable to the AC power connector on the back of the power supply.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


System Board

Removing the System Board

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  1. Follow the procedures in Before You Begin.

  2. Remove the floppy drive.

  3. Remove any cards that are installed.

  4. Disconnect all cables from the system board.

  5. Lift up the heat-sink shroud.

CAUTION: The microprocessor heat sink can get hot. To avoid burns, ensure that the heat sink has had sufficient time to cool before you touch it.
  1. Remove the microprocessor heat sink.

  2. Remove the fan assembly.

  3. Remove the 12 screws that secure the system board to the computer frame.

Four of the 12 screws that secure the system board to the computer frame also secure the heat-sink base to the system board.

  1. Lift the system board out from the computer.

  2. Place the system board that you just removed next to the replacement system board.

Visually compare the replacement system board to the existing system board to ensure that you have the correct part.

Installing the System Board

  1. Transfer components from the existing system board to the replacement system board:

    1. Remove the memory modules and install them on the replacement board.

CAUTION: The microprocessor package can get hot. To avoid burns, ensure that the package has had sufficient time to cool before you touch it.
    1. Remove the microprocessor package from the existing system board and transfer it to the replacement system board.

  1. Configure the settings of the replacement system board.

Set the jumpers on the replacement system board so that they are identical to the ones on the existing board.

  1. Place the system board inside the computer frame, place the heat-sink base on the system board, and then replace the screws that you removed in step 8 of the preceding procedure.

  2. Reinstall the fan assembly.

  3. Reinstall the microprocessor heat sink, and then lower the heat-sink shroud.

  4. Reattach the cables to the system board.

  5. Reinstall any cards.

  6. Replace the floppy drive.

  7. Replace the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


Power Supply

Removing the Power Supply

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  1. Follow the procedures in Before You Begin.

  2. Remove the fan assembly.

  3. Disconnect the AC power cable from the AC power connector on the back of the power supply.

  4. Unplug the DC power cables from the drives and system board.

  5. Remove the four screws that secure the power supply to the back of the computer.

  1. Remove the power supply from the computer.

Replacing the Power Supply

  1. Slide the power supply into place.

  2. Replace the four screws that secure the power supply to the back of the computer.

  3. Reinstall the fan assembly.

  4. Reconnect the DC power cables to the drives and system board.

  5. Replace the computer cover.

  6. Connect the AC power cable to the AC power connector on the back of the power supply.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.


Battery

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years.

If you have to repeatedly reset time and date information after turning on the computer, replace the battery.

CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

To replace the battery:

  1. Record all the screens in system setup so that you can restore the correct settings in step 8.

  2. Follow the procedures in Before You Begin.

  3. Locate the battery socket on the system board.

NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.
  1. Remove the battery by carefully prying it out of its socket with your fingers or with a blunt, nonconducting object such as a plastic screwdriver.

  2. Insert the new battery into the socket with the side labeled "+" facing up, and snap the battery into place.

  1. Replace the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
  1. Connect your computer and devices to electrical outlets, and turn them on.

  2. Enter system setup and restore the settings you recorded in step 1.

  3. Properly dispose of the old battery (see the "Battery Disposal" section of your Product Information Guide).


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