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What Are You Looking For?
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Find It Here
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- A diagnostic program for my computer
- Drivers for my computer
- My computer documentation
- My device documentation
- Desktop System Software (DSS)
| Drivers and Utilities CD or DVD
NOTE: The Drivers and Utilities media may be optional and may not ship with your computer.
Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see Reinstalling Drivers and Utilities), to run the Dell Diagnostics (see Dell Diagnostics), or to access your documentation.
Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
NOTE: Drivers and documentation updates can be found at support.dell.com.
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- How to set up my computer
- Basic troubleshooting information
- How to run the Dell Diagnostics
- Tools and utilities
| Quick Reference Guide
NOTE: This document may be optional and may not ship with your computer.
NOTE: This document is available as a PDF at support.dell.com.
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- Warranty information
- Terms and Conditions (U.S. only)
- Safety instructions
- Regulatory information
- Ergonomics information
- End User License Agreement
| Dell™ Product Information Guide
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- How to remove and replace parts
- Specifications
- How to configure system settings
- How to troubleshoot and solve problems
| Dell™ OptiPlex™ User's Guide
Microsoft Windows Help and Support Center
- Click Start or
® Help and Support® Dell User and System Guides® System Guides.
- Click the User's Guide for your computer.
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- Service Tag and Express Service Code
- Microsoft Windows License Label
| Service Tag and Microsoft® Windows® License
These labels are located on your computer.
- Use the Service Tag to identify your computer when you use support.dell.com or contact support.
- Enter the Express Service Code to direct your call when contacting support.
NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label.
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- Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions
- Community — Online discussion with other Dell customers
- Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
- Customer Care — Contact information, service call and order status, warranty, and repair information
- Service and support — Service call status and support history, service contract, online discussions with technical support
- Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer
- Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
- Downloads — Certified drivers, patches, and software updates
- Desktop System Software (DSS)— If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for processors, optical drives, USB devices, and so on. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
| Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the appropriate support site.
To download Desktop System Software:
- Go to support.dell.com, select your region or business segment, and enter your Service Tag.
- Select Drivers & Downloads and click Go.
- Click your operating system and search for the keyword Desktop System Software.
NOTE: The support.dell.com user interface may vary depending on your selections.
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- How to use Windows XP
- How to work with programs and files
- How to personalize my desktop
| Windows Help and Support
- To access Windows Help and Support:
- In Windows XP, click Start and click Help and Support.
- In Windows Vista®, click the Windows Vista Start button
and click Help and Support.
- Type a word or phrase that describes your problem, and then click the arrow icon.
- Click the topic that describes your problem.
- Follow the instructions on the screen.
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- How to reinstall my operating system
| Operating System Media
NOTE: The Operating System media may be optional and may not ship with your computer.
The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media. See Reinstalling Windows XP or Windows Vista.
After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer.
Your operating system product key label is located on your computer.
NOTE: The color of your media varies based on the operating system you ordered.
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