User Guide

User Guide
Using the Dell Server Assistant CD: Dell PowerEdge 6300 User's Guide

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Using the Dell™ Server Assistant CD

Booting From the CD Utility Partition
Navigating the CD Menus Running System Diagnostics
CD Main Menu Video Drivers
Using the Online Documents Asset Tag Utility
Create Diskettes

This section describes the bootable Dell Server Assistant CD and tells you how to use the utilities, diagnostics, documentation, drivers, and other items included on the CD. Most of the functions available on the Dell Server Assistant CD are also available using a bootable utility partition that is installed on your hard-disk drive. This section describes the utility partition and provides instructions for reinstalling the partition (if necessary) and information about using the utility partition menu.


Booting From the CD

The system must be running to insert the Dell Server Assistant CD. To boot from the CD, insert it into the PowerEdge™ 6300 system's CD-ROM drive and press <Ctrl><Alt><Del>. When the system boots, the CD main menu appears.

If the CD does not boot, check the following settings:

  • In the S ystem S etup program, the Secondary SCSI category must be set to On and the Boot Sequence category must be set to Diskette First (both of these settings are the defaults for their respective categories). See  Using the System Setup Program, for more information.
  • In the SCSI Select utility, the BIOS Support For Bootable CD-ROM category must be set to Enabled. See Installing and Configuring SCSI Drivers, for more information.

Navigating the CD Menus

Selections can be made from the CD menus using either a keyboard or a mouse. Associated help information is displayed in the help box at the bottom of the screen in the currently selected language (specified via a menu option).

Click Back to return to the previous menu. Click Exit (or press <Alt><x>) to exit the program. Exiting the program causes the system to reboot to the standard operating-system boot partition.


CD Main Menu

The Dell Server Assistant main menu includes the following categories, each of which has one or more options. The subsections that follow describe the options within each menu category. (The options displayed on your system may vary depending on the configuration.)

Choose Language

  • Deutsch
  • English
  • Español
  • Français

Configure the System

  • Run the Resource Configuration Utility
  • Configure the RAID Subsystem

Run System Utilities

  • Create Utility Partition

Create Diskettes

  • Create Blank Formatted Diskette
  • Create Utility Diskettes
  • Create Resource Configuration Utility Diskette
  • Create RAID Configuration Utility Diskette
  • Create Diagnostics Diskette
  • Create Operating System Support Diskettes
  • Create Windows NT Server 4.0 Diskettes
  • Create Driver Diskettes
  • Create RAID Driver Diskette
  • Create NetWare 4.11 Diskettes
  • Create Driver Diskette
  • Create Adaptec EZ-SCSI Diskette

Choose Language

When the system boots, you are given the option of choosing one of the following languages for the menus, help screens, messages, and online documentation:

  • Deutsch
  • English
  • Español
  • Français

After you choose a language, the main menu appears in the chosen language.

Configure the System

The options within the Configure the System category enable you to do the following:

  • Configure the system's PCI devices, using the Resource Configuration Utility (RCU)
  • Configure a redundant array of inexpensive disks (RAID) subsystem, if one is installed on your system

The following subsections describe these options:

Run the Resource Configuration Utility

From the Configure the System screen, you can run the RCU, which enables you to view or modify your system's configuration information. The RCU tells the system what expansion cards are installed and which expansion slots they occupy. With this information, the system automatically configures PCI expansion cards.

See Using the Resource Configuration Utility, for more information.

Configure the RAID Subsystem

This option is available only when a Dell PowerEdge Expandable RAID Controller is installed in the system. The system checks for the presence of the PowerEdge Expandable RAID Controller, and if one is present, this option is visible and functional. The system reboots automatically if you change the RAID configuration. See your PowerEdge Expandable RAID Controller documentation for more information.

Run System Utilities

The Run System Utilities category allows you to create the utility partition on the hard-disk drive of your system. The following subsection describes this option.

NOTE: The Run System Utilities category under the utility partition contains the Run System Diagnostics option. The system diagnostics must be run from the utility partition or from a diskette. See Utility Partition for more information.

Create Utility Partition

The utility partition is a bootable partition on the hard-disk drive that provides most of the functions that are available on the Dell Server Assistant CD. Dell has installed the utility partition on your hard-disk drive; however, reinstalling the utility partition and/or its contents may be necessary if the version installed by Dell becomes damaged or is removed from the hard-disk drive.

Reinstall the utility partition and/or its contents using the Dell Server Assistant CD as follows:

1. Close any open application s .

2. Insert the Dell Server Assistant CD into the CD-ROM drive, and reboot the system by pressing <Ctrl><Alt><Del>.

If the system does not boot from the CD, see the Dell Server Assistant documentation or see "Booting From the CD" found earlier in this chapter.

3. From the Dell Server Assistant main menu, select Run System Utilities and then select Create Utility Partition.

4. Click OK on the Welcome screen.

The installation program surveys your system to determine the appropriate method and location for the utility partition installation.

During this examination of your system, messages may be displayed, depending on your system configuration. If a utility partition already exists on your system, you are prompted to specify if you want to overwrite the existing partition; click OK to continue or Cancel to return to the utility partition menu. If other messages are displayed, note the information; then click OK.

If your system meets all of the requirements, the utility partition is installed and a message is displayed indicating that the installation was successful.

5. Click OK to return to the Run System Utilities menu.

6. Remove the Dell Server Assistant CD from the CD-ROM drive, and click Exit in the Run System Utilities menu.

7. Click OK when you are prompted to confirm that you want to exit the Dell Server Assistant program, and reboot your system; then click OK again.

You can now access the utility partition by pressing <F10> when prompted during the power-on self-test (POST) .

For more information about the utility partition, see "Utility Partition" found later in this chapter.


Using the Online Documents

You can access the online system documents, as well as other information, on any desktop or server system that has a browser such as Microsoft Internet Explorer or Netscape Navigator. When you put the CD in a system running the Microsoft Windows® 95 operating system or Microsoft Windows NT, the system automatically starts the browser software and displays the documentation welcome page.

From the browser, you can select the Library option to access all available online documents in .pdf format. Adobe Acrobat Reader must be used to view or print the online documents and can be installed from the CD. When you select one of the online manuals, the Adobe Acrobat Reader launches, and you can view or print the online manual.


Create Diskettes

The Create Diskettes category allows you to create blank formatted diskettes as well as diskettes of system utilities and operating system-specific drivers. The following subsections describe the options available in this category.

Create Blank Formatted Diskette

This option allows you to create blank formatted diskettes.

Create Utility Diskettes

This option allows you to create bootable utility diskettes for running the RCU and the PowerEdge Expandable RAID Controller configuration utility. The following subsections describe the choices available with this option.

Create Resource Configuration Utility Diskette

This option allows you to create a bootable system configuration utility diskette (or diskettes). Dell recommends running the RCU from a diskette so you can copy your configuration information to the diskette any time you change system configuration parameters.

Create RAID Configuration Utility Diskette

This option allows you to copy the configuration utility for the optional PowerEdge Expandable RAID Controller from the CD to a bootable diskette.

Create Diagnostics Diskette

This option allows you to create a bootable diagnostics diskette.

Create Operating System Support Diskettes

This option allows you to create a diskette that contains the software drivers for a specific operating system. You can create a diskette of drivers for one of the following supported operating systems:

  • Microsoft Windows NT Server 4.0
  • Novell NetWare 4.11

The following drivers are available on the CD:

  • SCSI drivers
  • RAID drivers (for the optional PowerEdge Expandable RAID Controller)
  • Network interface controller (NIC) drivers

The following subsections describe the choices available with this option.

Create Windows NT Server 4.0 Diskettes

The following are available for the Microsoft Windows NT Server 4.0 operating system. You must create a separate diskette for each option.

  • Create Driver Diskette -- This option allows you to create a diskette that contains SCSI and NIC drivers for Windows NT Server 4.0. You must create a driver diskette in order to install the drivers for the correct operation of this system.
  • Create RAID Driver Diskette -- This option allows you to create a diskette that contains drivers for the optional PowerEdge Expandable RAID Controller for Windows NT Server 4.0.

Create NetWare 4.11 Diskettes

This option allows you to create a driver diskette and an Adaptec EZ-SCSI configuration utility diskette for use with the Novell NetWare 4.11 operating system. The f ollowing choices are available with this option:

  • Create Driver Diskette -- This option allows you to create a diskette that contains SCSI and NIC drivers as well as drivers for the optional PowerEdge Expandable RAID Controller for Novell NetWare 4.11.
  • Create Adaptec EZ-SCSI Diskette -- This option allows you to create a diskette that contains the configuration utility for Adaptec SCSI controllers. The configuration utility works with the optional Adaptec AHA-2940U2W and the built-in Adaptec 78xx series SCSI controllers when used with Novell NetWare 4.11. This diskette also contains MS-DOS® drivers for CD-ROM drive access, which are needed to install NetWare from an MS-DOS environment.

Utility Partition

The utility partition is a bootable partition on the hard-disk drive that provides some of the functions available on the Dell Server Assistant CD. Most of the applications found on the CD are contained in the utility partition, occupying approximately 10 MB of space on the system's hard-disk drive. When implemented, the partition boots and provides an executable environment for the partition's utilities. When the partition is not implemented, it is designated as a non-MS-DOS partition.

NOTE: The utility partition provides only limited MS-DOS functionality and cannot be used as a general-purpose MS-DOS partition.

To start the utility partition, press the <F10> key during POST.

Like the Dell Server Assistant CD, the utility partition provides a menu-driven interface from which you invoke the partition's utilities. Selections can be made using either a keyboard or a mouse. Menu options and the associated help are displayed in the currently selected language (specified via a menu option).

As you move your cursor over an option in a menu, information about that option is displayed at the bottom of the screen.

Click Back to return to the previous menu. Click Exit (or press <Alt><x>) to exit the utility partition. Exiting the utility causes the system to reboot to the standard operating-system boot partition.

Table 1 provides a sample list and explanation of the options on the utility partition menu even when the Dell Server Assistant CD is not in the CD-ROM drive. The options displayed on your system may vary depending on the configuration.

NOTE: Although most options are available from both the Dell Server Assistant CD and the utility partition, some options, such as accessing online documentation, are available only from the CD. The Run System Diagnostics option is only available from the utility partition.
Table 1. Utility Partition Menu Options

Option

Description

Choose a Language:

Deutsch, English, Español, Français

Allows the user to select the language in which to display menus and messages.
Configure the System:

Run Resource Configuration Utility

Runs the RCU.

Configure RAID Subsystem

Runs the Dell PowerEdge Expandable RAID Controller configuration utility if the controller card is present on your system.
Run System Utilities:

Run System Diagnostics

Runs the system hardware diagnostics.

Upgrade Utility Partition

Allows the user to upgrade the utility partition (for example, adding, removing, or changing features installed on the partition).
Create Diskettes:

Create Blank Formatted Diskette

Creates a blank, formatted diskette.
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary.
Create Utility Diskettes:

Create RAID Configuration Utility Diskette

Creates a bootable diskette for running the Dell PowerEdge Expandable RAID Controller configuration utility (if the controller card is present on your system). The RAID configuration utility provides an alternative method for configuring the card.

Create Diagnostics Diskette

Creates a bootable diskette from which the hardware diagnostics can be run.

Create System utility Diskette

Creates a bootable diskette from which utilities, such as the Asset Tag utility, can be run.
NOTE: The options displayed on your system are dependent on your system configuration and may not include all of those listed here.

Running System Diagnostics

The system diagnostics can be run from the utility partition or from a diskette, but not from the Dell Server Assistant CD. From the Utility Partition menu, select Run System Utilities and then select Run System Diagnostics. To run the diagnostics from a diskette, select Create Diagnostics Diskette from the Utility Partition menu.

Before running the diagnostics, you should make a blank diskette and insert it in the diskette drive so the diagnostics programs can record critical messages and information as necessary. Use the Create Blank Formatted Diskette option to create a formatted diskette. The system hardware diagnostics are described in "Running the System Diagnostics," of the Installation and Troubleshooting Guide.


Video Drivers

NOTES: The ATI video for the Microsoft Windows NT Server 4.0 operating system must be set up with a resolution of 640 x 480 at installation

Windows NT Server 4.0 Service Pack 3 must be installed to use the updated drivers for ATI video.

You need to install the video drivers for the operating system you install on your
PowerEdge 6300 system, unless they were installed by Dell. Use the following procedure to install the video drivers for Windows NT Server 4.0. The Novell NetWare operating system provides a textual interface and does not require video drivers.

Installing Video Drivers for Windows NT 4.0

NOTE: Video drivers must be reinstalled after every installation of Windows NT 4.0 Service Pack 3.

Select the Create Diskettes category from the Dell Server Assistant main menu, and create a diskette of software drivers for Windows NT 4.0. After you make the diskette of the drivers, use the following procedure to install the video drivers:

1. Start Windows NT.

2. Log in as the administrator or as a user with administrative privileges.

For information on system administration, see the reference documentation for Windows NT.

3. Click the Start button, point to Settings, and click Control Panel.

4. Double-click the Display icon.

The Display Settings window appears.

5. Select the Settings tab.

6. Click Display Type, and then click Change in the Adapter box.

A list of available video drivers is displayed.

7. Click Have Disk.

8. Insert the ATI Installation Disk into the diskette drive; then click OK in the Install From Disk window.

9. Make sure that ATI Technologies Inc. 3D Rage Pro (the default) is selected in the video driver list, and click Install.

The Installing Drivers dialog box appears.

10. Click Yes to proceed.

After the files are copied from the diskette, Windows NT prompts you to restart your system. Click OK and close all open windows.

11. Remove the video drivers diskette from the diskette drive, and restart Windows NT.

When you restart Windows NT, you can change the display resolution and color depth.

12. Open the Program Manager, access the Control Panel, and select the Display icon.

The Display Settings window appears.

13. Select the desired resolution, number of colors, and refresh rate.


Asset Tag Utility

The Asset Tag utility allows you to enter an asset tag number for your system . The default System Setup screen (see Figure 1) does not show the asset tag number unless you enter one using this utility.

NOTE: The Asset Tag utility works only on systems running MS-DOS .

Using the Asset Tag Utility

Use the following procedure to create a system utility diskette and boot the system:

1. If you have not already done so, create a bootable system utility diskette from the CD using the Create Resource Configuration Utility Diskette option discussed earlier in this chapter.

2. Insert the diskette into drive A, and reboot the system.

NOTE: The Asset Tag utility diskette contains CD-ROM drivers that provide access to the CD-ROM drive when you boot from the diskette.

After you boot the system with the system utility diskette, you can use the Asset Tag utility to enter an asset tag number that you or your organization assign to the system . You can also use the Asset Tag utility to reenter the system's service tag number if that becomes necessary.

You can view the asset tag number using the System Setup program as described in Using the System Setup Program,

Assigning and Deleting an Asset Tag Number

An asset tag number can have up to ten characters; any combination of characters, excluding spaces, is valid. To assign or change an asset tag number, type asset and a space followed by the new number; then press <Enter>. For example, type the following command line and press <Enter>:

asset 1234567890

When prompted to verify the asset tag number, type y and press <Enter>. The system then displays the new or modified asset tag number and the service tag number.

To delete the asset tag number without assigning a new one, type asset /d and press <Enter>.

Table 2 lists the command-line options you can use with the Asset Tag utility. To use one of these options, type asset and a space followed by the option.

Table 2. Asset Tag Command-Line Options

Asset Tag Option

Description

/d Deletes the asset tag number
/? Displays the Asset Tag utility help screen

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