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What Are You Looking For?
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Find It Here
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- A diagnostic program for my computer
- Drivers for my computer
- Device documentation
- Notebook System Software (NSS)
| Drivers and Utilities Media
Documentation and drivers are already installed on your computer. You can use the Drivers and Utilities media to reinstall drivers (see Reinstalling Drivers and Utilities) or run the Dell Diagnostics (see Dell Diagnostics).
Readme files may be included on your Drivers and Utilities media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
NOTE: Drivers and documentation updates can be found at support.dell.com.
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- Warranty information
- Terms and Conditions (U.S. only)
- Safety instructions
- Regulatory information
- Ergonomics information
- End User License Agreement
| Dell™ Product Information Guide
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- How to set up my computer
| Setup Diagram
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NOTE: See the setup diagram that came with your computer. |
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- How to remove and replace parts
- Specifications
- How to configure system settings
- How to troubleshoot and solve problems
| Microsoft Windows XP and Windows Vista® Help and Support Center
- Click Start® Help and Support® Dell User and System Guides® System Guides.
- Click the User's Guide for your computer.
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- Service Tag and Express Service Code
- Microsoft® Windows® Product Key
| Service Tag and Microsoft Windows Product Key
These labels are located on your computer.
- Use the Service Tag to identify your computer when you use support.dell.com or contact support.
NOTE: If your operating system is Windows XP, this label might look different.
- Enter the Express Service Code to direct your call when contacting support.
NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a "security portal," which looks like a missing portion of the label, to discourage removal of the label.
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- Solutions — Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions
- Community — Online discussion with other Dell customers
- Upgrades — Upgrade information for components, such as the memory, hard drive, and operating system
- Customer Care — Contact information, service call and order status, and warranty and repair information
- Service and support — Service call status, support history, service contract, and online discussions with support
- Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer
- Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
- Downloads — Certified drivers, patches, and software updates
- Notebook System Software (NSS) — If you reinstall the operating system on your computer, you should also reinstall the NSS utility. NSS automatically detects your computer and operating system, and installs the updates appropriate for your configuration, providing critical updates for your operating system and support for Dell 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer.
| Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the appropriate support site.
To download Notebook System Software:
- Go to support.dell.com, select your country/region, and then click Drivers & Downloads.
- Enter your Service Tag or product model, and then click Go.
- Select your operating system and language, and then click Find Downloads, or under Downloads Search, search for the keyword Notebook System Software.
NOTE: The support.dell.com user interface may vary depending on your selections.
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- Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing environment
| Dell Support Utility
The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the 
icon on the taskbar. For more information, see Dell Support Center.
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- How to use Windows XP or Windows Vista
- How to work with programs and files
- How to personalize my desktop
| Microsoft Windows XP and Windows Vista Help and Support Center
- Click Start® Help and Support.
- Type a word or phrase that describes your problem and click the arrow icon.
- Click the topic that describes your problem.
- Follow the instructions on the screen.
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- Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet
| Dell QuickSet Help
To view Dell QuickSet Help, right-click the Dell QuickSet icon in the Windows notification area.
For more information on Dell QuickSet, see Dell™ QuickSet Features.
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- How to reinstall my operating system
| Operating System Media
The operating system is already installed on your computer. To reinstall your operating system, use one of the following methods:
- Microsoft Windows System Restore — Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files.
- Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.
- Operating System Installation Media — If you received operating system media with your computer, you can use it to restore your operating system.
For more information, see Restoring Your Operating System.
After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer.
Your operating system product key label is located on your computer.
NOTE: The color of your operating system installation media varies according to the operating system you ordered.
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