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System Overview: Dell PowerEdge 4400 Systems Service Manual
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System Overview: Dell PowerEdge 4400 Systems Service Manual
The Dell PowerEdge 4400, which has an Intel® Pentium® III
Xeon microprocessor, is a feature-rich, enterprise class server that offers the
highest performance, availability, scalability, manageability, and investment protection
features. The PowerEdge 4400 includes a hot-pluggable 64-bit/66-megahertz (MHz) Peripheral
Component Interconnect (PCI) bus, an integrated Ultra3 small computer system interface
(SCSI), and an optional integrated redundant array of independent disks (RAID) with
battery back-up cache. The PowerEdge 4400 provides a robust, reliable, rack-optimized
platform on which large corporate customers can deploy their mission-critical
applications.
This section describes the major hardware and software features of
the computer, provides information about the indicators and controls on the computer's
front panel, and discusses connecting external devices to the computer.
PowerEdge 4400 systems offer the following major features:
- One or two Pentium III Xeon microprocessors.
The Processor Core option on Page 1 of
the System Setup program lists your system's processor speed. For more information,
see "Using the System Setup Program."
The Pentium III Xeon microprocessor includes MMX technology
designed to handle complex multimedia and communications software. This microprocessor
incorporates new instructions and data types as well as a technique called single
instruction, multiple data (SIMD) that allows the microprocessor to process multiple data
elements in parallel, thereby improving overall system performance.
A secondary level 2 (L2) cache of static random-access memory (SRAM)
is included within the single-edge contact (SEC) cartridge that contains the
microprocessor. Math coprocessor functions are provided by the microprocessor. A
separate and external math coprocessor chip is not used or required.
The size of the L2 cache is dependent on the processor installed in
the system. The first screen of the System Setup program lists the system's cache size.
For more information, see "Using the System Setup Program."
- Front side bus (FSB) with an external bus speed of 133 MHz.
- Support for symmetric multiprocessing (SMP) is available by
installing a second Pentium III Xeon microprocessor. SMP greatly improves overall system
performance by dividing microprocessor operations between the two independent
microprocessors. To take advantage of this feature, you must use an operating system that
supports multiprocessing, such as Microsoft® Windows NT® Server 4.0 or Novell®
NetWare® 4.2 (and later versions).
 |
NOTE: If you decide to upgrade your
system by installing a second microprocessor, you must order a microprocessor upgrade kit
from Dell. Not all versions of the Pentium III Xeon microprocessor work properly as a
second microprocessor. The upgrade kit contains the correct version of the
microprocessor for use as a second microprocessor as well as instructions for performing
the upgrade. |
- A minimum of 128 megabytes (MB) of system memory, upgradable to a
maximum of 2 gigabytes (GB) by installing combinations of 64-, 128-, or 256-MB registered
synchronous dynamic RAM (SDRAM) dual in-line memory modules (DIMMs) in the eight DIMM
sockets on the system board. These DIMMs must be installed in equal pairs.
- A basic input/output system (BIOS) that resides in flash memory on
the PCI bus that can be upgraded if required.
- Eight 1-inch or six 1.6-inch, hot-pluggable, SCSI hard-disk drives.
- Two additional 1-inch drives can be installed in the optional
removable media bay via a 1 x 2 SCSI backplane board. If this backplane is configured as a
split backplane using two SCSI cable connections, these two drives are hot-pluggable.
- A power-supply distribution board to accommodate up to three
independent power supplies. Two power supplies are standard; a third can be added to make
the system redundant.
- Redundant, hot-pluggable fans that run independently.
- A single, 1.44-MB 3.5-inch diskette drive.
- A 17/40x SCSI CD-ROM drive.
The system board includes the following integrated features:
- Seven PCI slots located on the system board. PCI slots 1 through 4
are hot-pluggable. PCI slots 1 and 2 are 64-bit, 66-MHz PCI slots; PCI slots 3 through 6
are 64-bit, 33-MHz PCI slots. Slot 7 provides a 32-bit, 33-MHz PCI slot for use with
the optional Dell OpenManage Remote Assistant Card (DRAC) or other PCI accessories.
- An integrated Intel PRO/100+ network interface controller (NIC),
which provides an Ethernet interface and failover and load balancing with single and dual
ports.
- An integrated Adaptec AIC-7899 dual-channel Ultra3 SCSI host adapter
that supports up to ten SCSI hard-disk drives (eight 1-inch hard-disk drives via a SCSI
backplane board and two 1-inch hard-disk drives via an external SCSI hard-disk drive media
bay). The SCSI backplane automatically configures SCSI ID numbers and SCSI
termination on individual hard-disk drives, greatly simplifying drive installation.
- An integrated PowerEdge Expandable RAID Controller (PERC) 3/Di
that supports RAID levels 0, 1, 5, and 10. The Ultra3 SCSI host adapter can become RAID
capable with the addition of the PERC 3/Di hardware enable kit.
- An integrated Adaptec AIC-7880 Ultra/Wide SCSI secondary host adapter
(implemented as Ultra/Narrow) that supports up to three externally accessible SCSI devices
in the external hard-disk drive bays (for example, CD-ROM drive, tape drive unit).
- An integrated video graphics array (VGA)-compatible video subsystem
with an ATI RAGE IIC video controller. This video subsystem contains 4 MB of
synchronous dynamic RAM (SDRAM) video memory (nonupgradable). Maximum resolutions are
1600 x 1200 x 65K colors (noninterlaced). The maximum true-color resolution is 1152 x
864; 16.7 million colors are available for true-color graphics.
- An integrated National Semiconductor PC97317 super input/output (I/O)
controller that controls the bidirectional parallel port, two serial ports, keyboard,
mouse, and the diskette drive in the externally accessible front bay.
The parallel port can be set to operate in the following modes via
the Parallel Mode option in the System Setup program: output-only
(AT-compatible), bidirectional (Personal System/2 [PS/2]-compatible).
- Integrated server management circuitry that monitors operation of the
system fans as well as critical system voltages and temperatures. The integrated server
management circuitry works in conjunction with the optional HP OpenView Network Node
Manager Special Edition (NNM SE) and the Dell OpenManage Hardware Instrumentation Package
(HIP) software package.
- System board support for the Dell OpenManage Remote Assistant when
the optional DRAC 2 is installed, which provides additional local and remote server
management.
- A PS/2-style keyboard port, dual Universal Serial Bus (USB) ports,
and a PS/2-compatible mouse port.
Standard PowerEdge 4400 systems include a 3.5-inch diskette drive
and a SCSI CD-ROM drive installed in the externally accessible bays and a SCSI hard-disk
drive installed in slot 0.
Serviceability
Features
Dell PowerEdge 4400 computer systems are high-speed servers that
offer significant service and upgrade features. These systems include the following
service features to make troubleshooting and repair easy and effective:
- Dell Diagnostics, which checks for hardware problems (if the system
can boot)
- Embedded server management hardware, which monitors temperatures and
voltages throughout the system and notifies you if the system overheats, if a system
cooling fan malfunctions, or if a power supply fails
- Hot-plug power supplies and cooling fans
- Hot-plug replacement of PCI expansion cards
- Hot-plug replacement of hard-disk drives (if a RAID controller is
installed)
Standard Software
The following software is included in your PowerEdge system:
- Video drivers for displaying many popular application programs in
high-resolution modes. For more information on these drivers, see your online User's
Guide.
- SCSI device drivers that allow the operating system to communicate
with devices attached to the integrated SCSI subsystem. For more information on these
drivers, see your online User's Guide.
- The System Setup program for quickly viewing
and changing the system configuration information for your computer.
- The Resource Configuration Utility, which allows you to configure
installed expansion cards through software rather than on the hardware. For more
information, see your online User's Guide.
- Enhanced security features available through either the System Setup
program or the Resource Configuration Utility, including a user password and a supervisor
password.
- Diagnostics for evaluating your computer's components and devices.
For information on using the system diagnostics, see your online User's Guide or
your online Installation and Troubleshooting Guide.
Supported
Operating Systems
Dell supports the following network operating systems for use on
PowerEdge 4400 systems:
- Windows NT Server 4.0, Service Pack 5 or later
- NetWare 4.2 and 5.0
 |
NOTE: Installation service and support for other
operating systems are available through Dell Plus. For more information, see "Getting
Help" in your Installation and Troubleshooting Guide. |
The following controls and indicators are behind the external drive
door on the computer's front panel (see Figure 1).
Figure 1. Front-Panel Indicators
 |
1 |
Power indicator |
2 |
Power button |
3 |
Hard-disk drive
keylock |
4 |
Drive access
indicators |
5 |
Fan/thermal
status indicator |
6 |
Power supply
status indicator |
7 |
CD-ROM drive |
8 |
Diskette drive |
|
- The power button on the front panel controls the AC power input to
the system's power supply.
- The green power indicator in the center of the power button lights up
when the power supply is turned on and the system is receiving DC power.
The following indicators are on the system's front panel.
- The green fan/temperature status indicator blinks amber when a fan
failure is detected or temperature is out of bounds.
- The green power supply status indicator blinks amber if a fault is
detected with any of the power supplies or any system voltages.
The three indicator lights on each of the SCSI hard-disk drive
carriers provide the following information:
- The green hard-disk drive online indicator lights up when the
hard-disk drive is receiving power.
- The green hard-disk drive activity indicator lights up when data is
being transferred to or from the hard-disk drive.
- The amber hard-disk drive failure indicator blinks if a hard-disk
drive failure is detected.
Figure 2. Hard-Disk Drive Indicators
 |
| 1 |
Hard-disk drive online
indicator |
| 2 |
Hard-disk drive activity
indicator |
| 3 |
Hard-disk drive failure
indicator |
|
Figure 3 shows the computer's back-panel status indicators,
connectors, and power supplies.
Figure 3. Back-Panel Indicators,
Connectors, and Power Supplies
 |
1
|
Mouse connector |
2
|
Keyboard connector |
3
|
Power supplies (Two are
standard; a third is optional. Top supply is the first supply) |
4
|
Hot-plug PCI indicators (4)
(pushbutton switches are internally accessible) |
5
|
Expansion slots (7) |
6
|
Video connector |
7
|
Serial port 2 |
8
|
Parallel port connector |
9
|
Serial port 1 |
10
|
NIC connector |
11
|
USB connectors (2) |
12
|
Optional external SCSI
connectors (2) |
|
A keylock behind the door on the front bezel prevents unauthorized
access to the hot-pluggable hard-disk drives. A second lock on the back of the unit
prevents the top cover from being removed.
PowerEdge 4400 systems also include a system intrusion switch that
signals appropriate server management software if the top cover is opened.
Table 1, Technical Specifications, provides the technical
specifications for PowerEdge 4400 systems.
Table 1. Technical Specifications
| Microprocessor |
| Microprocessor types |
dual
Intel Pentium III Xeon microprocessors with a minimum internal operating frequency of 600
MHz
|
| Front side bus |
133
MHz
|
| Internal cache |
internal
to microprocessor
|
| Math coprocessor |
internal
to microprocessor
|
|
| Expansion Bus |
| Bus type |
PCI
bus
|
| Expansion slots |
seven
full-length dedicated PCI (in addition, PCI7 for use with optional DRAC 2 card only) |
|
| Memory |
DIMM sockets
|
72-bit
wide 168-pin sockets |
| DIMM capacities |
64-,
128-, or 256-MB registered SDRAM DIMMs; must be rated for 133-MHz operation and installed
in equal pairs
|
Standard RAM (minimum)
|
128
MB |
Maximum RAM
|
2 GB |
|
| Drives |
Diskette drive
|
3.5-inch,
1.44-MB diskette drive included with standard system |
Tape drive
|
20 GB
and higher |
SCSI hard-disk drives
|
formatted
capacities ranging from 9 GB to 36 GB |
| SCSI devices |
an
internal SCSI backplane provides a physical connection, hot-plug capability with RAID
controller, termination, and automatic configuration for the internal SCSI hard-disk
drives; an integrated Adaptec Ultra3 AIC-7899 SCSI host adapter supporting up to ten SCSI
hard-disk drives depending on the installed backplane
integrated Adaptec AIC-7880 Ultra/Wide SCSI host adapter supporting up to three SCSI
devices in externally accessible front bays implemented as Ultra/Narrow
|
| CD-ROM drive |
SCSI
CD-ROM drive included with standard system |
|
| Ports |
Externally accessible:
|
|
Serial
|
two
9-pin connectors
|
Parallel (bidirectional)
|
25-pin
connector |
USB
|
two
4-pin connectors |
RJ45
|
RJ45
connector for connection to internal embedded NIC (Intel 82559 10/100 Ethernet controller)
|
Video
|
15-pin
connector |
PS/2-style keyboard
|
6-pin
mini-DIN |
PS/2-compatible mouse
|
6-pin
mini-DIN |
Internally accessible:
|
|
Ultra3 SCSI controller
|
two
68-pin connectors for internal or external SCSI drives |
Ultra/Narrow SCSI controller
|
50-pin
connector for internal CD-ROM or optional tape backup units |
Diskette drive
|
34-pin
connector for internal 3.5-inch diskette drive |
Embedded 10/100 Ethernet controller
|
connected
to external RJ45 connector |
Embedded PowerEdge
RAID controller
(optional)
|
integrated
Intel i960® RM; provides PCI-to-PCI bridge; two integrated SCSI channels reside on
the secondary PCI bus; optional software and unbuffered, 64-MB or 128-MB SDRAM DIMM
available; supports RAID 0, 1, 5, and 10 |
|
| Video |
Video type
|
ATI
RAGE IIC PCI video controller; VGA connector |
| Video memory (standard) |
4 MB
SDRAM
|
|
| Power |
| AC power supply: |
|
Wattage
|
320 W per supply |
| Voltage |
100
to 240 V at 60 Hz/230 V at 50 Hz
|
| System battery |
CR2032
3-V lithium coin cell
|
|
| Physical |
Rack
Mount (7U):
|
|
Height
|
30.5 cm (12
inches)
|
Width
|
44 cm (17.5
inches)
|
Depth
|
71.1 cm (28
inches)
|
Weight
|
52.2 kg (115 lb)
|
Tower
Chassis:
|
|
Height
|
44 cm (17.5
inches)
|
Width
|
30.5 cm (12
inches)
|
Depth
|
71.1 cm (28
inches)
|
Weight
|
52.2 kg (115 lb)
|
|
| Environmental |
Temperature:
|
|
Operating
|
10°
to 35°C (50° to 95°F)
|
Storage
|
40°
to 65°C (40° to 149°F)
|
Relative humidity:
|
|
Operating
|
8% to
80% (noncondensing) with a humidity gradation of 10% per hour
|
Storage
|
5% to
95% (noncondensing)
|
Maximum vibration:
|
|
Operating
|
0.25
G (half-sine wave) at a sweep of 3 to 200 Hz for 15 minutes
|
Storage
|
0.5 G
at 3 to 200 Hz for 15 minutes
|
Maximum shock:
|
|
Operating
|
six
consecutively executed shock pulses in the positive and negative x, y, and z axes (one
pulse on each side of the system) of 41 G for up to 2 ms
|
Storage (non-operational)
|
six
consecutively executed shock pulses in the positive and negative x, y, and z axes (one
pulse on each side of the system) of 71 G for 2 ms
|
Altitude:
|
|
Operating
|
16
to 3048 m (50 to 10,000 ft)
|
Storage
|
16
to 10,600 m (50 to 35,000 ft)
|
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