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Technical Support Phone Number List

Technical Support Phone Number List
SINGAPORE
Home User1800-280-3355
Small & Medium Business1800-395-7984
Premier Service 24x7 Phone support1800-394-7440
  
  
Before you call Dell:
Please have the Express Service Code (ESC) ready so that your call will be routed to the correct team. You can refer to the picture below for the location of the Express Service Code and Service Tag:
Service Tag LocationService Tag LocationService Tag Location
NOTE: If you are not able to locate the ESC, please have your order number ready so that the specialist can search for your record. For monitors, do note the PPID number as well e.g. DS/N JP-021KEV-42011-12C-0343
Click here for additional information.
Talking to the Technician:
Provide the service tag number of your computer system to the Technical Support Specialist.
Explain your problem to the specialist.
Be prepared to provide the following information:
- The operating system used on the computer
- Error messages seen on the computer
- Beep codes or other sound from the computer
- What you were doing when the problem occurred
- What steps you have taken to resolve the problem, including results from each steps
Listen and follow the steps provided by the specialist. Let the specialist know what happens when you perform the steps.


How to arrange for Carry In Service?
Please contact our technical support specialist with your service tag.

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* IMPORTANT DELL DETAILS:

Each customer is entitled to a maximum purchase of 2 units of Inspiron, Studio & XPS desktops/laptops as well as monitors, printers, projectors and electronic & accessories within the promotion period stated above.

^0% CREDIT CARD INSTALLMENT: Interest free installment payment up to 12 months is available with Citibank, OCBC, UOB and DBS credit cards issued by Citibank Singapore, OCBC Limited, United Overseas Bank Singapore and DBS Bank Ltd, subject to approval. Above rates are based on 12-month installment term to the nearest dollar. Actual monthly payments depend on exact system selected and term of financing.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.sg applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: CompleteCover service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

TRADEMARKS: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

©2010 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD Phenom, AMD Turion, Radeon, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Other names are for informational purposes only and may be trademarks of their respective owners.

DELL'S TERMS AND CONDITIONS: All sales subject to Dell's terms and conditions, see http://www.dell.com.sg OR on request

COPYRIGHT: © 2014 Dell Inc. All rights reserved.

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