User Guide

User Guide
System Overview: Dell PowerEdge 4400 Systems Service Manual

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System Overview: Dell™ PowerEdge™ 4400 Systems Service Manual

bullet (2).gif (1107 bytes) Overview bullet.gif (1107 bytes) Front-Panel Indicators
bullet (2).gif (1107 bytes) System Features bullet.gif (1107 bytes) Back-Panel Indicators
bullet (2).gif (1107 bytes) Serviceability Features bullet.gif (1107 bytes) Preventing Unauthorized Access Inside the Computer
bullet (2).gif (1107 bytes) Standard Software bullet.gif (1107 bytes) Technical Specifications
bullet (2).gif (1107 bytes) Supported Operating Systems

Overview

The Dell PowerEdge 4400, which has an Intel® Pentium® III Xeon™ microprocessor, is a feature-rich, enterprise class server that offers the highest performance, availability, scalability, manageability, and investment protection features. The PowerEdge 4400 includes a hot-pluggable 64-bit/66-megahertz (MHz) Peripheral Component Interconnect (PCI) bus, an integrated Ultra3 small computer system interface (SCSI), and an optional integrated redundant array of independent disks (RAID) with battery back-up cache. The PowerEdge 4400 provides a robust, reliable, rack-optimized platform on which large corporate customers can deploy their mission-critical applications. 

This section describes the major hardware and software features of the computer, provides information about the indicators and controls on the computer's front panel, and discusses connecting external devices to the computer.


System Features

PowerEdge 4400 systems offer the following major features:

  • One or two Pentium III Xeon microprocessors.

The Processor Core option on Page 1 of the System Setup program lists your system's processor speed.  For more information, see "Using the System Setup Program."

The Pentium III Xeon microprocessor includes MMX™ technology designed to handle complex multimedia and communications software. This microprocessor incorporates new instructions and data types as well as a technique called single instruction, multiple data (SIMD) that allows the microprocessor to process multiple data elements in parallel, thereby improving overall system performance.

A secondary level 2 (L2) cache of static random-access memory (SRAM) is included within the single-edge contact (SEC) cartridge that contains the microprocessor. Math coprocessor functions are provided by the microprocessor. A separate and external math coprocessor chip is not used or required.

The size of the L2 cache is dependent on the processor installed in the system. The first screen of the System Setup program lists the system's cache size. For more information, see "Using the System Setup Program."

  • Front side bus (FSB) with an external bus speed of 133 MHz.
  • Support for symmetric multiprocessing (SMP) is available by installing a second Pentium III Xeon microprocessor. SMP greatly improves overall system performance by dividing microprocessor operations between the two independent microprocessors. To take advantage of this feature, you must use an operating system that supports multiprocessing, such as Microsoft® Windows NT® Server 4.0 or Novell® NetWare® 4.2 (and later versions).
note.gif (515 bytes) NOTE: If you decide to upgrade your system by installing a second microprocessor, you must order a microprocessor upgrade kit from Dell. Not all versions of the Pentium III Xeon microprocessor work properly as a second microprocessor. The upgrade kit contains the correct version of the microprocessor for use as a second microprocessor as well as instructions for performing the upgrade.
  • A minimum of 128 megabytes (MB) of system memory, upgradable to a maximum of 2 gigabytes (GB) by installing combinations of 64-, 128-, or 256-MB registered synchronous dynamic RAM (SDRAM) dual in-line memory modules (DIMMs) in the eight DIMM sockets on the system board. These DIMMs must be installed in equal pairs.
  • A basic input/output system (BIOS) that resides in flash memory on the PCI bus that can be upgraded if required.
  • Eight 1-inch or six 1.6-inch, hot-pluggable, SCSI hard-disk drives.
  • Two additional 1-inch drives can be installed in the optional removable media bay via a 1 x 2 SCSI backplane board. If this backplane is configured as a split backplane using two SCSI cable connections, these two drives are hot-pluggable.
  • A power-supply distribution board to accommodate up to three independent power supplies. Two power supplies are standard; a third can be added to make the system redundant.
  • Redundant, hot-pluggable fans that run independently.

  • A single, 1.44-MB 3.5-inch diskette drive.

  • A 17/40x SCSI CD-ROM drive.

The system board includes the following integrated features:

  • Seven PCI slots located on the system board. PCI slots 1 through 4 are hot-pluggable. PCI slots 1 and 2 are 64-bit, 66-MHz PCI slots; PCI slots 3 through 6 are 64-bit, 33-MHz PCI slots. Slot 7 provides a 32-bit, 33-MHz PCI slot for use with the optional Dell OpenManage™ Remote Assistant Card (DRAC) or other PCI accessories.

  • An integrated Intel PRO/100+ network interface controller (NIC), which provides an Ethernet interface and failover and load balancing with single and dual ports.

  • An integrated Adaptec AIC-7899 dual-channel Ultra3 SCSI host adapter that supports up to ten SCSI hard-disk drives (eight 1-inch hard-disk drives via a SCSI backplane board and two 1-inch hard-disk drives via an external SCSI hard-disk drive media bay). The SCSI backplane automatically configures SCSI ID numbers and SCSI termination on individual hard-disk drives, greatly simplifying drive installation. 

  • An integrated PowerEdge Expandable RAID Controller (PERC) 3/Di that supports RAID levels 0, 1, 5, and 10. The Ultra3 SCSI host adapter can become RAID capable with the addition of the PERC 3/Di hardware enable kit.

  • An integrated Adaptec AIC-7880 Ultra/Wide SCSI secondary host adapter (implemented as Ultra/Narrow) that supports up to three externally accessible SCSI devices in the external hard-disk drive bays (for example, CD-ROM drive, tape drive unit).

  • An integrated video graphics array (VGA)-compatible video subsystem with an ATI RAGE IIC video controller. This video subsystem contains 4 MB of synchronous dynamic RAM (SDRAM) video memory (nonupgradable). Maximum resolutions are 1600 x 1200 x 65K colors (noninterlaced). The maximum true-color resolution is 1152 x 864; 16.7 million colors are available for true-color graphics.

  • An integrated National Semiconductor PC97317 super input/output (I/O) controller that controls the bidirectional parallel port, two serial ports, keyboard, mouse, and the diskette drive in the externally accessible front bay.

  • The parallel port can be set to operate in the following modes via the Parallel Mode option in the System Setup program: output-only (AT-compatible), bidirectional (Personal System/2 [PS/2]-compatible).

  • Integrated server management circuitry that monitors operation of the system fans as well as critical system voltages and temperatures. The integrated server management circuitry works in conjunction with the optional HP OpenView Network Node Manager Special Edition (NNM SE) and the Dell OpenManage Hardware Instrumentation Package (HIP) software package.

  • System board support for the Dell OpenManage Remote Assistant when the optional DRAC 2 is installed, which provides additional local and remote server management.

  • A PS/2-style keyboard port, dual Universal Serial Bus (USB) ports, and a PS/2-compatible mouse port.

Standard PowerEdge 4400 systems include a 3.5-inch diskette drive and a SCSI CD-ROM drive installed in the externally accessible bays and a SCSI hard-disk drive installed in slot 0.


Serviceability Features

Dell PowerEdge 4400 computer systems are high-speed servers that offer significant service and upgrade features. These systems include the following service features to make troubleshooting and repair easy and effective:

  • Dell Diagnostics, which checks for hardware problems (if the system can boot)
  • Embedded server management hardware, which monitors temperatures and voltages throughout the system and notifies you if the system overheats, if a system cooling fan malfunctions, or if a power supply fails
  • Hot-plug power supplies and cooling fans
  • Hot-plug replacement of PCI expansion cards
  • Hot-plug replacement of hard-disk drives (if a RAID controller is installed)

Standard Software

The following software is included in your PowerEdge system:

  • Video drivers for displaying many popular application programs in high-resolution modes. For more information on these drivers, see your online User's Guide.

  • SCSI device drivers that allow the operating system to communicate with devices attached to the integrated SCSI subsystem. For more information on these drivers, see your online User's Guide.

  • The System Setup program for quickly viewing and changing the system configuration information for your computer.

  • The Resource Configuration Utility, which allows you to configure installed expansion cards through software rather than on the hardware. For more information, see your online User's Guide.

  • Enhanced security features available through either the System Setup program or the Resource Configuration Utility, including a user password and a supervisor password.

  • Diagnostics for evaluating your computer's components and devices. For information on using the system diagnostics, see your online User's Guide or your online Installation and Troubleshooting Guide.

Supported Operating Systems

Dell supports the following network operating systems for use on PowerEdge 4400 systems:

  • Windows NT Server 4.0, Service Pack 5 or later

  • NetWare 4.2 and 5.0
note.gif (515 bytes) NOTE: Installation service and support for other operating systems are available through Dell Plus. For more information, see "Getting Help" in your Installation and Troubleshooting Guide.

Front-Panel Indicators

The following controls and indicators are behind the external drive door on the computer's front panel (see Figure 1).

Figure 1. Front-Panel Indicators

intro1.gif (37641 bytes)

1

Power indicator

2

Power button

3

Hard-disk drive keylock

4

Drive access indicators

5

Fan/thermal status indicator

6

Power supply status indicator

7

CD-ROM drive

8

Diskette drive

 

  • The power button on the front panel controls the AC power input to the system's power supply.

  • The green power indicator in the center of the power button lights up when the power supply is turned on and the system is receiving DC power.

The following indicators are on the system's front panel.

  • The green fan/temperature status indicator blinks amber when a fan failure is detected or temperature is out of bounds.

  • The green power supply status indicator blinks amber if a fault is detected with any of the power supplies or any system voltages.

The three indicator lights on each of the SCSI hard-disk drive carriers provide the following information:

  • The green hard-disk drive online indicator lights up when the hard-disk drive is receiving power.

  • The green hard-disk drive activity indicator lights up when data is being transferred to or from the hard-disk drive.

  • The amber hard-disk drive failure indicator blinks if a hard-disk drive failure is detected.

Figure 2. Hard-Disk Drive Indicators

intro2.gif (37715 bytes)
1 Hard-disk drive online indicator
2 Hard-disk drive activity indicator
3 Hard-disk drive failure indicator

Back-Panel Indicators

Figure 3 shows the computer's back-panel status indicators, connectors, and power supplies.

Figure 3. Back-Panel Indicators, Connectors, and Power Supplies

intro3.gif (47759 bytes)

1

Mouse connector

2

Keyboard connector

3

Power supplies (Two are standard; a third is optional. Top supply is the first supply)

4

Hot-plug PCI indicators (4) (pushbutton switches are internally accessible)

5

Expansion slots (7)

6

Video connector

7

Serial port 2

8

Parallel port connector

9

Serial port 1

10

NIC connector

11

USB connectors (2)

12

Optional external SCSI connectors (2)

Preventing Unauthorized Access Inside the Computer

A keylock behind the door on the front bezel prevents unauthorized access to the hot-pluggable hard-disk drives. A second lock on the back of the unit prevents the top cover from being removed. 

PowerEdge 4400 systems also include a system intrusion switch that signals appropriate server management software if the top cover is opened.


Technical Specifications

Table 1, Technical Specifications, provides the technical specifications for PowerEdge 4400 systems.

Table 1.  Technical Specifications

Microprocessor
Microprocessor types dual Intel Pentium III Xeon microprocessors with a minimum internal operating frequency of 600 MHz
Front side bus 133 MHz
Internal cache internal to microprocessor
Math coprocessor internal to microprocessor

Expansion Bus
Bus type PCI bus
Expansion slots seven full-length dedicated PCI (in addition, PCI7 for use with optional DRAC 2 card only)

Memory
DIMM sockets
72-bit wide 168-pin sockets
DIMM capacities 64-, 128-, or 256-MB registered SDRAM DIMMs; must be rated for 133-MHz operation and installed in equal pairs
Standard RAM (minimum)
128 MB
Maximum RAM
2 GB

Drives
Diskette drive
3.5-inch, 1.44-MB diskette drive included with standard system
Tape drive
20 GB and higher
SCSI hard-disk drives
formatted capacities ranging from 9 GB to 36 GB
SCSI devices an internal SCSI backplane provides a physical connection, hot-plug capability with RAID controller, termination, and automatic configuration for the internal SCSI hard-disk drives; an integrated Adaptec Ultra3 AIC-7899 SCSI host adapter supporting up to ten SCSI hard-disk drives depending on the installed backplane

integrated Adaptec AIC-7880 Ultra/Wide SCSI host adapter supporting up to three SCSI devices in externally accessible front bays implemented as Ultra/Narrow 
CD-ROM drive SCSI CD-ROM drive included with standard system

Ports
Externally accessible:

Serial

two 9-pin connectors

Parallel (bidirectional)

25-pin connector

USB

two 4-pin connectors

RJ45

RJ45 connector for connection to internal embedded NIC (Intel 82559 10/100 Ethernet controller)

Video

15-pin connector

PS/2-style keyboard

6-pin mini-DIN

PS/2-compatible mouse

6-pin mini-DIN
Internally accessible:

Ultra3 SCSI  controller

two 68-pin connectors for internal or external SCSI drives

Ultra/Narrow SCSI controller

50-pin connector for internal CD-ROM or optional tape backup units

Diskette drive

34-pin connector for internal 3.5-inch diskette drive

Embedded 10/100 Ethernet controller

connected to external RJ45 connector

Embedded PowerEdge
RAID controller
(optional)

integrated Intel i960® RM; provides PCI-to-PCI bridge; two integrated SCSI channels reside on the secondary PCI bus; optional software and unbuffered, 64-MB or 128-MB SDRAM DIMM available; supports RAID 0, 1, 5, and 10

Video
Video type
ATI RAGE IIC PCI video controller; VGA connector
Video memory (standard) 4 MB SDRAM

Power
AC power supply:

Wattage

320 W per supply
          Voltage 100 to 240 V at 60 Hz/230 V at 50 Hz
          System battery  CR2032 3-V lithium coin cell

Physical
Rack Mount (7U):

Height

30.5 cm (12 inches)

Width

44 cm (17.5 inches)

Depth

71.1 cm (28 inches)

Weight

52.2 kg (115 lb)
Tower Chassis:

Height

44 cm (17.5 inches)

Width

30.5 cm (12 inches)

Depth

71.1 cm (28 inches)

Weight

52.2 kg (115 lb)

Environmental
Temperature:

Operating

10° to 35°C (50° to 95°F)

Storage

–40° to 65°C (–40° to 149°F)
Relative humidity:

Operating

8% to 80% (noncondensing) with a humidity gradation of 10% per hour

Storage

5% to 95% (noncondensing)
Maximum vibration:

Operating

0.25 G (half-sine wave) at a sweep of 3 to 200 Hz for 15 minutes

Storage

0.5 G at 3 to 200 Hz for 15 minutes
Maximum shock:

Operating

six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 41 G for up to 2 ms

Storage (non-operational)

six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for 2 ms
Altitude:

Operating

–16 to 3048 m (–50 to 10,000 ft)

Storage

–16 to 10,600 m (–50 to 35,000 ft)

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