HINT: See the Tell Me
How help file for
information on the
standby mode.
Check the power light�
When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode�press a key on the keyboard or move the mouse. If the power light is off, the computer is either not turned on or is not receiving electrical power.
Test the electrical outlet�
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Check the power cable connection�
Be sure that the power cable is firmly inserted into the electrical outlet and the computer power connector.
Connect the computer directly to an electrical outlet�
Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.
Swap the computer and monitor power cables�
Swap the computer and monitor power cables to determine if the power cable is defective.
Check for interference�
Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference: power extension cables, keyboard and mouse extension cables, too many devices on a power strip, or multiple power strips connected to the same electrical outlet.
Check the Power Properties�
See the Tell Me Howhelp file or search for the keyword standby in the Help and Support Center (Help in Windows 2000).
HINT: See the
documentation that came
with your monitor for
fault indications and
troubleshooting
procedures specific to
your monitor.
Check the video cable connection�
Check for bent pins (most video cable connectors have missing pins, but not bent pins). Ensure that the video cable is connected as shown on the START HERE sheet for your computer.
Press the monitor power button�
Be sure that you firmly pressed the monitor power button.
Check the power light�
When the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.
Test the electrical outlet�
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Swap the computer and monitor power cables�
Swap the computer and monitor power cables to determine if the power cable is defective.
Test the video extension cable (if used)�
If you are using a video extension cable and removing the cable solves the problem, the cable is defective.
Test the monitor�
If another monitor is available, connect it to the computer.
Check the back panel lights�
If all four lights below the serial connector are not green, call Dell for technical assistance. See "Contacting Dell" in the Dell Owner's Manual for the correct number to call.
Check the Power Properties�
See the Tell Me Howhelp file or search for the keyword standby in the Help and Support Center (Help in Windows 2000).
Adjust the contrast and brightness�
See the documentation that came with your monitor for instructions on adjusting the contrast and brightness.
Move the subwoofer away from the monitor�
If your speaker system includes a subwoofer, ensure that the subwoofer is at least 2 ft (60 cm) away from the monitor.
Move the monitor away from external power sources�
Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference.
Rotate the monitor to face a different direction�
Eliminate sunlight glare, which can cause poor picture quality.
Degauss (demagnetize) the monitor�
See the documentation that came with your monitor.
Run the monitor self-test�
See the documentation that came with your monitor.
Restore the recommended settings�
Restore the original resolution and refresh rate settings. See the Tell Me Howhelp file for instructions.
Check for additional adjustments�
See the documentation that came with your monitor for any additional adjustments that your monitor may require.
Adjust the Windows display settings
Windows XP
Click the Start button, and then click Control Panel.
Click Appearance and Themes.
Click Display, and then click the Settings tab.
Try different settings for Screen resolution and Color quality.
Windows 2000
Click the Start button, point to Settings, and then click ControlPanel.
Double-click the Display icon, and then click the Settings tab.
HINT: The volume control in some MP3 players
overrides the Windows volume setting. If you have been listening to MP3
songs, make sure that you did not turn the player volume down or off.
Ensure that the subwoofer and the speakers
are turned on� See the setup diagram supplied with the
speakers.
Adjust the speaker controls� Adjust
the volume, bass, or treble controls to eliminate distortion.
Verify the speaker cable
connections� Ensure that the speakers are connected as shown on the
START HERE sheet for your computer and the
setup diagram supplied with the speakers.
Be sure that headphones are not connected
to the front-panel headphone connector� Sound from the speakers is
automatically disabled when headphones are connected to the computer's
front-panel headphone connector.
Adjust the Windows volume control�
In Windows XP, click the speaker icon in the lower-right corner of your
screen. In Windows 2000, double-click the speaker icon in the lower-right
corner of your screen. Be sure that the volume is turned up and that the
sound is not muted.
Run the speaker diagnostics� Some
speaker systems have self-contained diagnostics. See the speaker
documentation for diagnostics instructions.
Eliminate possible interference�
Turn off nearby fans, fluorescent lights, or halogen lamps to check for
interference.
Test the electrical outlet� Ensure
that the electrical outlet is working by testing it with another device,
such as a lamp.
HINT: If you need technical assistance for your
scanner, call the scanner's manufacturer. Dell does not cover the
scanner's warranty.
Check the power cable connection�
Ensure that the scanner power cable is firmly connected to a working
electrical power source and that the scanner is turned on.
Check the scanner cable connection�
Ensure that the scanner cable is firmly connected to the computer and to
the scanner.
Unlock the scanner� Ensure that
your scanner is unlocked if it has a locking tab or button.
Reinstall the scanner driver�
Reinstall the scanner driver. See the scanner documentation for
instructions.
HINT: Connect the modem to an analog telephone
jack only. The modem does not operate while it is connected to a digital
telephone network.
Check the connection� Verify that
the telephone line is connected to the green jack on the modem. (The green
line-in jack has either a LINE IN label or a connector-shaped icon next to
it.) Make sure you hear a click when you insert the telephone line
connector.
Check the telephone jack�
Disconnect the telephone line from the modem and connect it to a
telephone. Listen for a dial tone.
Connect the modem directly to the
telephone wall jack� If you have other telephone devices sharing
the line, such as an answering machine, fax machine, surge protector, or
line splitter, then bypass them and connect the modem directly to the
telephone wall jack with the telephone line.
Check the telephone line� Try using
a different telephone line. If you are using a line that is 10 ft (3 m) or
more in length, try a shorter one.
Verify that the modem is communicating
with Windows
Windows XP
Click the Start
button.
Click Control Panel.
Click NetworkandInternet
Connections.
Click Internet
Options.
Click Network
Diagnostics and perform the connectivity test.
Windows 2000
Click the Start
button, point to Settings, and click Control Panel.
In the Control Panel,
double-click Phone and Modem Options.
If there are multiple entries for
the same modem or modems listed that are not installed, delete the entries
and restart the computer.
Click the Modems tab.
Click the COM port for your modem.
Click the Properties
button.
Click the Diagnostics
tab to verify that the modem is communicating with Windows.
If all commands receive
responses, the modem is operating properly.
Be sure that you have subscribed to an
Internet service provider� Contact an Internet service provider to
subscribe.
If you connected the mouse before turning
on the computer, reconnect the mouse cable
Press <Ctrl><Esc> to display the Start menu.
In Windows XP, type u, and then type u again. In Windows 2000, use the keyboard
arrow keys to highlight Shut Down, and then
press <Enter>.
After the computer turns off, reconnect the
mouse cable as shown on the START HERE sheet
for your computer.
Start the computer.
If you connected the mouse after turning
on the computer, remove the power cable, and then reconnect the mouse
cable� If the mouse is connected after the power is turned on, the
mouse will appear to be nonfunctional. To make the mouse function
properly:
While your computer is on, remove the power
cable from the back of the computer.
Connect the mouse to the computer.
Reconnect the power cable.
Turn on your computer.
Pressing the
power button does not clear the computer's settings and does not restore
mouse functionality.
Check the mouse settings
Windows XP
Click the Start
button, click Control Panel, and then click
Printers and Other Hardware.
Click Mouse.
Try adjusting the settings.
Windows 2000
Click the Start
button, point to Settings, and then click Control Panel.
Reconnect the keyboard cable�Shut down the computer, reconnect
the keyboard cable as shown on the START HERE
sheet for your computer, and then restart the computer.
HINT: See "Accessing Help
Files" for information on saving files to a floppy disk.
Ensure that Windows recognizes the
drive� In Windows XP, click the Start
button, and then click My Computer. In Windows
2000, double-click the My Computer icon on the
Windows desktop. If the floppy drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
Test the drive with another floppy
disk� Insert another floppy disk to eliminate the possibility that
the original floppy disk is defective.
Cannot save files to a floppy disk�
Ensure that the floppy disk is not full or write-protected (locked). See
the following illustration.
HINT: High-speed CD drive vibration is normal
and may cause noise. This does not indicate a defect in the drive or the
CD.
Ensure that Windows recognizes the
drive� In Windows XP, click the Start
button, and then click My Computer. In Windows
2000, double-click the My Computer icon on the
Windows desktop. If the floppy drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
Test the drive with another CD�
Insert another CD to eliminate the possibility that the original CD is
defective.
Clean the disc� See the Tell Me Howhelp file for instructions.
Adjust the Windows volume control�
In Windows XP, click the speaker icon in the lower-right corner of your
screen. In Windows 2000, double-click the speaker icon in the lower-right
corner of your screen. Be sure that the volume is turned up and that the
sound is not muted.
If headphones are connected to the
front-panel headphone connector, check for sound from the
headphones� Sound from the speakers is automatically disabled when
headphones are connected to the computer's front-panel headphone
connector.
HINT: Because of different worldwide file
types, not all DVD titles work in all DVD drives.
Adjust the Windows volume control�
In Windows XP, click the speaker icon in the lower-right corner of your
screen. In Windows 2000, double-click the speaker icon in the lower-right
corner of your screen. Be sure that the volume is turned up and that the
sound is not muted.
Test the drive with another DVD�
Insert another DVD to eliminate the possibility that the original DVD is
defective.
Clean the disc� See the Tell Me Howhelp file for instructions.
HINT: If you disable standby mode to write to a
CD-RW drive, remember to reenable standby mode when you finish writing to
the CD.
Turn off Standby in Windows before writing
to a CD-RW disc� See the Tell Me How help file or
search for the keyword standby inthe Help and Support Center (Help in Windows 2000).
Change the write speed to a slower
rate� The CD-RW drive must receive a steady stream of data when
writing. If the stream is interrupted, an error occurs. Closing all
programs before writing to the CD-RW may also alleviate the
problem.
Check the network cable connector�
Ensure that the network cable connector is firmly connected to the
connector on the computer and the network wall jack as shown on the START HERE sheet for your computer.
Check the network lights on the back of
the computer� A green light indicates a 10 Mbps network connection,
and an orange light indicates a 100 Mbps network connection. The light
blinks amber when there is any network traffic. If the light is dark, try
replacing the network cable.
Restart the computer� Try to log on
to the network again.
Contact your network administrator�
Verify that your network settings are correct and that the network is
functioning.
x:\ is not
accessible. The device is not ready� Insert a disk into the drive
and try again.
A filename cannot contain any of the
following characters: \ / : * ? " < > |� Do not use these
characters in filenames.
Not enough memory or resources. Close some
programs and try again� You have too many programs open. Close all
windows and open the program that you want to use. In some cases, you
might have to restart your computer to restore computer resources. If so,
try running the program that you want to use first.
The file being copied is too large for the
destination drive� The file that you are trying to copy is too
large to fit on the disk. Try copying the file to a blank disk or use a
larger capacity disk.
A required .DLL file was not found�
The program that you are trying to open is missing an essential file. To
remove and then reinstall the program:
Windows XP
Click the Startbutton.
ClickControl Panel.
Click Add or Remove
Programs.
Select the program you want to remove.
Click the Change or
Remove Program icon.
See the program documentation for installation
instructions.
Windows 2000
Click the Start
button, point to Settings, and then click Control Panel.
Double-click the Add/Remove Programs icon.
Select the program that you want to remove.
Click Change/Remove
and follow the prompts on the screen.
See the program documentation for installation
instructions.
HINT: Check Disk may run when you restart the
computer. Follow the instructions on the screen.
Turn the computer off� If your
computer locks up and you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press the power button for at least
8 to 10 seconds until the computer turns off. Then press the power button
again to turn on the computer. You might lose data if you are unable to
perform a Microsoft Windows shutdown.
HINT: Check Disk may run when you restart the
computer. Follow the instructions on the screen.
Turn the computer off� If your
computer locks up and you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press the power button for at least
8 to 10 seconds until the computer turns off. Then press the power button
again to turn on the computer. The solid blue screen appears because you
were not able to perform a proper Windows shutdown. You might lose data if
you are unable to perform a Microsoft Windows
shutdown.
A program is
designed for an earlier Windows operating system
Run the Program Compatibility
Wizard� Windows XP provides a Program Compatibility Wizard that
configures a program to run in an environment more similar to older
Windows operating system environments.
Click the Start
button, point to All Programs�>
Accessories, and then click Program
Compatibility Wizard.
Turn off call waiting
(catch-phone)� See your telephone directory for instructions on
deactivating this feature. Then adjust the dial-up networking connection
properties.
Windows XP
Click the Start
button, and then click Control Panel.
Click Printers and Other
Hardware, and then click Phone and Modem
Options.
Click to highlight your connection type in the
displayed list.
Click the Dialing
Rules tab, and then click the Edit
button.
Click to place a checkmark in the To Disable Call Waiting box.
Select the disable code from the drop down menu
(for example, *70).
Click Apply, and then
click OK.
Windows 2000
Click the Start
button, point to Settings, and then click Control Panel.
Double-click the Phone
and Modems Options icon.
In the Locations
window, select the location for which you want to disable call waiting,
and then click Edit.
Ensure that To disable
call waiting, dial: is checked and then select the proper code
according to the information in your telephone directory.
Click Apply and then
click OK.
Close the Phone and
Modems Options window.
Close the Control
Panel.
Be sure that you have subscribed to an
Internet service provider� Contact an Internet service provider to
subscribe.
Ensure that you are connected to the
Internet� With the Outlook Express e-mail program open, click File. If Work Offline
has a check next to it, click the check to remove it and connect to the
Internet.
Go to the Dell support website� Go
to http://support.dell.com for help with
general usage, installation, and troubleshooting questions.
E-mail Dell� Go to http://support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell
about your problem; you can expect to receive an e-mail message from Dell
within hours.
Call Dell� If you cannot solve your
problem using the Dell support website or e-mail service, call Dell for
technical assistance. See "Contacting Dell" in the Dell Owner's Manual for the correct number to
call.
NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimension ResourceCD provide approved drivers
for Dell� computers. If you install drivers obtained from other sources,
your computer might not work correctly.
A driver is a software program that allows a hardware
controller to function properly and to communicate with the computer. Dell
installed the following drivers on your computer:
Intel�Chip Set Update Utility Driver � Installs the
Microsoft Windows operating system device installation files (.inf) that tell the operating system how certain chip
set components should be configured for proper operation.
ADI AC-97 Audio Codec Driver
� Enables the optional built-in sound controller to produce sound.
Yamaha Wavetable Driver �
Enables the optional built-in sound controller to produce sound.
Intel Ultra ATA StorageDriver � Improves your computer's performance by
transferring certain functions from the microprocessor during data transfers
from storage devices.
Other Drivers � Control the
devices such as the modem and network cards that might be installed in your
computer. For information on other drivers on computers running Windows XP,
click the Start button, click Help and Support, click User
and system guides, and then click Device
guides. Click the appropriate guide from the list. For information on
other drivers on computers running Windows 2000, click the Start button, point to Programs�> User's
Guides, and click the appropriate guide from the list.
Sometimes you can fix a device problem by reinstalling
its driver:
From
the Windows desktop, insert the Dell Dimension
ResourceCD into the CD or DVD drive.
If this is your first time to use the ResourceCD, go to step 2. If not, go to step
5.
When
the ResourceCD Installation program starts, follow the prompts on the screen.
When
the InstallShield Wizard Complete window appears,
remove the ResourceCD and click Finish to restart the computer.
When
you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive.
At the
WelcomeDellSystemOwner screen, click
Next.
HINT: The ResourceCD
displays drivers only for hardware that Dell installed at the time of
purchase. If you installed any additional hardware, those drivers may not
be displayed by the ResourceCD. If those
drivers are not displayed, exit the ResourceCD program and refer to the
documentation and drivers that came with that product.
A message appears that says the ResourceCD is detecting hardware in your computer.
The drivers that are used by your computer
are automatically displayed in the MyDrivers�The ResourceCD has identified these components in
your system window.
Click
the driver that you want to reinstall and follow the instructions on the
screen.
If a particular driver is not listed, then
that driver is not required by your operating system.
To view other contents on the ResourceCD:
Verify
that your computer is selected in the SystemModel list.
Verify
that your operating system is selected in the OperatingSystem list.
Select
the type of device in the DeviceType list.
NOTICE: The ResourceCD contains drivers for devices that are
not part of your computer. Only reinstall the specific drivers for
hardware included in your computer. Otherwise, your computer might not
work correctly.
Select
a topic in the Topic list.
If you select Drivers in the Topic list and
a particular driver is not listed, then that driver is not required by your
operating system.
If you install a new device driver that causes system
instability and you need to replace a device driver with a previously installed
version, the Windows XP Device Driver Rollback can replace the device driver. If
you cannot reinstall your previous driver with the Driver Rollback process, then
use System Restore to attempt to return your
operating system to its previous operating state before the new device driver
installation:
Click
the Start button, and then right-click My Computer.
Click
Properties.
Click
the Hardware tab, and then click Device Manager.
In the
Device Manager window, right-click the device for
which the new driver was installed, and then click Properties.
Windows XP and Windows 2000 IRQ
conflicts occur if a device either is not detected during the operating system
setup or is detected but incorrectly configured.
To check for conflicts on a computer running Windows
XP:
Click
the Start button, and then click Control Panel.
Click
Performance and Maintenance, and then click System.
Click
the Hardware tab, and then click the Device Manager button.
In the
Device Manager list, check for conflicts with the
other devices.
Conflicts are indicated by a yellow
exclamation point (!) beside the
conflicting device or a red X if
the device has been disabled.
Double-click any conflicting device listed to bring up
the Properties window so you can determine what
needs to be reconfigured or removed from the Device
Manager.
Resolve these conflicts before checking
specific devices.
Double-click the malfunctioning device type in the Device Manager list.
Double-click the icon for the specific device in the
expanded list.
The Properties
window appears.
Resolve any IRQ conflicts.
If there is an IRQ conflict, the Device status area in the Properties window reports what cards or devices are
sharing the device's IRQ.
You can also use the Windows XP Hardware Troubleshooter.
To use the troubleshooter, click the Start button and
click Help and Support. Type hardware troubleshooter in the Search field, and then click the arrow to start the
search. Click Hardware Troubleshooter in the Search Results list. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer,
and then click Next.
To check for conflicts on a computer running Windows
2000:
Click
the Start button, point to Settings, and click Control
Panel.
In the
Control Panel, double-click System.
Click
the Hardware tab.
Click
Device Manager.
Click
View, and then click Resources by connection.
Double-click Interrupt request
(IRQ) to view the IRQ assignments.
Conflicts are indicated by a yellow
exclamation point (!) beside the
conflicting device or a red X if
the device has been disabled.
Double-click any conflicting device listed to bring up
the Properties window so you can determine what
needs to be reconfigured or removed from the Device
Manager. Resolve these conflicts before checking specific devices.
Double-click the malfunctioning device type in the Device Manager list.
Double-click the icon for the specific device in the
expanded list.
The Properties
window appears.
If
there is an IRQ conflict, the Device status area in
the Properties window reports what cards or devices
are sharing the device's IRQ. Resolve the IRQ conflicts.
You can also use the Windows 2000 Hardware
Troubleshooter. To use the troubleshooter, click the Start button and click Help.
Click Troubleshooting and Maintenance on the Contents tab, click Windows 2000
troubleshooters, and then click Hardware. In the
Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer,
and then click Next.
Windows XP provides a System Restore feature that allows
you to return your computer to an earlier operating state if changes to the
computer's hardware or software (including new hardware or program
installations), or other system settings, have left the computer in an
undesirable operating state. You can also undo the last System Restore.
System Restore automatically creates system checkpoints.
You can also manually create your own checkpoints by creating Restore Points. To
limit the amount of hard disk space used, older restore points will be
automatically purged.
If your computer experiences an operating system problem,
you can use System Restore from Safe Mode or Normal Mode to return your computer
to an earlier operating state.
System Restore does not cause you to lose personal files
stored in the My Documents folder, data files, or
e-mail messages after restoring the computer to an earlier time. If you restore
the computer to a point before you installed a program, the program's data files
won't be lost, but you will have to reinstall the actual program again.
NOTICE: It is important to make regular backups
of your data files. System Restore does not monitor changes to or recover
your data files. If the original data on the hard disk is accidentally
erased or overwritten, or becomes inaccessible because of a hard disk
malfunction, you will need your backup files to recover the lost or
damaged data.
System Restore is enabled on your new computer. However,
if you reinstall Windows XP with less than 200 MB of free hard-disk space
available, System Restore is automatically disabled. To see if System Restore is
enabled:
Click
the Start button, and then click ControlPanel.
Click
Performance and Maintenance.
Click
System.
Click
the System Restore tab.
Make
sure that Turn off System Restore is unchecked.
Before proceeding with any System Restore function, Dell
recommends that you thoroughly read Microsoft's information about using System
Restore. To access this information:
Click
the Start button, point to AllPrograms�> Accessories�> System
Tools, and then click System Restore.
Click
Help in the upper-right corner of the Welcome to System Restore screen.
In Windows XP you can manually create restore points or
you can use the System Restore Wizard to create the restore points for you. To
use the System Restore Wizard, click the Start
button, click HelpandSupport, click SystemRestore, and then follow the instructions on the screen.
You can also create and name a restore point if you are logged on as the
computer administrator or a user with administrator rights.
Manually Creating the Restore Points
Click
the Start button, point to AllPrograms�> Accessories�> System
Tools, and then click System Restore.
Click
Create a restore point.
Click
Next.
Type a
name for your new restore point in the Restore point
description field.
The present date and time are automatically
added to your restore point.
If problems occur after installing a device driver, first
try using Device Driver Rollback. If that is
unsuccessful, then use System Restore.
NOTICE: Before restoring the computer to an
earlier time, save and close all open files and close all open programs.
Do not alter, open, or delete any files or programs until the system
restoration is complete.
Click
the Start button, point to All Programs�> Accessories�> System
Tools, and then click System Restore.
Be
sure Restore my computer to an earlier time is
selected, and then click Next.
Click
a calendar date to which you want to restore your computer.
The Select a Restore
Point screen provides a calendar that allows you to see and select restore
points. All calendar dates with available restore points appear in bold.
Select
a restore point, and then click Next.
If a calendar date has only one restore
point, then that restore point is automatically selected. If two or more restore
points are available, click the restore point that you want to use.
NOTICE: Save and close all open files and close
all open programs. Do not alter, open, or delete any files or programs
until the system restoration is complete.
Click
Next.
The Restoration
Complete screen appears after System Restore completes collecting data, and
then the computer automatically restarts.
After
the computer restarts, click OK.
To change the restore point, you can either
repeat the steps using a different restore point, or you can undo the
restoration.
NOTICE: Before undoing the last system restore,
save and close all open files and close all open programs. Do not alter,
open, or delete any files or programs until the system restoration is
complete.
Click
the Start button, point to All Programs�> Accessories�> System Tools, and
then click System Restore.
Select
Undo my last restoration and click Next.
NOTICE: Save and close all open files and close
all open programs. Do not alter, open, or delete any files or programs
until the system restoration is complete.
Click
Next.
The System Restore screen appears, and then the computer
automatically restarts.
Before reinstalling the Windows XP operating system to
correct a problem, try correcting the problem by performing a Windows XP System Restore.
NOTICE: The Operating
System CD provides options for reinstalling your Windows XP operating
system. The options can potentially overwrite files installed by Dell and
possibly affect programs installed on your hard drive. Therefore, Dell
does not recommend that you reinstall your operating system unless
instructed to do so by a Dell technical support representative.
NOTICE: To prevent conflicts with Windows XP,
you must disable any virus protection software installed on your computer
before you reinstall Windows XP.
Insert
the Operating System CD
into the CD or DVD drive.
Close any program or utility that may start
to run after you insert the CD into the drive.
HINT: The CD that you need to place in your CD
or DVD drive is titled Operating System.
When
the blue Dell logo appears, press <F12> immediately.
If you wait too long and the operating
system logo appears, continue to wait until you see the Microsoft Windows
desktop. Then shut down the computer and try again.
Use
the arrow keys to select the CD-ROM option, and then press <Enter>.
When
the Windows XP Setup screen appears, press
<Enter> to select To set up Windows now.
Read
the information in the License Agreement window,
and then press <F8> on your keyboard to agree with the license
information.
If
your computer already has Windows XP installed and you want to recover your
current Windows XP data, type R
to select the repair option, and then go to step 15.
If you want to install a new copy of Windows
XP, press <Esc> to select the fresh copy option, and then press
<Enter> on the next screen to select the highlighted partition
(recommended). Then follow the instructions on the screen.
The Windows XP
Setup screen appears and Windows XP begins to copy files and install the
devices. The computer automatically restarts multiple times before it requires
additional input.
When
the Welcome to Microsoft screen appears, click the
green arrow icon at the bottom of the screen to continue. Follow the on-screen
directions to finish.
When
the Regional Settings screen appears, select the
settings for your locale, and then click Next.
Enter
your name and organization in the Personalize Your
Software screen, and then click Next.
If
you are reinstalling Windows XP Home Edition, enter a name for your computer
when the Computer Name window appears, and then
click Next.
If you are reinstalling Windows XP
Professional, enter a name for your computer and a password when the Computer Name and Administrator Password window appears,
and then click Next.
If
you have a modem installed and the Modem Dialing
Information screen appears, enter the requested information, and then
click Next.
Enter
the date, time, and time zone in the Date and Time
Settings window, and then click Next.
If
you have a network card in your computer, select the appropriate network
settings. If you do not have a network card, this option does not appear.
Windows XP begins to install its components
and configure the computer. The computer automatically restarts.
When
the Welcome to Microsoft screen appears, click the
green arrow icon at the bottom of the screen to continue. Follow the on-screen
directions to finish.
NOTICE: The Operating
System CD provides options for reinstalling your Windows 2000
operating system. The options can potentially overwrite files installed by
Dell and possibly affect programs installed on your hard drive. Therefore,
Dell does not recommend that you reinstall your operating system unless
instructed to do so by a Dell technical support representative.
NOTICE: To prevent conflicts with Windows
2000, you must disable any virus protection software installed on your
computer before you reinstall Windows 2000.
Insert the Operating
System CD into the CD or DVD drive.
Close any program or utility that may start
to run after you insert the CD into the drive.
HINT: The CD that you need to place in your CD
or DVD drive is titled Operating System.
When
the blue Dell logo appears, press <F12> immediately.
If you wait too long and the operating
system logo appears, continue to wait until you see the Microsoft Windows
desktop. Then shut down the computer and try again.
Use
the arrow keys to select the CD-ROM option, and then press <Enter>.
When
the Windows 2000 Setup screen appears, ensure that
the To setup Win2000 now, press ENTER option is
highlighted. Then press <Enter>.
Read
the information in the License Agreement screen,
and then press <F8> to continue.
When
the Windows 2000 Professional Setup screen
appears, use the arrow keys to select the Windows 2000 partition option that
you want. To continue, press the key specified in the partition option that
you chose.
When
the Windows 2000 Professional Setup screen
reappears, use the arrow keys to select the type of filing system that you
want Windows 2000 to use, and then press <Enter>.
Press <Enter> again to restart your computer.
Click Next when the Welcome to the Windows 2000 Setup Wizard screen
appears.
When the Regional
Settings screen appears, select the settings for your locale, and then
click Next.
Enter your name and organization in the Personalize Your Software screen, and then click Next.
Type the Windows product key in the fields provided,
and then click Next.
The product key is the bar code number
found on the Microsoft Windows label, which is located behind the front-panel
connector door as shown on the START HERE sheet for
your computer.
When the Computer Name and
Administrator Password screen appears, enter a name for your computer and
a password, if desired. Then click Next.
Enter the date and time in the Date and Time Settings screen, and then click Next.
Windows 2000 now begins to install its
components and configure the computer.
When the Completing the
Windows 2000 Setup Wizard screen appears, remove the CD from the drive,
and then click Finish.
* DELL'S TERMS AND CONDITIONS: All sales subject to Dell's terms and conditions. You can find them by clicking on "Terms and Conditions of Sale" located at the bottom of our website, www.dell.co.nz OR on request.
