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What are you looking for?
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Find It Here
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- A diagnostic program for my computer
- Drivers for my computer
- My User's Guide
- My device documentation
| Drivers and Utilities CD (also known as the ResourceCD) Documentation and drivers are already installed on your computer when shipped from Dell. You can use the CD to reinstall drivers, run the Dell Diagnostics, or access your documentation.
Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for experienced users or technicians. |
- How to set up my computer
- How to care for my computer
- Troubleshooting information
- How to run the Dell Diagnostics
- How to open my computer cover
- How to locate other documentation
| Setup and Quick Reference Guide
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- System board connectors
- Location of system board components
| System Information Label Located on the inside cover of your computer. |
- Warranty Information
- Safety
| Dell System Information Guide
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- How to remove and replace parts
- Technical specifications
- How to configure system settings
- How to troubleshoot and solve problems
| User's Guide Icon (Microsoft® Windows® 2000) Double-click the User's Guides icon on your desktop.
Windows Help and Support Center
- Click the Start button and click Help and Support.
- Click User's and system guides and click User's guides.
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- Express Service Code and Service Tag
- Microsoft Windows® License Label
| Express Service Code and Product Key Label These labels are located on your computer.
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- Latest drivers for my computer
- Answers to technical service and support questions
- Online discussions with other users and technical support
- Documentation for my computer including the Service Manual
| Dell Support Website support.dell.com The Dell Support website provides several online tools, including: - Solutions Troubleshooting hints and tips, articles from technicians, and online courses
- Community Forum Online discussion with other Dell customers
- Upgrades Upgrade information for components, such as memory, the hard drive, and the operating system
- Customer Care Contact information, order status, warranty, and repair information
- Downloads Drivers, patches, and software updates
- Reference Computer documentation, product specifications, and white papers
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- Service call status and support history
- Top technical issues for my computer
- Frequently asked questions
- File downloads
- Details on my computer configuration
- Service contract for my computer
| Dell Premier Support Website premiersupport.dell.com The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in all regions. |
- How to use Windows XP
- Documentation for my computer
- Documentation for devices (such as a modem)
| Windows Help and Support Center
- Click the Start button and click Help and Support.
- Type a word or phrase that describes your problem and click the arrow icon.
- Click the topic that describes your problem.
- Follow the instructions on the screen.
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- How to reinstall my operating system
| After you reinstall your operating system using the Operating System Reinstallation CD, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer.
The product key for your operating system is located on your computer.
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