Within the operating system, two drivers must be installed to remove unknown devices in the Device Manager. These drivers are discussed below.
SOL/LMS Driver
The Intel® AMT Serial-Over-LAN (SOL) / Local Manageability Service (LMS) driver is available on support.dell.com and on the
ResourceCD under Chipset Drivers. The driver is labeled Intel AMT SOL/LMS. Once the driver is obtained, execute
the file; it unzips and prompts the user to continue the installation process.
Once you install the SOL/LMS driver, the PCI Serial Port entry becomes the
Intel Active Management Technology - SOL (COM3) entry.
HECI Driver
The Intel AMT Host Embedded Controller Interface (HECI) driver is available on support.dell.com and on the ResourceCD under
Chipset Drivers. The driver is labeled Intel AMT HECI. Once the driver is obtained, execute the file; it unzips
and prompts the user to continue the installation process.
Once you install the HECI drivers, the PCI Simple Communications Controller entry becomes the
Intel Management Engine Interface entry.
