User Guide

User Guide
Installing System Components: Dell PowerEdge 6850 Systems Installation and Troubleshooting Guide

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Installing System Components

Dell™ PowerEdge™ 6850 Systems Installation and Troubleshooting Guide

  System Battery

  Fans

  Cooling Shroud

  Power Supplies

  Expansion Cards

  Integrated Fibre Channel Module Card

  System Memory

  Processor


This section describes how to install the following system components:

  • System battery

  • Cooling fans

  • Power supplies

  • Expansion cards

  • System memory

  • Processors

For information on adding SCSI devices, other types of drives, or activating the optional integrated RAID controller, see "Installing Drives."


System Battery

Replacing the System Battery

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Enter the System Setup program and record the option settings on the System Setup screens.

See "Using the System Setup Program" in the User's Guide.

  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Remove the memory riser cards A and B. See "Removing and Installing a Non–Hot-Pluggable Memory Riser Card."

  4. Remove the system battery. See Figure A-3 for the battery connector location on the system board.

NOTICE: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.
    1. Support the battery connector by pressing down firmly on the positive side of the connector. See Figure 6-1.

    1. While supporting the battery connector, press the battery toward the positive side of the connector and pry it up out of the securing tabs at the negative side of the connector.

Figure 6-1. Replacing the System Battery

  1. Install the new system battery with the side labeled "+" facing up. See Figure 6-1.

NOTE: The side of the battery labeled "+" must face toward the open side of the battery socket.
  1. Install the new system battery.

    1. Support the battery connector by pressing down firmly on the positive side of the connector.

    1. Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector.

    2. Press the battery straight down into the connector until it snaps into place.

  2. Replace the memory riser cards A and B. See "Removing and Installing a Non–Hot-Pluggable Memory Riser Card."

  3. Close the system. See "Closing the System" in "Troubleshooting Your System."

  4. Enter the System Setup program to confirm that the battery operates properly.

  5. From the main screen, select System Time to enter the correct time and date.

  6. Re-enter any system configuration information that is no longer displayed on the System Setup screens, and then exit the System Setup program.

  7. To test the newly installed battery, see "Troubleshooting the System Battery" in "Troubleshooting Your System."


Fans

The system's four hot-plug fans (fans 1 through 4) provide cooling for the inside of the system. See Figure 6-2.

NOTICE: In the event of a problem with a particular fan, the fan's number is referenced by the system's management software, allowing you to easily identify and replace the proper fan.

Figure 6-2. System Fans

Removing a System Fan

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Open the system. See "Opening the System" in "Troubleshooting Your System."

  2. Compress the two latches on the top of the fan, then remove the fan. See Figure 6-3.

Figure 6-3. Installing and Removing a System Fan

Installing a System Fan

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Open the system. See "Opening the System" in "Troubleshooting Your System."

  2. Orient the fan so that its bottom power connector is on the same side as the fan connector on the bottom of the fan bay.

  3. Slide the fan into the fan bay, and then gently press it until it locks into position.


Cooling Shroud

The cooling shroud directs airflow within the system.

Removing the Cooling Shroud

NOTICE: Do not remove the cooling shroud if the system is turned on. The cooling shroud must be installed to direct the airflow from the fans.

To remove the cooling shroud, use the four finger holes to lift the shroud straight up from the system. See Figure 6-4.

Figure 6-4. Removing and Installing the Cooling Shroud

Installing the Cooling Shroud

  1. Align the four tabs on the sides of the shroud with the four slots on the chassis. See Figure 6-4.

  2. Slowly lower the shroud straight down into the system.

  3. Gently press down on the circular icons on top of the shroud.


Power Supplies

Removing a Power Supply

NOTE: The 1470-W power supplies require 200–240 V to operate. If they are plugged into 110-V electrical outlets, the power supplies do not power up.
NOTICE: The system is in the redundant mode when two power supplies are installed and both power supplies are connected to an AC power source. Remove and replace only one power supply at a time in a system that is powered on.
  1. Disconnect the power cable from the power source.

  2. Disconnect the power cable from the power supply.

  3. Press the lever release latch, then open the lever and slide the power supply out of the chassis. See Figure 6-5.

NOTE: You may have to unlatch and lift the cable management arm if it interferes with power-supply removal. For information about the cable management arm, see the system's Rack Installation Guide.

Figure 6-5. Installing and Removing a Power Supply

Installing a Power Supply

  1. Holding the lever in the open position, slide the new power supply into the chassis until the lever contacts the system chassis. See Figure 6-5.

  2. Close the lever until the power supply is fully seated and the lever snaps behind the lever release latch. See Figure 6-5.

NOTE: If you unlatched the cable management arm in step 3 of the previous procedure, relatch it. For information about the cable management arm, see the system's Rack Installation Guide.
  1. Connect the power cable to the power supply and plug the cable into a power outlet.

NOTICE: When connecting the power cable, insert the cable through the strain-relief loop.

After installing a new power supply, allow several seconds for the system to recognize the power supply and determine whether it is working properly. The power-on indicator will turn green to signify that the power supply is functioning properly (see Figure 2-4).


Expansion Cards

Your system supports up to seven full-length expansion cards installed in connectors on the system board. See Figure 6-6 for the locations of the connectors. The expansion slots are configured as follows:

    • Slot 1 is a hot-plug, x8 lane-width PCI-Express expansion slot.

    • Slot 2 is a hot-plug, 3.3-V, 64-bit, 133-MHz PCI-X expansion slot.

    • Slots 3 through 5 are hot-plug, x4 lane-width PCI-Express expansion slots.

    • Slots 6 and 7 are non–hot-plug, 3.3-V, 64-bit, 100-MHz PCI-X expansion slots.

NOTE: If you are installing a Remote Access Control (RAC) card, it must be installed in card slot 7 to enable it to be cabled to the RAC connector on the system board. See Figure A-3 for the location of the RAC connector.
NOTE: Slot 7 supports full-height, half-length cards only.
NOTE: The system board also provides a proprietary connector for an optional non–hot-plug Fibre Channel module card. Do not use that connector for any other card other than the Fibre Channel module card. See "Integrated Fibre Channel Module Card" for more information about the connector.

Figure 6-6. Expansion Slots

Hot-Plug Expansion Cards

Your system supports PCI Express hot-plug expansion cards in slots 1, 3, 4, and 5 and one PCI-X hot-plug expansion card in slot 2. (Slots 6 and 7 are non–hot-plug PCI-X expansion card connectors.) The indicators on each expansion slot insulator show the state of the expansion-card connector. See Figure 6-8 and Table 6-1.

NOTICE: Your system's operating system and the expansion card itself must both support hot-plug installation and removal.
NOTICE: To avoid damage to the expansion card or system board, refer to the expansion-slot indicator when you add or remove a PCI Express expansion card.

Table 6-1. Hot-Plug Expansion Slot Indicators

Green Power Indicator

Amber Attention Indicator

Safe to Add / Remove Card

Description

Off

Off

Yes

Connector power is off

On

Off

No

Connector power is on

Flash

Off

No

Connector is being powered up or powered down

Off

On

Yes

Fault

On

Flash

No

Slot is being identified

Installing an Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Installing a Non–Hot-Plug Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTE: Slot 7 supports full-height, half-length cards only.

Slots 6 and 7 are non–hot-plug PCI-X expansion card connectors. To install a non–hot-plug expansion card, perform the following steps:

  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Open the plastic expansion-card retainer adjacent to the back of the empty slot. See Figure 6-7.

Figure 6-7. Installing and Removing Non–Hot-Plug Expansion Cards

  1. Remove the filler bracket on the slot that you are using.

NOTE: Keep this bracket if you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  1. Insert the expansion card firmly into the expansion-card connector until the card is fully seated.

NOTE: Ensure that the expansion-card bracket is also inserted into the securing slot at the bottom of the bracket slot.
  1. Close the expansion-card retainer. See Figure 6-7.

  2. Connect any internal or external cable(s) to the expansion card.

  3. Close the system. See "Closing the System" in "Troubleshooting Your System."

Installing a Hot-Plug Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Your system supports PCI Express hot-plug expansion cards in slots 1, 3, 4, and 5 and one PCI-X hot-plug expansion card in slot 2.See Figure 6-6. To install a hot-plug expansion card, perform the following steps.

NOTICE: Your system's operating system and the expansion card itself must both support hot-plug installation and removal.
  1. Open the system. See "Opening the System" in "Troubleshooting Your System."

  2. To power down the expansion slot, press the indicator/switch at the end of the expansion slot. See Figure 6-8.

  3. Wait until the green and amber indicators for the slot are both off. See Figure 6-8 and Table 6-1.

Figure 6-8. Installing and Removing Hot-Plug Expansion Cards

  1. Open the plastic expansion-card retainer adjacent to the back of the empty slot. See Figure 6-8.

  2. Remove the filler bracket on the slot that you are using.

NOTICE: Be very careful when removing the bracket to avoid dropping it onto the system board and damaging the system board.
NOTE: Keep this bracket if you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  1. Insert the expansion card firmly into the expansion-card connector until the card is fully seated. Ensure that the expansion-card bracket is also inserted into the securing slot on the chassis's back panel.

  2. Close the expansion-card retainer.

  3. Connect any internal or external cable(s) to the expansion card.

  4. Power up the expansion slot by pressing the indicator/switch at the end of the expansion slot. See Figure 6-8.

The green indicator flashes while the card is powering up, and then remains on after it is powered up. See Table 6-1.

  1. Close the system. See "Closing the System" in "Troubleshooting Your System."

Removing an Expansion Card

Removing a Non-Hot Plug Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Disconnect any internal or external cable(s) that are connected to the expansion card.

  4. Open the expansion-card retainer adjacent to the slot. See Figure 6-7.

  5. Grasp the expansion card and carefully remove it from the system-board connector.

  6. If you are permanently removing the card, replace the metal filler bracket over the empty card-slot opening.

NOTE: Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  1. Close the expansion-card retainer.

  2. Close the system. See "Closing the System" in "Troubleshooting Your System."

Removing a Hot-Plug Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Open the system. See "Opening the System" in "Troubleshooting Your System."

  2. To power down the expansion slot, press the indicator/switch at the end of the expansion slot. See Figure 6-8.

  3. Wait until the green and amber indicators for the slot are both off. See Figure 6-8 and Table 6-1.

  4. Disconnect any internal or external cable(s) that are connected to the expansion card.

  5. Open the expansion-card retainer adjacent to the PCI slot.

  6. Grasp the expansion card and carefully remove it from the system-board connector.

  7. If you are permanently removing the card, replace the metal filler bracket over the empty card-slot opening.

NOTE: Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  1. Close the expansion-card retainer.

  2. Close the system. See "Closing the System" in "Troubleshooting Your System."


Integrated Fibre Channel Module Card

Your system supports an optional non–hot-plug Fibre Channel module card that provides two independent serial Fibre Channel ports. The Fibre Channel module card installs in a proprietary connector on the system board. See Figure 6-9 for the location of the Fibre Channel connector.

Installing a Fibre Channel Module Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

To install a non–hot-plug Fibre Channel module card, perform the following steps:

  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Remove memory risers cards C and D. See "Removing and Installing a Non–Hot-Pluggable Memory Riser Card."

  4. Open the plastic Fibre Channel module card retainer adjacent to the back of the empty slot. See Figure 6-9.

Figure 6-9. Installing and Removing a Fibre Channel Module Card

  1. Remove the filler bracket on the slot.

NOTE: Keep this bracket if you need to remove the Fibre Channel module card. Filler brackets must be installed over empty card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  1. Insert the Fibre Channel module card firmly into the Fibre Channel module card connector until the card is fully seated.

NOTE: Ensure that the Fibre Channel module card bracket is also inserted into the securing slot at the bottom of the bracket slot.
  1. Close the Fibre Channel module card retainer. See Figure 6-9.

  2. Connect any internal or external cable(s) to the card.

  3. Close the system. See "Closing the System" in "Troubleshooting Your System."

Removing a Fibre Channel Module Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Remove memory risers cards C and D. See "Removing and Installing a Non–Hot-Pluggable Memory Riser Card."

  4. Disconnect any internal or external cable(s) that are connected to the card.

  5. Open the Fibre Channel module card retainer adjacent to the slot. See Figure 6-9.

  6. Grasp the Fibre Channel module card and carefully remove it from the system-board connector.

  7. If you are permanently removing the card, replace the metal filler bracket over the empty card-slot opening.

NOTE: Filler brackets must be installed over empty card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  1. Close the Fibre Channel module card retainer.

  2. Close the system. See "Closing the System" in "Troubleshooting Your System."


System Memory

You can upgrade your system memory to a maximum of 64 GB by installing combinations of 256-MB, 512-MB, 1-GB, 2-GB, or 4-GB (when available) 2-way registered ECC PC2-3200 (DDR II 400) memory. The memory sockets are located on the memory riser card(s).

NOTE: A single-memory module configuration is not supported, and the maximum memory configuration depends on the availability of single-rank 2-GB memory modules.
NOTICE: If you remove your original memory modules from the system during a memory upgrade, keep them separate from any new memory modules that you may have. Use only registered ECC PC2-3200 compliant (DDR II 400) memory modules.

The system memory is located in sockets on the memory riser card(s). See Figure 6-10. The memory module sockets are arranged in two banks per riser card on two channels (A and B). The memory module banks are identified as follows:

  • Bank 1: DIMM_1A and DIMM_1B

  • Bank 2: DIMM_2A and DIMM_2B

Figure 6-10. Memory Riser Card Connectors

General Memory Module Installation Guidelines

  • If only two memory modules are installed on a memory riser card, they must be installed in sockets DIMM_1A and DIMM_1B.

  • Two memory modules installed as a pair must have matched memory size, speed, and technology.

  • The system supports both single-ranked and dual-ranked memory modules.

  • If you install both single-ranked and dual-ranked memory modules, the dual-ranked memory modules must be installed in bank 1.

Removing a Memory Riser Card Filler Blank

If you are adding an additional memory riser card, you will need to remove the filler blank installed in the location you are adding the new riser card. (The filler blanks are installed to direct cooling airflow if a memory riser is not installed.) To remove the filler blank, press the latch on the upper surface of the filler blank and slide the filler blank out of the system.

Removing a Memory Riser Card Insulator

Each memory riser card has a plastic insulator that helps ventilate the memory modules. To remove the memory riser card insulator, lift the four tabs on the edges of the insulator. See Figure 6-11.

Figure 6-11. Removing and Installing a Memory Riser Card Insulator

Spare Bank Support

If four identical single-rank memory modules are installed on a memory riser card, two of the four modules in the same rank can function as a spare bank if you select the spare bank option using the System Setup program.

NOTE: Spare bank is not support between memory riser cards.

Memory RAID Support

The system supports memory Redundant Array of Independent DIMMs (RAID) if identical memory modules are installed in riser cards A, B, C, and D (all four memory riser cards are required for memory RAID support). Memory RAID must be enabled in the System Setup program.

NOTE: Spare bank is not supported if memory RAID is enabled.

Memory Mirroring Support

The system supports memory mirroring if identical memory modules are installed in riser card A and B or in riser card C and D (riser cards A and B are a mirror pair and riser cards C and D are a mirror pair). Mirroring must be enabled in the System Setup program.

NOTE: Spare bank is not supported if mirroring is enabled.

Table 6-2 and Table 6-3 show examples of different memory configurations. Table 6-3 lists the various allowable combinations of single- and dual-ranked memory modules

Table 6-2. Sample Memory Configurations per Memory Riser Card 

Total Memory

DIMM_1A

DIMM_1B

DIMM_2A

DIMM_2B

512 MB

256 MB

256 MB

none

none

1 GB

256 MB

256 MB

256 MB

256 MB

1 GB

512 MB

512 MB

none

none

2 GB

512 MB

512 MB

512 MB

512 MB

2 GB

1 GB

1 GB

none

none

3 GB

1 GB

1 GB

512 MB

512 MB

4 GB

1 GB

1 GB

1 GB

1 GB

6 GB

2 GB

2 GB

1 GB

1 GB

8 GB

2 GB

2 GB

2 GB

2 GB

Table 6-3. Allowable Memory Module Configurations – Single-Ranked and
Dual-Ranked Memory Modules

DIMM_1A

DIMM_1B

DIMM_2A

DIMM_2B

Single rank

Single rank

none

none

Dual rank

Dual rank

none

none

Single rank

Single rank

Single rank

Single rank

Dual rank

Dual rank

Dual rank

Dual rank

Dual rank

Dual rank

Single rank

Single rank

Removing and Installing a Hot-Pluggable Memory Riser Card

The following procedure explains how to safely remove and install a hot-pluggable memory riser card.

NOTE: The system supports both hot-add and hot-replace memory upgrades.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Open the system. See "Opening the System" in "Troubleshooting Your System."

  2. Verify that the memory riser card is operating in a hot-pluggable mode by ensuring that either the green "MIRROR" or the "RAID" mode indicator is lit. See Figure 6-12 for the locations of the indicators on the memory riser card and see Table 6-4 for a description of the indicators.

  3. If you replacing a faulty memory module, identify the memory riser card that contains the faulty memory module.

If the amber attention indicator is on and the green power indicator is off, the memory riser card contains a faulty memory module. The location of the faulty module within the riser card is identified by the faulty module indicators labeled "1B," "1A," "2B," and "2A" on the memory riser card. See Figure 6-12.

NOTICE: Verify that the memory riser card is operating in a hot-pluggable mode by ensuring that either the green "MIRROR" or the "RAID" mode indicator is lit. See Figure 6-12.
NOTICE: Power off a memory riser card before removing it.
  1. Press the power button on the memory riser card. See Figure 6-12.

The amber attention indicator turns off and the green power indicator blinks while the riser card prepares for removal. See Figure 6-12.

  1. After the green power indicator stops blinking and turns off, remove the memory riser card:

    1. Press in the release tab on the riser card handle. See Figure 6-13.

    1. Lift up the riser card handle and pull the riser card straight up.

    2. Remove the plastic riser-card insulator. See "Removing a Memory Riser Card Insulator."

  2. Add, remove, or replace a memory module, and then replace the insulator. See "Installing Memory Modules" or "Removing Memory Modules."

  3. Install the memory riser card:

    1. Ensure that the riser-card handle is fully extended, and then align both edges of the riser card with the front and rear riser-card guides. See Figure 6-13.

    1. Lower the riser card until the riser-card connector is near the riser-card connector on the system board.

    2. Ensure that both connectors are properly aligned, and then gently press the riser card until it is fully seated.

    3. Press down the riser-card handle until its release tab locks into place.

  4. Press the power button on the memory riser card. See Figure 6-12.

The green power indicator blinks while the system resynchronizes the riser card memory. See Figure 6-12. After the green power indicator stops blinking and remains on, the memory is resynchronized.

NOTE: It may takes several minutes for the power indicator to stop blinking.

Figure 6-12. Memory Riser Card Indicators and Features

Table 6-4. Memory Riser Card Indicators and Features 

Indicator or Button

Icon

Description

Mirror mode indicator

This indicator is green if system memory is configured in the System Setup program to operate in mirror mode and the mirrored memory riser card configuration is redundant. The memory riser card is hot-pluggable in mirror mode.

The indicator turns off if a mirrored memory riser card becomes disabled and is no longer redundant.

RAID mode indicator

This indicator is green if system memory is configured in the System Setup program to operate in RAID mode and the RAID memory riser card configuration is redundant. The memory riser card is hot-pluggable in RAID mode.

The indicator turns off if a memory riser card in the RAID configuration becomes disabled and is no longer redundant.

Attention indicator

This indicator is amber (and the green power indicator is off) if the memory riser card contains a faulty memory module or if a recovery error occurs while the riser card is being hot-replaced.

Power button

Powers the memory riser card on and off.

Power indicator

This indicator is green (and the amber attention indicator is off) if the memory riser card is powered on and all the memory modules are functioning normally.

This indicator is off (and the amber attention indicator is on) if the memory riser card is powered on but contains a faulty memory module.

This indicator is off (and the amber attention indicator is off) if the memory riser card is powered off and can be safely removed from the system.

Blinking green when the memory riser card is being powered down or powered up.

Figure 6-13. Removing and Installing a Memory Riser Card

Removing and Installing a Non–Hot-Pluggable Memory Riser Card

The following procedure explains how to safely remove and install a memory riser card that is operating in a non–hot-pluggable configuration.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Remove the memory riser card:

    1. Press in the release tab on the riser card handle. See Figure 6-13.

    1. Lift up the riser card handle and pull the riser card straight up.

    2. Remove the plastic riser-card insulator. See "Removing a Memory Riser Card Insulator."

  4. Add, remove, or replace a memory module, and then replace the insulator. See "Installing Memory Modules" or "Removing Memory Modules."

  5. Install the memory riser card:

    1. Ensure that the riser-card handle is fully extended, and then align both edges of the riser card with the front and rear riser-card guides. See Figure 6-13.

    1. Lower the riser card until the riser card connector is near the riser-card connector on the system board.

    2. Ensure that both connectors are properly aligned, and then gently press the riser card until it is fully seated.

    3. Press down the riser-card handle until its release tab locks into place.

Installing Memory Modules

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. If you are installing memory in a hot-pluggable memory operating environment, remove the memory riser card as described in "Removing and Installing a Hot-Pluggable Memory Riser Card."

If you are installing memory in a non–hot-pluggable memory operating environment, remove the memory riser card as described in "Removing and Installing a Non–Hot-Pluggable Memory Riser Card."

  1. Locate the memory module sockets. See Figure A-3.

  2. Press the ejectors on the memory module socket down and out, as shown in Figure 6-14, to allow the memory module to be inserted into the socket.

Figure 6-14. Installing and Removing a Memory Module

  1. Align the memory module's edge connector with the alignment key on the memory module socket, and insert the memory module in the socket.

NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.
  1. Press down on the memory module with your thumbs while pulling up on the ejectors with your index fingers to lock the memory module into the socket.

When the memory module is properly seated in the socket, the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed.

  1. Repeat step 2 through step 5 of this procedure to install the remaining memory modules. See Table 6-2 and Table 6-3 for sample memory configurations.

  2. Install the memory riser card. See "Removing and Installing a Hot-Pluggable Memory Riser Card" or "Removing and Installing a Non–Hot-Pluggable Memory Riser Card.

  3. (Optional) Press <F2> to enter the System Setup program, and check the System Memory setting on the main System Setup screen.

The system should have already changed the value to reflect the newly installed memory.

  1. If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 1 through step 8 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets.

  2. Run the system memory test in the system diagnostics. See "Running the System Diagnostics."

Removing Memory Modules

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. If you are removing memory in a hot-pluggable memory operating environment, remove the memory riser card as described in "Removing and Installing a Hot-Pluggable Memory Riser Card."

If you are removing memory in a non–hot-pluggable memory operating environment, remove the memory riser card as described in "Removing and Installing a Non–Hot-Pluggable Memory Riser Card."

  1. Locate the memory module sockets. See Figure A-3.

  2. Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 6-14.

  3. Install the memory riser card that you wish to upgrade. See "Removing and Installing a Hot- Pluggable Memory Riser Card."

  4. Close the system. See "Closing the System" in "Troubleshooting Your System."


Processor

You can upgrade the system processor(s) to take advantage of future options in speed and functionality, or add additional processors. Each processor and its associated internal cache memory are contained in a pin grid array (PGA) package that is installed in a ZIF socket on the system board.

Removing a Processor

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Remove the cooling shroud. See "Removing the Cooling Shroud."

NOTICE: When you remove the heat sink, the possibility exists that the processor might adhere to the heat sink and be removed from the socket. It is recommended that you remove the heat sink while the processor is still warm.
NOTICE: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions.
  1. While pressing firmly on the blue tab on the end of the heat-sink retention clip, compress the sides of the retention clip together until the clip disengages from the slots in the socket, and then slide the retention clip forward to release it from the back clips. See Figure 6-15.

Figure 6-15. Installing and Removing the Heat Sink

  1. If the heat sink has not separated from the processor, carefully rotate the heat sink in a clockwise, then counterclockwise, direction until it releases from the processor. Do not pry the heat sink off of the processor.

NOTICE: If you are going to reinstall the same processor and heat sink, ensure that you do not disturb the thermal grease on either the processor or the heat sink.
  1. Lift the heat sink off of the processor and set the heat sink upside down so as not to contaminate the thermal grease.

  2. Pull the socket-release lever straight up until the processor is released from the socket. See Figure 6-16.

NOTICE: If you are removing processor 1 or processor 3, pull upward on the blue plastic tab next to the socket to open the socket-release lever.

Figure 6-16. Installing and Removing a Processor

  1. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.

NOTICE: Be careful not to bend any of the pins when removing the processor. Bending the pins can permanently damage the processor.

Installing a Processor

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Remove the cooling shroud. See "Removing the Cooling Shroud."

  4. Unpack the new processor.

If any of the pins on the processor appear bent, see "Getting Help."

  1. If you are adding an additional processor, remove the processor filler blank from the socket by pressing inward on the two tabs on the filler blank and lifting the filler blank out of the system. See Figure 6-17.

Figure 6-17. Removing a Processor Filler Blank

  1. Align the pin-1 corner of the new processor with the pin-1 corner of the ZIF socket. See Figure 6-16.

NOTICE: Identifying the pin-1 corners is critical to positioning the processor correctly. Pin-1 corners of processors 3 and 4 are opposite orientation of pin-1 corners of processors 1 and 2.

Identify the pin-1 corner of the processor by locating the tiny gold triangle on one corner of the processor. Place this corner in the same corner of the ZIF socket identified by a corresponding triangle.

  1. Install the processor in the socket.

NOTICE: Positioning the processor incorrectly can permanently damage the processor and the system when you turn it on. When placing the processor in the socket, be sure that all of the pins on the processor enter the corresponding holes. Be careful not to bend the pins.
    1. If the release lever on the processor socket is not positioned all the way up, move it to that position.

    1. With the pin-1 corners of the processor and socket aligned, set the processor lightly in the socket, making sure all pins are matched with the correct holes in the socket.

Because the system uses a ZIF processor socket, do not use force, which could bend the pins if the processor is misaligned.

When the processor is positioned correctly, it drops down into the socket with minimal pressure.

    1. When the processor is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the processor.

  1. Install the heat sink.

    1. Using a clean lint-free cloth, remove the existing thermal grease from the heat sink.

NOTE: Use the heat sink that you removed in step 6.
    1. Apply thermal grease evenly to the top of the processor.

    2. Place the heat sink onto the processor. See Figure 6-15.

    3. Squeeze the sides of the heat-sink retention clip together and press down on the blue tab. When the lower corners of the clip fit into the slots in the socket, release the sides of the clip to lock the heat sink in place. See Figure 6-15.

  1. Reinstall the cooling shroud. See "Installing the Cooling Shroud."

  2. Close the system. See "Closing the System" in "Troubleshooting Your System."

As the system boots, it detects the presence of the new processor and automatically changes the system configuration information in the System Setup program.

  1. Press <F2> to enter the System Setup program, and check that the processor information matches the new system configuration.

See your User's Guide for instructions about using the System Setup program.

  1. Run the system diagnostics to verify that the new processor operates correctly.

See "Running the System Diagnostics" for information about running the diagnostics and troubleshooting processor problems.

Installing A Processor VRM

The voltage regulator modules (VRMs) for Processor 1 and Processor 2 are installed on the system board. If you add a third and fourth processor, you must also install a VRM for each additional processor.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Locate the VRM socket for the processor you have added. See Figure A-3.

  4. Press the ejectors on the VRM socket down and out, as shown in Figure 6-18, to allow the VRM to be inserted into the socket.

Figure 6-18. Installing a VRM

  1. Align the VRM's edge connector with the alignment key on the socket, and insert the VRM in the socket. See Figure 6-18.

NOTE: The socket has an alignment key that allows you to install the VRM in the socket in only one way.
  1. Press down on the VRM with your thumbs while pulling up on the ejectors with your index fingers to lock the VRM into the socket.

  2. Close the system. See "Closing the System" in "Troubleshooting Your System."

  3. Reconnect the system and peripherals to their power sources, and turn them on.


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