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User Guide
Installing Drives: Dell PowerEdge 6850 Systems Installation and Troubleshooting Guide

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Installing Drives

Dell™ PowerEdge™ 6850 Systems Installation and Troubleshooting Guide

  Installing SCSI Hard Drives

  Installing a Diskette Drive

  Installing an Optical Drive

  Connecting an External SCSI Tape Drive

  Configuring the Boot Drive

  SCSI Backplane Daughter Card

  Activating the Optional Integrated RAID Controller

  Installing a RAID Controller Card

  SCSI Hard-Drive Cabling Guidelines


Your system features five standard internal hard-drive bays that accommodate up to five 3.5-inch SCSI hard drives. Systems with an optional RAID controller card or optional ROMB support hot-plug SCSI drive operation.

The system's peripheral bay can accommodate a removable drive carrier that supports an optional diskette drive and optional optical drive.


Installing SCSI Hard Drives

Figure 7-1 shows the SCSI ID numbers of the five standard drive bays.

Figure 7-1. Hard-Drive SCSI ID Numbers

Before You Begin

SCSI hard drives are supplied in special drive carriers that fit in the hard-drive bays.

NOTICE: Before attempting to remove or install a drive while the system is running, see the documentation for the optional RAID controller card or optional ROMB to ensure that the host adapter is configured correctly to support hot-plug drive removal and insertion.
NOTE: It is recommended that you use only drives that have been tested and approved for use with the SCSI backplane board.

You may need to use different programs than those provided with the operating system to partition and format SCSI hard drives.

NOTICE: Do not turn off or reboot your system while the drive is being formatted. Doing so can cause a drive failure.

When you format a high-capacity SCSI hard drive, allow enough time for the formatting to be completed. Long format times for these drives are normal. A 9-GB hard drive, for example, can take up to 2.5 hours to format.

Installing a SCSI Hard Drive

NOTICE: Hot-plug drive installation is not supported for systems without an optional RAID controller card or optional ROMB.
  1. If the system does not have an optional RAID controller card or optional integrated ROMB, shut down the system.

  2. Remove the front bezel, if attached. See "Opening the System" in "Troubleshooting Your System."

  3. Open the hard-drive handle. See Figure 7-2.

Figure 7-2. Installing a SCSI Hard Drive

  1. Insert the hard drive into the drive bay. See Figure 7-2.

  2. Close the hard-drive handle to lock the drive in place.

  3. Replace the front bezel, if it was removed in step 2.

  4. If the hard drive is a new drive, run the SCSI Controllers test in the system diagnostics.

Removing a SCSI Hard Drive

NOTICE: Hot-plug drive removal is not supported for systems without an optional RAID controller card or optional ROMB. Hot-plug capabilities must also be enabled when using an optional RAID controller card or optional ROMB.
  1. If the system does not have an optional RAID controller card or optional ROMB, shut down the system.

  2. Remove the front bezel, if attached. See "Opening the System" in "Troubleshooting Your System."

  3. For systems with a RAID controller card or ROMB, power down the hard-drive bay and wait until the SCSI hard-drive indicators on the drive carrier signal that the drive can be removed safely.

If the drive has been online, the green power-on/fault indicator flashes as the drive is preparing for removal. When the indicator is off, the drive is ready for removal.

  1. Open the hard-drive handle to release the drive.

  2. Slide the hard drive out until it is free of the drive bay.

  3. Replace the front bezel, if it was removed in step 2.


Installing a Diskette Drive

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  2. Remove the front bezel, if attached. See "Opening the System" in "Troubleshooting Your System."

  3. To remove the drive carrier, pull the release latch forward, then slide the carrier out of the chassis. See Figure 7-3.

Figure 7-3. Installing and Removing the Diskette/Optical Drive Carrier

  1. Remove the optical drive or optical drive filler plate from the carrier:

    1. Loosen the thumbscrew on the latch securing the optical drive or filler plate. See Figure 7-4.

    1. Remove the latch.

    2. Lift the optical drive or optical drive filler plate from the carrier.

Figure 7-4. Installing a Diskette Drive in the Drive Carrier

  1. To remove the diskette drive filler plate, pull the retention spring slightly away from the filler plate, then lift the filler plate from the carrier.

  2. Deflect the retention spring slightly, then insert the diskette drive into the carrier.

The pins on the carrier fit into the corresponding holes in the side of the drive. See Figure 7-4.

  1. Replace the optical drive or optical drive filler plate in the carrier.

The pins on the carrier fit into the corresponding holes in the side of the drive.

  1. Reinstall the latch and tighten the thumbscrew.

  2. Replace the front bezel, if it was removed in step 2. See "Closing the System" in "Troubleshooting Your System."

  3. Reconnect the system and peripherals to their electrical outlets.


Installing an Optical Drive

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  2. Remove the front bezel, if attached. See "Opening the System" in "Troubleshooting Your System."

  3. To remove the drive carrier, pull the release latch forward, then slide the carrier out of the chassis. See Figure 7-3.

  4. Remove the optical drive filler plate from the carrier:

    1. Loosen the thumbscrew from the latch securing the optical drive or filler plate. See Figure 7-5.

    1. Remove the latch.

    2. Lift the optical drive filler plate from the carrier.

Figure 7-5. Installing an Optical Drive in the Drive Carrier

  1. Install the new optical drive in the carrier. See Figure 7-5.

The pins on the carrier fit into the corresponding holes in the side of the drive.

  1. Attach the interface board to the back of the carrier, using the two plastic rivets. See Figure 7-5.

  2. Reinstall the latch and tighten the thumbscrew.

  3. Close the system. See "Closing the System" in "Troubleshooting Your System."

  4. Replace the front bezel, if it was removed in step 2. See "Closing the System" in "Troubleshooting Your System."

  5. Reconnect the system and peripherals to their electrical outlets.


Connecting an External SCSI Tape Drive

This subsection describes how to configure and install an external SCSI tape drive. The drive may be connected to the integrated SCSI controller using the SCSI connector on the system back panel, or to an optional SCSI controller card.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  2. Remove the front bezel, if attached. See "Opening the System" in "Troubleshooting Your System."

  3. Open the system. See "Opening the System" in "Troubleshooting Your System."

  4. Ground yourself by touching an unpainted metal surface on the back of the system, unpack the drive, and compare the jumper and switch settings with those in the documentation that came with the drive.

  5. Unpack the tape drive (and controller card, if applicable) and configure the tape drive according to the documentation that came with the tape drive, based on the following guidelines:

    1. Each device attached to a SCSI host adapter must have a unique SCSI ID number. (Narrow SCSI devices use IDs 0 to 7; wide SCSI devices use IDs from 0 to 15). Set the drive's SCSI ID to avoid conflicts with other devices on the SCSI bus. For the default SCSI ID setting, see the documentation provided with the drive.

NOTE: There is no requirement that SCSI ID numbers be assigned sequentially or that devices be attached to the cable in order by ID number.
    1. SCSI logic requires that the two devices at opposite ends of a SCSI chain be terminated and that all devices in between be unterminated. Therefore, you enable the tape drive's termination if it is the last device in a chain of devices (or sole device) connected to the SCSI controller.

  1. If you are connecting the drive to a controller card, install the controller card in an expansion slot. See "Installing an Expansion Card" in "Installing System Components."

  2. Connect the tape drive's SCSI interface cable to the drive.

  3. Connect the other end of the SCSI interface cable to the SCSI controller card, or the external SCSI connector on the system's back panel (see Figure 2-2).

  4. Connect the tape drive's power cable to an electrical outlet.

  5. Close the system. See "Closing the System" in "Troubleshooting Your System."

  6. Replace the front bezel, if it was removed in step 2. See "Closing the System" in "Troubleshooting Your System."

  7. Reconnect the system and peripherals to their electrical outlets, and turn them on.

  8. Perform a tape backup and verification test with the drive as instructed in the software documentation that came with the drive.


Configuring the Boot Drive

The drive or device from which the system boots is determined by the boot order specified in the System Setup program. See "Using the System Setup Program" in your User's Guide.


SCSI Backplane Daughter Card

Removing the SCSI Backplane Board

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  2. Open the system. See "Opening the System" in "Troubleshooting Your System."

  3. Remove the cooling shroud. See "Removing the Cooling Shroud" in "Installing System Components."

NOTICE: To prevent damage to the drives and backplane, you must remove the SCSI drives and diskette/optical drive carrier from the system before removing the backplane. You must note the number of each hard drive and temporarily label them before removal, so you can replace them in the same locations.
  1. Unlock and slide the SCSI hard drive(s) out of the system. See "Removing a SCSI Hard Drive."

  2. Remove the diskette/optical drive carrier. See Figure 7-3.

  3. Remove the processor filler blanks or heat sinks from processors 2 and 4. See "Processor" in "Installing System Components."

  4. Disconnect the SCSI, data interface, and power cables from the front of the SCSI backplane. See Figure A-5.

NOTICE: When disconnecting the control-panel cable, hold the white pull-tab next to the control-panel cable connector to prevent damage to the SCSI backplane or the cable itself.
  1. Disconnect the control-panel cable from the back of the SCSI backplane. See Figure A-5.

  2. Remove the SCSI backplane:

    1. Pull the spring-loaded blue retention pin away from the front of the backplane, then slide the backplane upward. See Figure 7-6.

    1. When the backplane cannot slide upward any farther, pull the backplane toward the back of the system to remove it from the retention hooks.

    2. Lift the board out of the system, being careful to avoid damaging components on the face of the board.

    3. Place the SCSI backplane face down on a work surface.

Figure 7-6. Removing and Installing the SCSI Backplane

Installing the SCSI Daughter Card

  1. Hold the daughter card by its edges with the card connector facing the SCSI backplane board.

  2. Insert the card connector into the daughter card connector on the SCSI backplane board. See Figure 7-7. Ensure that the standoffs on the daughter card are fully seated into the SCSI backplane board.

Figure 7-7. Installing and Removing the SCSI Backplane Daughter Card

Reinstalling the SCSI Backplane Board

  1. Install the backplane board. See Figure 7-6.

    1. Slowly lower the backplane into the system, being careful to avoid damaging components on the face of the board.

    1. Align the installation alignment slot on the bottom of the backplane with the alignment pin on the bottom of the chassis.

    2. Slide the retention slots on the backplane over the retention hooks on the chassis.

    3. Slide the backplane downward until the blue retention pin snaps into place.

  2. Connect the SCSI, data interface, and power cables to the front of the SCSI backplane. See Figure A-5.

  3. Connect the control panel cable to the back of the SCSI backplane. See Figure A-5.

  4. Replace the processor filler blanks or heat sinks on processors 2 and 4. See "Processor" in "Installing System Components."

  5. Reinstall the SCSI hard drives in their original locations. See "Installing a SCSI Hard Drive."

  6. Replace the diskette/optical drive carrier. See Figure 7-3.

  7. Replace the cooling shroud. See "Installing the Cooling Shroud."

  8. Replace the cover. See "Closing the System."

  9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

  10. If applicable, reattach the bezel.


Activating the Optional Integrated RAID Controller

This subsection explains how to activate your system's integrated RAID controller.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See your Product Information Guide for additional information.
NOTICE: To avoid possible data loss, back up all data on the hard drives before changing the mode of operation of the integrated SCSI controller from SCSI to RAID.
  1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  2. Remove the cover. See "Opening the System."

  3. Remove the memory filler blank or the memory riser card from memory slot C. See "Removing and Installing a Non–Hot-Pluggable Memory Riser Card."

  4. Insert the RAID hardware key into its connector on the system board and secure the key with the latches on each end of the connector. See Figure 7-8 and Figure A-3.

Figure 7-8. Activating the Integrated RAID Controller

  1. Locate the RAID memory module connector on the system board. See Figure 7-8 and Figure A-3.

  2. Push the ejectors on the RAID memory module connector outward to allow the memory module to be inserted into the connector.

  3. Align the RAID memory module's edge connector with the alignment keys, and insert the memory module into the connector.

NOTE: Do not substitute registered memory modules such as those used for system memory. Use the memory module supplied in the RAID upgrade kit.
  1. Press on the memory module with your thumbs while closing the ejectors with your index fingers to lock the memory module into the connector.

  2. Insert the RAID battery into the battery holder. See Figure 7-8.

  3. Connect the battery power cable to the RAID battery cable connector on the system board. See Figure A-4.

  4. Replace the memory filler blank or the memory riser card in memory slot C. See "Removing and Installing a Non–Hot-Pluggable Memory Riser Card."

  5. Replace the cover. See "Closing the System."

  6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

  7. Enter the System Setup program and verify that the setting for the SCSI controller has changed to reflect the presence of the RAID hardware. See "Using the System Setup Program" in your User's Guide.

  8. Install and configure the RAID software.

See the RAID software documentation for more information.


Installing a RAID Controller Card

See "Installing an Expansion Card" in "Installing System Components" for instructions about installing the card. See the RAID controller documentation for information on installing and configuring the RAID software.


SCSI Hard-Drive Cabling Guidelines

Non-RAID Configurations

For a system without an optional RAID controller installed, connect SCSI channel A on the system board to connector SCSI A on the SCSI backplane board. If the optional external SCSI cable is installed, connect it to SCSI channel B on the system board.

RAID Configurations

If the optional ROMB controller is enabled, or an optional RAID controller card is installed, you can configure the hard drives for RAID operation. The general cabling configurations for various system options are discussed in the following subsections. For details on drive requirements for specific RAID types, see your RAID controller documentation.

1+5 Drive Configuration

For a 1+5 drive configuration, connect SCSI channel A on the system board (see Figure A-4) or SCSI channel A on the optional RAID card to connector SCSI A on the 1+5 backplane (see Figure A-5). Drive 0 functions as the boot drive.

2+3 Split Backplane Configurations

NOTICE: An optional daughter card must be installed on the back of the 1+5 SCSI backplane to support split 2+3 backplane operation.
  • To use the optional integrated ROMB controller in a split 2+3 backplane configuration:

    • Connect SCSI channel A on the system board (see Figure A-3) to connector SCSI A on the SCSI backplane (see Figure A-5). This channel controls the boot drive (drive 0) and drives 1 and 2.

    • Connect SCSI channel B on the system board (see Figure A-3) to connector SCSI B on the SCSI backplane (see Figure A-5). This channel controls drives 3 and 4.

  • To use an optional RAID controller card in a split 2+3 backplane configuration:

    • Connect SCSI channel A (channel 0) on the controller card to connector SCSI A on the SCSI backplane (see Figure A-5). This channel controls the boot drive (drive 0) and drives 1 and 2.

    • Connect SCSI channel B (channel 1) on the controller card to connector SCSI B on the SCSI backplane (see Figure A-5). This channel controls drives 3 and 4.


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