If you experience a problem with your computer, run the Dell
Diagnostics before you call Dell for technical assistance. The diagnostics tests
check your computer's hardware without additional equipment and without the risk of
destroying data. When the diagnostics tests complete without indicating problems,
you can have confidence in your computer's operation. If the tests indicate a problem you
cannot solve, the test error messages provide important information you need when talking
to Dell's service and support personnel.
NOTICE: Only use the Dell Diagnostics to test your Dell
computer system. Using this program with other computers may cause incorrect computer
responses or result in error messages.
NOTE: Dell recommends that you print these procedures before you
begin. For additional information, refer to the Dell Precision WorkStations
ResourceCD User's Guide located on the Dell ResourceCD.
Insert the Dell ResourceCD into the CD-ROM drive and restart the computer.
NOTES: If your system does not boot from the CD-ROM drive, enter
System Setupand
change the Boot Sequence.
If you are starting the ResourceCD for the first time on this computer,
the ResourceCD Installation window opens to inform you that the ResourceCD is about
to begin installation. Click OK to continue. To complete the installation, respond
to the prompts offered by the installation program. If the Welcome Dell System Owner
screen opens, click Next to continue.
Select the number for the language that you want.
A numbered list of eight options appears.
Select Option 2 Dell Diagnostics by typing 2 and pressing <Enter>. After the diagnostics load, the
following Diagnostics Main Menu screen appears:
Select an option from the Diagnostics Main Menu screen by pressing the
up- or down-arrow key to highlight the option and pressing <Enter>, or press the key
that corresponds to the highlighted letter in the option title.
Test All Devices Performs quick or extensive tests on all
devices.
Test One Device Performs quick or extensive tests on a
single device after you select it from a list of device groups. After you select Test
One Device, press <F1> for more information about a test.
Advanced Testing Allows you to modify the parameters of a
test, select a group of tests to perform, and access additional information about Advanced
Testing.
Information and Results Provides test results, test
errors, version numbers of subtests, and additional information on the Dell Diagnostics.
Program Options Allows you to change the settings of the
Dell Diagnostics.
Exit to MS-DOS Exits to the MS-DOS® prompt.
Select Quick Tests from the Test All Devices or Test
One Device option to perform a quick check of your computer or a specific device.
Quick Tests runs only the subtests that run fast and do not require user
interaction. Dell recommends that you select Quick Tests first to
increase your chance of locating the problem quickly.
Select Extended Tests from the Test All Devices or Test
One Device option for a thorough check of your computer or to check a particular
area of your computer.
When you select Advanced Testing from the Diagnostics Main
Menu screen, the following advanced testing screen appears.
Information in the Advanced Testing screen is presented as follows:
Device Groups Lists the diagnostic test groups in the order they
run if you select All from the Run tests menu option
To select a test device group, press the up- or down-arrow key to highlight the group.
NOTE: The diagnostics may not list in the Device Groups
area the names of all components or devices that are part of your computer system. For
example, it may not list a printer even though it is connected to your computer. However,
the parallel port to which the printer is connected appears in the Device Groups
list. You can test your printer connection in the Parallel Ports tests.
Devices for Highlighted Group Lists the computer's current
hardware
Device groups: menu bar Contains the options Run
tests, Devices, Select, Config,
and Help
To select a menu option, press the left- or right-arrow key to highlight the option and
press <Enter>, or press the key that corresponds to the highlighted letter in the
category title.
For more information on using the Advanced Testing screen, select the Help menu option.
NOTE: The options displayed on your screen should reflect the
hardware configuration of your computer.
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MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.
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